Reputon Customer Reviews App
Get genuine Trustpilot or Google reviews with automated emails
Rating
4.9
feedback
978
chart
#1,305
All reviews
Review RSS Feed
March 18, 2021
Works porfectly. Would be great to receive notifications, whenever someone completed a review. Also automatic 'thank you' discount code would be a good trigger.
March 13, 2021
Great app designed to help reach out to your customers and gain reviews. Easy to use and very effective. Recommended
Thank you for recommending our app! We're happy to help you grow your business effectively. If you have any feedback or questions, please let us know. Your support is greatly appreciated!
March 12, 2021
What a fantastic app! Helps convert unhappy customers to happy ones apart from getting us Google Reviews for our jewellery! Highly recommend this app - received 44 Google reviews in a matter of days which increases credibility and trust for our product!
March 8, 2021
It took a few minutes of getting acquainted with the layout but so far so good. Hope it helps my business.
March 7, 2021
Is awesome....you just leave it to work automatically and receive the feedbacks... I suggest it for every site
March 5, 2021
I just loaded it and have not had an opportunity to see the benefits yet, but am looking forward to it.
Feb. 25, 2021
I used this app to get more reviews and it really helps me to do so. It managed the reviews quite well.
Feb. 24, 2021
Thank you! Reputation always us to work with customers prior to emotion based negative feedback that revolves around issues our company has no control over.
Feb. 24, 2021
Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!
Hi, Thank you for your review! Unfortunately the app doesn't support multiple email templates. However you can edit the email template and re-write it in 2 languages. Regards, Reputon Team
Feb. 21, 2021
worked within minutes! very impressed. still using the free trial but they sent emails to my old customers and they started leaving me reviews
March 6, 2021
Update: Following my review, developer updated app to prevent this from happening. Sent emails to previous orders without notifying us! Very Upsetting! Does not offer control over what it sends.
Update: we have fixed the issue, once you install the app you will be prompted to choose whether you would like to send emails to past customers or not. Regards, Ivan @ Reputon
Feb. 17, 2021
So far so good! reviews are coming in - Positive and negative for us to help create a better user experience and provide a better product.
Feb. 16, 2021
Great app. I didn't realize it would email all customers from the past 2 months when launched. This led to some confusion...customers emailed because they didn't recently order anything.
Feb. 16, 2021
I turned this on and cant keep up with the review responses. Note, I was unaware that it would send out "BONUS" reviews to the previous two months of order. This led to a ton of reviews but also to customers calling thinking that we sent them out a new order. Overall, I have been happy with the product. Im still on the free plan and maybe available once I pay but it would be nice to eliminate a negative comment response. If they pick a unhappy smile face then it ends. Customers will reply to the negative section and expect that to be proof that they edited an order. Second, would like to set based on date. As a subscription business Id like to send customers that have been on for Day 35+.
Feb. 9, 2021
It seems easy to use this review application. Customers relationship are very important for an ecommerce.
Feb. 7, 2021
Our business is in a tourist town where retail options are endless. Reviews on TripAdvisor and Yelp help drive feet and dollars to our doorstep. Reputon is a must have app for any retail business on Shopify!
Thank you for your kind words! We're thrilled to hear that our app is a valuable for your business. If you need any assistance, feel free to reach out. Thank you for choosing Reputon!
Feb. 3, 2021
We have used Reputon for about 4 months now, we started we the free version and we have now changed to the paid subscription. It is an awesome app to increase your google reviews and it helps you to filter good from bad reviews.
Feb. 2, 2021
Super easy to install. Looking forward to my positive google reviews and seeing sales increase more
Feb. 2, 2021
Easy set-up, easy linked to google reviews, perfect way to encourage customers to leave a review! Works perfect
Jan. 29, 2021
Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.