QS Request a Quote, Hide Price
All reviews
Review RSS feed
I am new to App, so just had my 1st question so I am rating the CSR who helped me and not the App itself. The CSR named Ben was quick and efficient in helping me setup my 1st quote sheet, it was easy. Thanks!
Thank you for taking the time to share your first experience 😊 We really appreciate you highlighting the support you received, especially as a new user. It’s great to hear that Ben was quick and efficient and helped you set up your first quote sheet easily with Q:Request A Quote & Hide Price app. Getting that first step right makes all the difference. Thanks again for the feedback and welcome aboard — we’re glad to have you getting started with Q:Request A Quote & Hide Price app! 🚀💙
the app works well and the team is very responsive for support requests. The main issue I see with this and the other similar apps is that the load time of the widgets is long which means the product prices stay exposed for seconds which is not so good.
Thank you for sharing such thoughtful and honest feedback 😊 We’re glad to hear that Q:Request A Quote & Hide Price app is working well for your needs and that our team has been responsive when you reached out for support — that really means a lot to us. We also truly appreciate you pointing out the widget load-time concern. Your insight about prices being briefly visible is valid, and feedback like this helps us better understand real-world use cases and where we can continue improving. Even with the 4-star rating, we’re grateful you took the time to explain your experience. Thanks again for using Q:Request A Quote & Hide Price app and for helping us grow with constructive input 🙌
This app offers some of the best solutions for quote based orders. It offers robust solutions that streamline the sales process. I highly recommend this app to anyone looking to streamline their quote process.
Thank you for such a thoughtful recommendation! 😊 We’re really glad to hear that Q:Request A Quote & Hide Price app is delivering strong, practical solutions for quote-based orders and helping streamline your sales process. That balance between flexibility and efficiency is exactly what we aim to provide for merchants who rely on custom pricing and quotes. Your endorsement truly means a lot to our team. Thanks for trusting Q:Request A Quote & Hide Price app to support your workflow and sales growth 🚀💙
Great app! It’s incredibly easy to navigate, but I’m particularly impressed with the level of customer service - responsive, helpful, and professional.
Thank you for the amazing feedback! 🌟😄 It’s fantastic to hear that you find Q:Request a Quote & Hide Price easy to navigate — we’ve put a lot of effort into making the experience as smooth as possible ✨ We’re especially grateful for your kind words about our support team. Knowing that you found them responsive, helpful, and professional truly means a lot to us 💙💪 If you ever need anything or want to explore more ways to get the most out of Q:Request a Quote & Hide Price, we’re always here to help 🤝🚀 Thanks again for your support! 🙌
🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Q:Request A Quote & Hide Price app 😊 It means a lot to us knowing that you’re satisfied with your experience. We’ll keep improving the app to make quote requests, price hiding, and customer communication even smoother and more effective for your store. Thanks again for choosing our app! 🚀💛
Thank you for the 5‑star rating! We truly appreciate your support and are glad you had a great experience. If you ever need anything, we're always here to help!
Great app and the help team are amazing. They have been able to help troubleshoot and customise the app to suit our stores needs perfectly.
Thank you for the 5‑star rating! We really appreciate your support and are glad you’re enjoying the experience. If you ever need anything, we’re here to help!
This app has been really easy to set up and the support team, especially Enola has been fantastic. They are very quick to respond and so far we're really impressed with this app. We're using it to tailor the experience from our DTC vs. B2B customers and this app is a huge upgrade for our user experience.
Thank you for the wonderful review! We're thrilled to hear the setup was smooth and that Enola and the team were able to support you so quickly. It’s great to know the app is helping you tailor the experience for your DTC and B2B customers — that’s exactly what we aim for. We’re glad it’s been a big upgrade for your user experience, and we’re always here if you need anything!
Great support via the online chat. Even on a Sunday afternoon!
Thank you so much for your kind review! 🌟 We’re happy to hear that our online chat support was able to assist you quickly even on a Sunday afternoon. 😊 If you need anything else, we’re always here to help! 🙌✨
The service was great. I had an issue with the 'hide price' function, and the helpdesk of Quote Snap solved it for me!
Thank you so much for your kind review! 🌟 We’re delighted to hear that our helpdesk team was able to quickly resolve the issue with the “hide price” function. 😊 It’s great to know you’re happy with the service and support! If you ever have more questions or need assistance, don’t hesitate to reach out, we’re always here to help. 🙌✨
Very responsive, easy to learn.
Thank you for your kind feedback! 🌟 We’re so glad to hear that you find the app responsive and easy to learn. 😊 Your support means a lot to us, if you ever need help or have questions, we’re always here to assist! 🙌✨
Top notch support, as usual!
