O:Request a Quote ‑ Hide Price
Quote Snap - How to hide price & add Request...
Rating
4.9
feedback
600
chart
#635
All reviews
Rating Breakdown
Sept. 25, 2024
Customer service Lynn has been of great help assisting in resolving all the issues I encountered. Highly recommend!
Thank you for your wonderful review! 🌟 We're thrilled to hear that Lynn provided great assistance in resolving all your issues with the Request a Quote ‑ Hide Price app. Your recommendation means a lot to us! 😊 If you need any further assistance, don’t hesitate to reach out—we're here to help! 🙌💖
Sept. 24, 2024
Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.
Hi, We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime. We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future. We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward. Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at [email protected].
Sept. 24, 2024
perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We're always here to help! 😊
Sept. 23, 2024
Good customer service
Thank you! We're glad you had a good experience with our customer service! 😊
Sept. 22, 2024
I would definitely recommend using this app They helped me fix my issues right away. They are very helpful.
We're thrilled to hear that! Thank you for recommending the app and for your positive feedback on our support team's quick and helpful assistance! 😊
Sept. 20, 2024
Does exactly what I wished it would with amazing support.
Thank you for the kind words! We're glad the app meets your needs and that you had a great experience with our support team. 😊
Sept. 20, 2024
Installed the app and needed some support, whchc was quick and superbly done within 24 hours. I'd recommend this app and the team developing it. We have the added functionality we needed and it works really well Thank you
We're thrilled to hear that the app and support team met your expectations! 😊 It's great that you found the added functionality useful and that everything is working well for you. Thanks for recommending the app, and we're always here if you need further assistance! 🙌
Sept. 19, 2024
App works well and more importantly, their support is responsive.
Thank you for your kind words! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is working well for you and that our support team has been responsive. 💬 If you need anything else, don't hesitate to ask! 🙌
Sept. 19, 2024
Their customer team addresses the issues fast!
Thank you for your review! 😊 We're thrilled to hear that the Request a Quote ‑ Hide Price app's support team was able to address your issues quickly. ⚡ Your satisfaction is our top priority! If you ever need further assistance, feel free to reach out. 🙌
Sept. 17, 2024
Thank you for the 5-star rating! ⭐ We're delighted to hear that you're satisfied with the Request a Quote ‑ Hide Price app. If you have any more feedback or need assistance, feel free to reach out. We're here to help! 😊🌟
Sept. 17, 2024
Best customer service, Tracey fixed my problem very quickly. Can recommend.
Thank you for your kind words! 😊 We're thrilled to hear that Tracy provided such effective and prompt service. Your recommendation means a lot to us. If you need any more assistance or have further feedback, don't hesitate to reach out. We're here to help! 🌟
Sept. 17, 2024
Assistance are professional and fast response!
Thank you for your feedback! 😊 We're pleased to hear that you found the assistance for the Request a Quote ‑ Hide Price app to be professional and fast. If you have any more questions or need further support, feel free to reach out. We're here to help! 🌟
Sept. 12, 2024
I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead. O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance. I highly recommend this app!
Thank you for the fantastic review! 😊 We’re thrilled to hear that the Request a Quote ‑ Hide Price app made it easy for you to replace the "Buy it now" and "Add to Cart" buttons with a "Request a Quote" button. 🌟 It’s great to know that our support team, especially April, was quick to respond and extremely helpful. 🙌 Your high recommendation means a lot to us! If you need any more assistance, we’re always here for you. 🚀
Sept. 12, 2024
It seems to be a very helpful application. However, in my case (inexperienced person trying to create a website:D), 10 queries seem a bit too few to be 100 per cent sure that the application works as expected. Tanya from support team is very nice and helpful :)
Thank you for your feedback! 😊 We’re glad to hear that you find the Request a Quote ‑ Hide Price app helpful. We understand that testing with 10 queries might feel limited, and we appreciate your patience as you explore the app. 🌟 It’s great to know that Tanya from our support team was nice and helpful in assisting you! 🙌 If you have any more questions or need further support, we’re here for you! 🚀
Sept. 11, 2024
Nice app and great customer service!!!
Thank you for the great feedback! 😊 We're glad to hear that you're enjoying the Request a Quote ‑ Hide Price app and that our customer service has been top-notch. 🌟 If you need any more assistance, we're here to help! 🙌
Sept. 11, 2024
Dissapointed by the support who couldnt understand English . we had a lengthy conversation which didnt help. The app seems to be fine though
Thank you for sharing your feedback. We apologize for the communication issues you experienced with our support team. Your experience is important to us, and we'll ensure to address this immediately to improve our service. We're glad to hear that the app is working well for you, and we are committed to providing a better support experience in the future. Please feel free to reach out if you need further assistance—we're here to help!
Sept. 10, 2024
Customer support is the BEST! Fix issues FAST and go above and beyond to help. A++++++++
Thank you so much for the A++++++++ review! 🌟 We're thrilled to hear that our customer support for the Request a Quote ‑ Hide Price app was able to resolve your issues quickly and go the extra mile for you. 😊 We’re always here to help! 🚀
Sept. 10, 2024
Great service ! solve my issue very fast
Thank you for your kind words! 😊 We’re thrilled to hear that you received great service and that your issue was resolved quickly with the Request a Quote ‑ Hide Price app 🌟⚡️. If you need any further assistance, just let us know! 🙌💬
Sept. 9, 2024
Great app - does exactly what we required and is super simple to set up. Plus, Niel was so quick and helpful for a minor issue we had around email notifications.
Thank you for the great feedback! 😊 We're delighted to hear that the Request a Quote ‑ Hide Price app meets your needs and was easy to set up. We're also glad Niel could quickly and helpfully assist with your email notifications issue 💪📧. If you need anything else, we’re here to help! 🙌🌟