B2B Request A Quote Hide Price
Quote Snap - How to hide price & Request form...
Rating
4.9
feedback
671
chart
#600
All reviews
Rating Breakdown
Review RSS Feed
April 11, 2025
Intuitive app, easy to use, and simple to set up. Where there were doubts, the support team was extremely helpful.
April 9, 2025
Thank you for the 5-star love for B2B Request A Quote Hide Price app! ⭐⭐⭐⭐⭐ We're so glad you're enjoying the app — your support means the world to us! 😊 If you ever need anything, we're just a message away. Thanks for choosing B2B Quote! 💼✨
April 8, 2025
Samuel has provided me with a great service! fixed all the issues. i'm happy with the service
Thank you so much for your kind words about B2B Request A Quote Hide Price app! 😊 We're so glad Samuel was able to help you out and fix everything — he’ll be thrilled to hear your feedback! 🚀 Your happiness is what we aim for, and we're always here if you need anything else. Thanks for being with us! 💙🔧
April 8, 2025
Super schnelle Hilfe über die Chatfunktion...nun funktioniert alles wie gewünscht. Danke
Vielen lieben Dank für dein tolles Feedback zum B2B Request A Quote Hide Price app! 🙌 Es freut uns riesig zu hören, dass über die Chatfunktion schnell geholfen werden konnte und jetzt alles wie gewünscht funktioniert. 🎉 Wenn du in Zukunft noch Fragen hast oder Unterstützung brauchst – wir sind jederzeit für dich da! 💙😊
April 8, 2025
Tracy was excellent and very helpful in getting me started
Thank you so much for your kind words about B2B Request A Quote Hide Price app! 🙌 We're thrilled to hear that Tracy was able to help you get started smoothly — she’s definitely a star on our team! 🌟 If you need anything else along the way, we’re always here to support you. Thanks again! 💙💬
April 7, 2025
Great customer service, issue solved!
hank you for your kind words about Request a Quote ‑ Hide Price app! 😊 We're so glad our customer service could help solve your issue quickly. If anything else comes up, don’t hesitate to reach out — we’re always here for you! 🚀💙
April 5, 2025
Really impressed with this app! But best of all is the SUPPORT!!! AMAZING! I recommend it.
Thank you for your enthusiastic review of Request a Quote ‑ Hide Price app! 🌟 We're so happy to hear you're impressed with the app — and even more thrilled that our support team made such a great impression! Your recommendation means the world to us. If you ever need anything, we're just a message away. 🚀💙
April 4, 2025
We have the 'add to quote' button on the products, which allows the customer to generate a quote straight away, and often helps close deals faster. Great app
Thank you so much for your great review of Request a Quote ‑ Hide Price app! 😊 We're thrilled to hear that the "add to quote" feature is helping you close deals faster — that's exactly what we love to hear! If you ever need support or have ideas to improve your experience, our team is always here for you. 🚀💙
April 1, 2025
Wonderful team and responsive support - highly recommend!
Thank you for your wonderful review of Request a Quote – Hide Price app! 😊 We're so happy to hear that you found our team responsive and supportive. Your recommendation means a lot to us! If you ever need anything, we're always here to help. 🚀💙
March 31, 2025
Very pleased with the team
That's awesome to hear! A good support team can really make a big difference. If you need any more help or have further feedback, feel free to reach out! 😊
March 30, 2025
Good support and easy to use. Wish it was customizable at all paid plan levels.
It’s great to hear that you found the support helpful and the app easy to use! I understand the desire for more customization options, especially with paid plans. Hopefully, the app will consider expanding that feature in the future. Let me know if you need any help with other features or adjustments! 😊
March 29, 2025
Great support! Wanted an amendment done quickly and Joy jumped on it straight away. My request was dealt with within 5 minutes! Thank you!!
That's awesome to hear! 😊 It sounds like Joy really helped you out quickly! We're glad your request was handled so efficiently. If you need any further assistance, feel free to reach out anytime. Thanks for the great feedback! 👍
March 26, 2025
So far so good. Customer service has been very responsive to our requests. The app is still developing and looking forward to more functionality.
