All reviews

Rating Breakdown

  • 5
    94% (614 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 93% (610)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 25, 2025

I've had many glitches with the app but the support team is quick at responding and tend to fix all the glitches.

Store

Haus of Heat

Using app

3 months

Developer Reply

Thank you so much for your 5-star review! 🌟 We’re so happy to hear that you had a great experience. Your support means everything to us, and we’re always here if you need any help or have questions. Thanks again for choosing us! 😊✨

5 / 5 Share

Feb. 2, 2026

Excellent App, Great support. Very helpful and polite and with the help of the support team I have customised the app just how I want it on my store. I had another issue that was dealt with promptly, the support team go above and beyond to be helpful. Recommended.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review! 🌟 We’re thrilled to hear that you had a great experience with the app and our support team. 😊 It’s wonderful to know we could help you customize everything just the way you wanted for your store. Your recommendation means so much to us, thank you! 🚀✨

5 / 5 Share

Oct. 6, 2025

fixed my issues with my website. very efficient

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 🌟 We’re so glad we could efficiently resolve the issues with your website. If you need any further assistance, don’t hesitate to reach out—we’re always here to help! 😊🚀✨

5 / 5 Share

Oct. 2, 2025

Support is very responsive and helpful!

Using app

Over 1 year

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear that our support team was responsive and helpful. 🌟 If you ever need further assistance, don't hesitate to reach out—we're always here to help! 🚀✨

1 / 5 Share

April 24, 2026

We started using this app around September 2025, and initially, it worked well for our needs. The setup was smooth, and the core “Request a Quote” functionality is useful, especially for B2B operations. However, over time we noticed a decline in our site performance and conversion rate. After thorough investigation (including multiple tests using Chrome DevTools), we found that the app generates a very high number of repeated GraphQL (API) requests on product and collection pages. In some cases, this resulted in hundreds of requests per page load, which significantly slowed down the site. We worked closely with the support team, and while they were responsive and tried to assist, they ultimately confirmed that this behavior is tied to the app’s current architecture and cannot be further optimized at this time. Because of the impact on performance and conversions, we made the decision to disable the app on our store. To be fair, the app itself is functional and the support team is helpful. But for stores that are sensitive to performance and conversion rates, this is a serious concern. We may consider using the app again in the future if improvements are made. For anyone considering installing this app: please test carefully on your store. If your site speed and conversion rate are critical, use with caution and monitor performance closely.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Kaylee here, Customer Support Team Lead. Thank you for the detailed review and for acknowledging that the app is functional and our support team was responsive. I’m truly sorry for the performance and conversion impact you experienced. We understand how critical site speed is, and we appreciate you sharing your investigation and the context around the repeated requests you observed. One additional note we’d like to share: in our recent speed tests on your store, even with our app not embedded on the theme, the baseline performance score is already quite low. Because of that, it’s difficult to make a fair “before vs. after” comparison or isolate the app’s impact without testing under the same conditions as when the app was enabled. If you’re open to it, we’d really like to run a controlled re-test with you (same rules/configuration as before) so we can compare results accurately and share the findings with our product team. Thank you again, we’d really value the chance to work with you on this.

5 / 5 Share

Sept. 30, 2025

Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it. This developer has a few apps, and I've left a similar review for their sister company. If you are considering quote + discounts, speak to them about their other apps as I was able to get a near custom solution and the team got both speaking together seamlessly,

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such an amazing review! 💖 We’re beyond grateful for your kind words and thrilled that our team could exceed your expectations with the customizations and support. Your feedback about our collaboration, responsiveness, and attention to detail means so much to us, it’s exactly the experience we aim to provide! 💡 We’re also delighted to hear that our sister apps are working seamlessly together for your needs. Your recommendation truly makes our day, and we’re always here to help with anything you need. Thank you again for sharing your experience, it inspires us to keep delivering our best! 🌟✨

