Reputon Customer Reviews App
Get genuine Trustpilot or Google reviews with automated emails
Rating
4.9
feedback
1,019
chart
#474
All reviews
May 19, 2020
Amazing. I have gotten a few more reviews now on google and I expect to get more in the future. This will get me better ranking and more buyers.
May 29, 2020
great ap, it was easy to install, free to start with 50 emails a month! and it directly gave us some new good reviews!
May 11, 2020
This app is great and very simple and easy to set up and maintain. It has prompted our customers to leave positive reviews. Recommended
May 10, 2020
This app is great. It notifies me when reviews are only "satisfactory" - allowing me to contact the customer to find out what the issue is and resolve it to make them happy! So glad I added this app to my shop.
May 10, 2020
This app is really good in filtering the bad feedback. Very user friendly, it is very easy to set up. Good customer service, replied to me within a day. The only thing I wished if I could see the list of customers this app has sent the email to, instead of just numbers.
May 8, 2020
This app is simple to set up and easy to maintain. It has prompted our customers to leave positive reviews. Recommended.
June 18, 2020
THis app is great. It helps us with the reviews. The good reviews goes google and the bad goes to us.
April 25, 2020
I’ve been looking for an app like this for awhile and decided to try this one. Within the first couple hours, I received four 5 star reviews. I’ll definitely be upgrading here soon
April 24, 2020
I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!
April 15, 2020
so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well
April 15, 2020
This app is amazing. Really easy to use. highly recommended for all stores to increase trust to customers.
April 9, 2020
All the feedback features together in the app has been found super helpful for my store. I am looking into upper packages now.
July 19, 2021
Works great so far. Like that there are options I can customize to our business without having to pay for a higher tier. 7-19-21 update - blocked bad review that was due to shipping company destroying box which we had no control over once it left our store. Thank you
March 28, 2020
I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.
March 25, 2020
I'm really satisfied with the way this app work it gives me more control over reviews and allows me to get in touch with customer before having them posting their review.
March 24, 2020
Great app. I have received 3-4 positive reviews and its been about 2 weeks. Hopefully, it keeps building up.
Feb. 9, 2022
Update-after 2 years of using this app it still amazes me the seamless syncs from customer emails to Google. It is awesome! We have used others on the past but this app gets the most reviews back from the customer It lets you know any negative ones so you can follow up with the customer to resolve issues. We are now receiving more and more reviews. We highly recommend installing the app. Customer service and notifications are excellent. The app goes over and beyond what I expected.
Aug. 11, 2020
Good app and helped build up my Google reviews. Only downside is that I struggled to change the design of the email template to fit in with my website style
March 20, 2020
I've been using the app for 24 hours so far, we received 1 email / review already where we can address the customer issue prior to be released to the public and we've received 2 public 5 star reviews. We started with no public reviews and we are building our web-based reviews from scratch. We are quite please so far.
March 8, 2020
Great add for my store. Installed it and got my first new review the very next day. Wish i had installed it sooner