😊 Thank you so much for your wonderful feedback! We’re really happy to hear that you received top-notch support, as always, while using Q:Request A Quote & Hide Price app 💛 Your trust truly means a lot to us, and we’ll continue doing our best to keep your experience smooth, fast, and helpful every time you need assistance. Thanks again for choosing our app! 🚀
** Update ** after the excellent response and ownership that I have received from Omega after reporting these problems, I am updating this review from 2* to 4*. We accept that things may occasionally go wrong, but the most important thing is that the App teams take ownership and ensure that the problems are resolved and do not hit other customers. Omega's response to this has been excellent - which gives me confidence in the wider quality of the product - thank you!! Previous review: Lots of great functionality and good support but I felt mis-led by the app description. It does not automatically create draft orders after a quote is accepted - you will need to do this via a manual step. Also **WARNING** - I was testing on a paid plan and hiding the ATC button for just the test product. I switched back to the free plan and it updated the options in the background to hide ATC for ALL products in our store, resulting in lost revenue. I did not expect this to happen and I did not see any warnings. So IMO, a good product let down by misleading marketing and a pricing plan implementation that puts App revenue before the customers business. Not acceptable.
Dear Valued Customer, Thank you for your detailed feedback. We are truly sorry for the extremely frustrating experience you've had with Quote Snap. Reading your review, we understand we have not only failed to provide a clear experience but have also caused a critical issue for your business that resulted in lost revenue. This is completely unacceptable, and we offer our deepest apologies. We want to address your points directly: 1. On the "Misleading" Description for Draft Orders: We are very sorry that our app description led to a misunderstanding. You are correct that creating a draft order is currently a manual step after a quote is accepted. We designed it this way to give merchants a final chance to review details, but we see now that our communication about this feature was not clear enough. We appreciate you reaching out to us about this, and your feedback is invaluable. We are immediately reviewing all our app store and marketing descriptions to make this process crystal clear for all users. We are also prioritizing development for a fully automated draft order creation option in a future update. 2. On the Critical "Add to Cart" Button Issue: We are incredibly sorry for the financial impact this issue caused. We have investigated this thoroughly, and we want to be completely transparent about what happened. Our paid plans allow for quote rules to be set for specific products, while our free plan applies rules globally to all products. When you switched from the paid plan back to the free plan, the system correctly reverted to the free plan's logic. However, the setting you had "hide ATC button for the quote rule" was then applied globally to all products, as per the free plan's functionality. While our system does have a warning about feature changes during a downgrade, it is now painfully obvious to us that this warning was not specific or clear enough to prevent this disastrous outcome. It did not explicitly state that your product-specific settings would be applied globally. This is our failure. A user should never be surprised by a change that negatively impacts their entire store. We understand that an apology and an explanation do not recover your lost sales. Our support team has reached out to you personally, we would be grateful for the opportunity to make this right. We are disappointed in ourselves for letting you down. We are committed to making our app not only powerful but also safe and transparent for our customers. We hope we can earn back your trust. Sincerely, The Quote Snap Team
Thank you so much for the 5-star rating! ⭐😊 We truly appreciate your support for Q:Request A Quote & Hide Price app. It’s great to know the app is meeting your expectations and adding value to your store’s workflow. Feedback like this motivates our team to keep improving and delivering a smooth, reliable experience for merchants. If you ever need help or have ideas to enhance Q:Request A Quote & Hide Price app, feel free to reach out — we’re always happy to support you! 🚀💙
Very Good Support and Best Application
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you’re happy with both our support and the app itself. 😊 Your satisfaction means a lot to us, if you ever need any help or have questions, we’re always here for you! 🙌✨
Thank you with quick support during technical help. I appreciate Cam efforts for quick and guaranteed solutions.
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Cam was able to provide quick and effective support to resolve your technical issue. 😊 We truly appreciate your kind words and will be sure to share them with Cam. If you ever need further assistance, we’re always here to help! 🙌✨
Cam has been pleasure to work with , helped out with all setting up and made the app fit my store perfectly
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Cam was such a pleasure to work with and helped you set everything up perfectly for your store. 😊 Your satisfaction means a lot to us, and we’ll be sure to share your kind words with Cam! If you ever need further assistance, don’t hesitate to reach out, we’re always happy to help. 🙌✨
I’d give 6 stars if I could! I subscribed to this app while looking for a quoting solution. The app already had some great features, but it was missing one that I really needed. I reached out to the team to see if they could add it they reviewed my request, confirmed it was possible, and provided a fair quote for the custom work. The entire job was completed within 8 hours, and it works perfectly! Their willingness to collaborate and adapt their app to my specific business needs really sets them apart. It’s refreshing to see a company that genuinely works with its users to deliver what they need. Highly recommend!
Wow — thank you so much for this incredible review! 🌟 We’re absolutely thrilled to hear about your positive experience and that our team was able to deliver exactly what you needed, quickly and efficiently. 😊 It’s our goal to create solutions that truly fit each customer’s business, and your feedback means the world to us! We’re delighted that the custom work turned out perfectly and that you’re happy with both the app and our collaboration. Your kind words and recommendation truly inspire us to keep improving and supporting our users. Thanks again for trusting us! 🙌✨
Fantastic!
Thank you so much for your fantastic review! 😊 We’re really happy to hear that Q:Request A Quote & Hide Price app is working great for your store and meeting your expectations. Your support truly motivates our team to keep improving the app and delivering an even better experience for merchants. If you ever need any assistance or have ideas to enhance Q:Request A Quote & Hide Price app, feel free to reach out — we’re always here to help! 🚀💙
Thank you so much for your 5-star review! 🌟 We’re delighted to hear that you had a great experience with our app and team. Thanks again for your support! 😊🙌
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.