Thank you for your feedback! 😊 We're glad you're having a great experience so far and that our customer service has been responsive. 🚀 We're continuously working on improving the app, so stay tuned for more exciting features! If you ever need anything, we're always here to help. Happy selling! 🎉🛍️
March 25, 2025
You're very welcome! 😊 Your support means the world to us! 🌍🚀 If you ever need anything, don't hesitate to reach out. Wishing you continued success and happy selling! 🛍️🎉
March 24, 2025
O:Request a Quote is so easy to use and it merged to our shopping cart easily. We had only one issue which was more than likely on our behalf but Ben and his team quickly fixed it on the same day. Thank you for your great service
Thank you for your fantastic review! 😊 We're so glad that O:Request a Quote integrated seamlessly with your shopping cart and that Ben and the team could quickly resolve your issue. 🚀 Your support means a lot to us! If you ever need anything else, we're always happy to help. Happy selling! 🛍️🎉
March 24, 2025
Great App, even better customer support.
Thank you for your kind words! 😊 We're thrilled that you love Request a Quote ‑ Hide Price and that our customer support exceeded your expectations! 🚀 If you ever need anything, we're always here to help. Happy selling! 🛍️🎉
March 24, 2025
great customer service they guided me through the whole process.
Thank you for your kind words! 😊 We're so glad our team could guide you through the whole process with Request a Quote ‑ Hide Price! 🚀 If you ever need anything else, we're always here to help. Happy quoting! 💬📩🎉
March 21, 2025
We’ve been piloting the O:Request a Quote ‑ Hide Price app on our Shopify site, and it has been working exactly as expected, hiding prices and making the setup process simple and straightforward. What really stood out was the support. I ran into a technical issue, and Ben from their team responded quickly and resolved it right away. Excellent customer service so far!
Thank you for your amazing review! 😊 We're thrilled to hear that Request a Quote ‑ Hide Price is working exactly as expected for you! 🚀 Making the setup simple and seamless is our goal, and we're so glad Ben was able to assist you quickly. 🌟 If you ever need anything else, we're always here to help. Happy quoting! 💬📩🎉
March 21, 2025
We would avoid this like the plague. Unfortunately we installed Quote Snap and Pareto. The Pareto app had a problem where it wouldn’t honor the rules and allowed checkout anyway. After contacting support we were advised the problem would be looked into, more than 2 weeks passed without a response. Then all of a sudden the checkout couldn’t be used for any order - it was disabled. This happened from the same time Quote Snap was installed, perhaps a coincidence but it was either a problem with one or the other apps created by Omega - either their Pareto app or Quote Snap. It’s already confusing enough using an app like this with a B2B store as there’s nothing consistent between a B2B and DTC sale, and it complicates things when there’s catalogs in one currency and the address being used is in another market. You have to pay $100 a month as a premium for being on Plus, but markets and currencies are still a mess - and then things go wrong and you end up with quotes in the wrong currency. It’s the not straightforward for a customer to know how this differentiates, let alone the store owner. Support advised that server maintenance at Omega could have caused the checkout to be disabled, which is a real problem that the cart relies on their service being fully functional or it could disable the checkout. The actual cause wasn’t found, but removing and disabling the apps brought the checkout back to life. The problem wasn’t evident and it took to removing apps to find the culprit. Even disabling it didn’t initially help. This unfortunately resulted in a loss of revenue and angry customers. These apps should be designed that if there is any type of issue at the apps servers that there is at least an option to allow checkout to proceed, not to simply disable it or make it unusable. This is simply an app I’d avoid, especially not being able to get support when the issue was occurring - Plus stores are looking for reliability and help when needed, that’s why these devs charge more for a Plus store isn’t it?
Hi there, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and disruption this caused to your business. Your experience falls far short of the reliability and support we strive to provide, especially for Plus stores, and we take full responsibility for the issues you encountered. Regarding Support Delays: We deeply regret the delayed response during this critical time. Our team is implementing staffing adjustments to ensure urgent issues like yours are prioritized and resolved swiftly moving forward. The behavior you described with checkout functionality is unacceptable, and we still hope that you will reinstall our app so that we can find the root cause. About currency issue of the Quote app, we could appreciate if you could provide us more details so that we can assist you further because we haven’t received your support request regarding this issue yet. We’d appreciate the opportunity to regain your trust. If you’re open to it, our engineering team would like to review your case privately to ensure all issues are resolved and we can assure you that you won’t be charged for our app if it doesn’t work on your store. Thank you again for your feedback. We’re committed to learning from this and delivering the stability and support your business deserves. Sincerely, Kaylee