Q:Request A Quote & Hide Price

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Q:Request A Quote & Hide Price app 😊 It means a lot to us knowing that you’re satisfied with your experience. We’ll keep improving the app to make quote requests, price hiding, and customer communication even smoother and more effective for your store. Thanks again for choosing our app! 🚀💛

Thank you for the 5‑star rating! We truly appreciate your support and are glad you had a great experience. If you ever need anything, we're always here to help!

Thank you for the 5‑star rating! We really appreciate your support and are glad you’re enjoying the experience. If you ever need anything, we’re here to help!

Thank you for the wonderful review! We're thrilled to hear the setup was smooth and that Enola and the team were able to support you so quickly. It’s great to know the app is helping you tailor the experience for your DTC and B2B customers — that’s exactly what we aim for. We’re glad it’s been a big upgrade for your user experience, and we’re always here if you need anything!

😊 Thank you so much for your kind feedback! We’re really happy to hear that Q:Request A Quote & Hide Price app fulfills all your requirements and that our team has been able to provide great service and support throughout your experience 💛 Your trust truly means a lot to us, and we’ll keep improving the app to ensure it continues meeting your business needs smoothly and reliably. Thanks again for choosing our app! 🚀

Thank you so much for your kind review! 🌟 We’re happy to hear that our online chat support was able to assist you quickly even on a Sunday afternoon. 😊 If you need anything else, we’re always here to help! 🙌✨

Thank you so much for your kind review! 🌟 We’re delighted to hear that our helpdesk team was able to quickly resolve the issue with the “hide price” function. 😊 It’s great to know you’re happy with the service and support! If you ever have more questions or need assistance, don’t hesitate to reach out, we’re always here to help. 🙌✨

Thank you for your kind feedback! 🌟 We’re so glad to hear that you find the app responsive and easy to learn. 😊 Your support means a lot to us, if you ever need help or have questions, we’re always here to assist! 🙌✨

😊 Thank you so much for your wonderful feedback! We’re really happy to hear that you received top-notch support, as always, while using Q:Request A Quote & Hide Price app 💛 Your trust truly means a lot to us, and we’ll continue doing our best to keep your experience smooth, fast, and helpful every time you need assistance. Thanks again for choosing our app! 🚀

Dear Valued Customer, Thank you for your detailed feedback. We are truly sorry for the extremely frustrating experience you've had with Quote Snap. Reading your review, we understand we have not only failed to provide a clear experience but have also caused a critical issue for your business that resulted in lost revenue. This is completely unacceptable, and we offer our deepest apologies. We want to address your points directly: 1. On the "Misleading" Description for Draft Orders: We are very sorry that our app description led to a misunderstanding. You are correct that creating a draft order is currently a manual step after a quote is accepted. We designed it this way to give merchants a final chance to review details, but we see now that our communication about this feature was not clear enough. We appreciate you reaching out to us about this, and your feedback is invaluable. We are immediately reviewing all our app store and marketing descriptions to make this process crystal clear for all users. We are also prioritizing development for a fully automated draft order creation option in a future update. 2. On the Critical "Add to Cart" Button Issue: We are incredibly sorry for the financial impact this issue caused. We have investigated this thoroughly, and we want to be completely transparent about what happened. Our paid plans allow for quote rules to be set for specific products, while our free plan applies rules globally to all products. When you switched from the paid plan back to the free plan, the system correctly reverted to the free plan's logic. However, the setting you had "hide ATC button for the quote rule" was then applied globally to all products, as per the free plan's functionality. While our system does have a warning about feature changes during a downgrade, it is now painfully obvious to us that this warning was not specific or clear enough to prevent this disastrous outcome. It did not explicitly state that your product-specific settings would be applied globally. This is our failure. A user should never be surprised by a change that negatively impacts their entire store. We understand that an apology and an explanation do not recover your lost sales. Our support team has reached out to you personally, we would be grateful for the opportunity to make this right. We are disappointed in ourselves for letting you down. We are committed to making our app not only powerful but also safe and transparent for our customers. We hope we can earn back your trust. Sincerely, The Quote Snap Team

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you find the app easy to set up and use, and that Niel has been consistently supportive and helpful. 😊 We’ll be sure to share your kind words with him! It’s great to know you’re happy with the app, if you ever need further assistance, we’re always here for you. 🙌✨

Thank you so much for the 5-star rating! ⭐😊 We truly appreciate your support for Q:Request A Quote & Hide Price app. It’s great to know the app is meeting your expectations and adding value to your store’s workflow. Feedback like this motivates our team to keep improving and delivering a smooth, reliable experience for merchants. If you ever need help or have ideas to enhance Q:Request A Quote & Hide Price app, feel free to reach out — we’re always happy to support you! 🚀💙

Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you’re happy with both our support and the app itself. 😊 Your satisfaction means a lot to us, if you ever need any help or have questions, we’re always here for you! 🙌✨

Dear customer, We are very sorry for the negative experience you had with our app and our customer service. We appreciate you bringing these issues to our attention, and we sincerely apologize for the frustration we caused. Please know that we took your report very seriously. Our team was able to resolve the technical issue you flagged on the same day, and we deeply regret the communication breakdown that made you feel our team was being defensive. This is not our standard, and we are addressing it internally. Again, we are truly sorry for the trouble and frustration we caused. Best regards, Quote Snap team

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Cam was able to provide quick and effective support to resolve your technical issue. 😊 We truly appreciate your kind words and will be sure to share them with Cam. If you ever need further assistance, we’re always here to help! 🙌✨

Thank you so much for your 5-star rating! 🌟 We’re delighted that you’re enjoying the app. Your support means so much to us, and we’ll keep working hard to deliver the best experience possible. 😊🙌

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Cam was such a pleasure to work with and helped you set everything up perfectly for your store. 😊 Your satisfaction means a lot to us, and we’ll be sure to share your kind words with Cam! If you ever need further assistance, don’t hesitate to reach out, we’re always happy to help. 🙌✨

Wow — thank you so much for this incredible review! 🌟 We’re absolutely thrilled to hear about your positive experience and that our team was able to deliver exactly what you needed, quickly and efficiently. 😊 It’s our goal to create solutions that truly fit each customer’s business, and your feedback means the world to us! We’re delighted that the custom work turned out perfectly and that you’re happy with both the app and our collaboration. Your kind words and recommendation truly inspire us to keep improving and supporting our users. Thanks again for trusting us! 🙌✨

Thank you so much for your 5-star review! 🌟 We’re delighted to hear that you had a great experience with our app and team. Thanks again for your support! 😊🙌