O:Request a Quote ‑ Hide Price
Quote Snap - How to hide price & add Request...
Rating
4.9
feedback
568
chart
#682
All reviews
Rating Breakdown
Aug. 6, 2024
Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz
🌟 ¡Muchas gracias por tu excelente reseña! Nos alegra saber que la app Request a Quote ‑ Hide Price ha sido muy buena para ocultar los precios de productos personalizados y poner "consultar precio". 😊 También nos alegra que hayas encontrado nuestro soporte rápido y eficaz. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Aug. 6, 2024
Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
🌟 Thank you for your fantastic review! We're thrilled to hear that the Omega team behind the Request a Quote ‑ Hide Price app has provided amazing service, responding quickly and implementing your requests seamlessly. 😊 We're delighted that you had such a positive customer service experience and that we could assist you with your customization needs. Your high recommendation means a lot to us! If you need any further help, we're here to support you.
Aug. 5, 2024
I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.
Hi there, We are truly sorry to hear about the difficulties you’ve faced with our app. We understand how frustrating it can be when things don’t work as expected, especially after investing time and effort. Regarding the issues with form configuration and the user guide, we appreciate your feedback. Our team is working on improving both the functionality and clarity of our instructions to ensure a smoother experience for everyone. If you’re open to it, we’d love to assist you directly to resolve the issues you’ve encountered. Please reach out to our support team at [email protected] with any specific details, and we’ll do our best to help you get everything up and running. Thank you for your feedback, and we hope to have the opportunity to make this right for you.
Aug. 1, 2024
🌟 Thank you for the 5-star rating! We're thrilled that you are enjoying the Request a Quote ‑ Hide Price app. 😊 If you need any assistance or have any questions, feel free to reach out. We're here to support you!
July 31, 2024
Great app, lovely customer service
Store
My Store
Using app
26 days
🌟 Thank you for your lovely review! We're glad to hear that you find the Request a Quote ‑ Hide Price app great and that our customer service has been delightful. 😊 If you need any further assistance, we're always here to help!
July 31, 2024
Really helpful service, was prompt with getting the issue I had resolved
🌟 Thank you for your wonderful feedback! We're pleased to know that the Request a Quote ‑ Hide Price app provided really helpful service and promptly resolved your issue. 😊 If you have any other questions or need further assistance, don't hesitate to reach out!
July 30, 2024
very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars
🌟 Thank you for your fantastic review! We're delighted to hear that the Request a Quote ‑ Hide Price app is very useful for entering product requests and that our support team was super helpful in resolving your requests. 😊⭐ If you ever need more assistance, we're here to help!
July 30, 2024
the assistants were very helpful
🌟 Thank you so much for your kind words! We're thrilled to hear that the assistants for the Request a Quote ‑ Hide Price app were very helpful. 😊 If you need any more assistance or have questions, feel free to reach out. We're here to help!
July 29, 2024
This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
Hi, Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience. We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours. Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business. We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
July 29, 2024
Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done
Thank you for the feedback! It's fantastic to hear that you had a great experience with the app and that Cam from the Help Centre was so helpful. We appreciate your support and recommendation!
July 26, 2024
Very helpful staff
It's great to hear that you had a positive experience with the staff! If there's anything else you'd like to share or if you have more questions, just let me know.
July 25, 2024
Great app
I'm glad to hear you think so! If you have any specific feedback or questions about the app, feel free to share.
July 24, 2024
The support team is excellent, quick and efficient responses and solutions.
Thank you for your kind words! We're thrilled to hear that our support team has been quick and efficient in resolving your issues. If you have any more questions or need further assistance, just let us know!
July 24, 2024
Support is very fast and responsive. They always listen and fix what you ask of them!
Thank you for your feedback! 🌟 We're glad to hear that you find our support fast, responsive, and attentive to your needs. If you need anything else, feel free to reach out. We're here to help!
July 23, 2024
The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that the Request a Quote ‑ Hide Price app is performing well for you and that Tracy provided exceptional support. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
July 20, 2024
I love this app and its support team! Their features are very flexible and can help us solve problems immediately when we have them. I will be happy to use this app all the time.
Thank you for the wonderful feedback! We're delighted to hear that you love our app and find our support team helpful. We’re committed to providing flexible solutions and excellent support to ensure you get the most out of our features. If you ever need assistance or have any suggestions, we're always here to help!
July 20, 2024
I'm a shopify beginner and the support from this app has been incredible. They showed me how to choose which products I wanted to have the add to quote function, and which ones I wanted to allow add to cart. So fast and easy, thank you!
Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you effectively and make your experience as a Shopify beginner smoother. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
July 14, 2024
Customer service was great with getting everything set up. Can't wait to start using it. I appreciate you Tyler.
Thank you for your feedback on the O: Request a Quote ‑ Hide Price app! 🌟 We're thrilled to hear that you had a great experience with Tyler and our customer service team while getting everything set up. We hope the app serves you well as you start using it. If you have any more feedback or need further assistance, please feel free to reach out. We're here to help! 😊🛠️
July 12, 2024
I received excellent customer support from Vincent during setup. Highly recommend their customer support. I'm in the process of checking out the app for Thermell, but so far, it seems to be a seamless solution for websites that operate on a request for quote basis! - Jill
Thank you for your feedback, Jill! 🌟 We're thrilled to hear that you received excellent customer support from Vincent during the setup process. It's great to know that you find the app to be a seamless solution for websites operating on a request for quote basis. If you have anything else to share or need further assistance as you check out the app for Thermell, please feel free to let us know. We're here to help! 😊💬
July 12, 2024
I really like this application. Simple to set up and use. Technical support is fast and efficient.
Thank you for your feedback on the O: Request a Quote ‑ Hide Price app! 🌟 We're thrilled to hear that you really like the application, find it simple to set up and use, and that our technical support is fast and efficient. If you have anything else to share or need further assistance, please let us know. We're here to help! 😊🛠️