Reputon Customer Reviews App

Feb. 27, 2020

Easy to setup, very early but we will be sure to comment how the app works and what the results are. update: we received a negative review and the app emailed me directly with the negative feedback, this allowed us to address the issue right away and find a solution for the customer. Definitely recommend as it is very easy and intuitive. Allows for positive interactions with customers

Feb. 12, 2020

On the free plan which suits what we need right now. Working well and very happy. Would recommend.

Feb. 11, 2020

The app does what it says. Very good to increase good reviews on Trust Pilot. I totally recommend it.

Feb. 10, 2020

Too early to tell, but so far so good. Setup is definitely easy, so that deserves 5 stars for sure. I'll update if anything bad comes up

Feb. 10, 2020

I like this app because it gives us the ability to automatically send review requests across different platforms. We specifically use it to get Facebook recommendations and google reviews from past clients. Definitely recommend!

Feb. 5, 2020

So far it is great .Easy to set up and a reasonable price . We have had a response on the first day we set it up.

Feb. 4, 2020

So far so good. a nice and easy app to get started with for collecting reviews. Great it has a free plan to support up-starts.

Feb. 1, 2020

primera vez y apenas estoy probando e instalando, no sabría decir, por eso medias estrellas.........

Jan. 29, 2020

So far seems easy to set up and generous that there is a free plan. This is a no brainer, no charge to build reviews. Thanks guys

Jan. 26, 2020

very good appppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Jan. 22, 2020

LOVE it. got lots of reviews straight away. Thank you reputon customer reviews app. a must for every store owner

Jan. 15, 2020

Great app so far. Easy to use and not to confusing. Customers can leave feedback to help us understand their needs.

Jan. 14, 2020

Working on figuring out hiw this works test run did well happy with the result so far i hope it works

Jan. 14, 2020

So good so far. Only just downloaded and the process was easy and straight forward. I will update my feedback once I have used the software for a few weeks. The only thing I would like to add is the ability to add in customers and emails for orders not placed via shopify.

Jan. 13, 2020

Just installed and enabled. Looks good so far! It's very simple to use, no coding required, and looks clean and is exactly what I was after. Thank you! I will update if there's any issues. EDIT: After enabling, emails for previous orders immediately sent out. Within genuinely 1 minute, we've already gotten a new 5 star review from a happy customer!

May 5, 2020

2nd UPDATE: I had to take off two stars after using this app for a while. Yes, it works; it does what it says it will do. However, randomly assigning review sites to customers by chance is not the best way to go. I had a customer email me and say they'd love to write a review, but Reputon took them straight to Facebook, which this customer does not even use. I figured there was some sort of smart tracking that would have assigned the proper review sites the the most compatible users, but apparently not. The reason I took off the second star is because you have to upgrade two levels in order to select the frequency of emails going to the same customer. I don't want to annoy my customers with review emails, and I don't mind paying for the app, which I would gladly do if the frequency option was available on the first level upgrade (lite for $9.99) instead of just the second level (standard for $24.99) and above. I hope to see these two things resolved/changed, or I will be in the market for a new servicer. UPDATE: App has not been installed for a full week and I'm already seeing reviews. If you had doubts, ignore them and give this a try - it works! So far so good. Love the customizable layout, looks clean and professional. Hope to see some more reviews from this.

Jan. 10, 2020

Installed a couple of days ago, 14 emails sent so far have 37% click through rate, but not showing any review on facebook or google yet, waiting to see what comes up. Look forward to seeing the boost in feedbacks. Installed a couple of days ago, 14 emails sent so far have 37% click through rate, but not showing any review on facebook or google yet, waiting to see what comes up. Look forward to seeing the boost in feedbacks.

Jan. 9, 2020

Super easy to install and use! I recommend it for everyone who wants to have reviews of their product or services.

Jan. 8, 2020

As soon as I set it up emails were sent out from previous orders my customers made and so I got quite a few reviews in the first few days. Easy to use so I'm very happy with the app!

Jan. 8, 2020

It was very easy to use and set up ! If you own a business I would recommend this app!!!!!!!!!!!!!!!