5 / 5 Share

Sept. 28, 2025

I worked with Hana, she was wonderful and bery helpful. Clear and easy to understand.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 🌟 We’re so happy to hear that Hana provided such clear and helpful support. 😊 She’ll be thrilled to know she made your experience a great one! If you ever need assistance again, don’t hesitate to reach out. 🙌✨

5 / 5 Share

Sept. 24, 2025

great customer service, straightforward site building, good experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words about Q:Request A Quote & Hide Price app 🌟 We’re thrilled to know you had a good experience with the app, finding the setup straightforward and our customer service helpful. Your support means a lot and motivates us to keep delivering smooth features and caring assistance 💙 Always here whenever you need us 🚀😊

5 / 5 Share

Sept. 24, 2025

The App works well. The support is excellent. No complaints. Would recommend to everyone.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We’re so glad to hear the app is working well for you and that our support team has been up to the mark. 😊 Your recommendation means a lot to us, thank you for your trust and support! 🚀✨

5 / 5 Share

Sept. 24, 2025

This app is useful for my Shopify store! Hiding prices and adding the "Request a Quote" button was super straightforward—no complicated setup, and it works seamlessly with my store’s theme. As for the service, the support team was incredible. 5 stars are worthy!

Store

Sinocmp

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review of Q:Request A Quote & Hide Price app 🌟 We’re delighted to hear the setup was simple and seamless with your store’s theme, and that you found the features useful right away. It’s wonderful to know our support team could deliver the incredible service you deserve 💙 Your 5-star rating means a lot to us and inspires our team to keep improving every day 🚀😊

1 / 5 Share

Sept. 23, 2025

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback. We're sorry to hear about your experience and would love the opportunity to help resolve any issues you're facing. Our team has already reached out to you but haven't heard back yet. Could you please share more details about the issue you're experiencing? This will help us provide a resolution and ensure you can use our app smoothly. We're committed to making things right and are here to assist you every step of the way. Looking forward to hearing from you soon! Best regards, Kaylee

5 / 5 Share

Sept. 18, 2025

Muy buena, solucionaron todos mis problemas de la mejor manera posible!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! 😊 Nos alegra mucho saber que pudieron solucionar todos tus problemas de la mejor manera posible con la app. 🚀 Tu apoyo significa mucho para nosotros y siempre estamos aquí para ayudarte cuando lo necesites. 🙌💙

5 / 5 Share

Sept. 17, 2025

This app does what I need it too and whenever I have had questions, the developers have been so helpful and responsive. Great to deal with.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! 😊 We’re thrilled to hear that the Request A Quote & Hide Price app meets your needs and that our developers have been helpful and responsive whenever you had questions. 🚀 Your support means a lot, and we’re always here to make sure you have the best experience! 🙌💙

5 / 5 Share

Sept. 16, 2025

The help was very timely and professional!

Store

DABA

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! 🌟 We’re so glad to hear that you found our help timely and professional. 😊 If you ever need further assistance, don’t hesitate to reach out. We’re always here for you! ✨

5 / 5 Share

Sept. 14, 2025

Great app and excellent customer support.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad you’re enjoying the app and that our customer support has met your expectations. If you ever need anything, we’re always here to help!

5 / 5 Share

Sept. 10, 2025

In apps like this where functionality is critical to the business, what matters more than the ease of use of the app itself is the communication of the team behind it. We had rebuilt our store recintly and needed urgent support help to fix a few stylization issues, the team from Quote Snap answered and fixed the issue all within 15 minutes. That gives me confidance and trust!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! 🙌 We couldn’t agree more — in apps like Request A Quote & Hide Price, reliable communication and fast support are just as important as the functionality itself. We’re so glad our Quote Snap team was able to quickly assist with your store rebuild and resolve the styling issues in just 15 minutes. Your trust and confidence mean the world to us, and we’ll keep striving to provide both great features and responsive support every time you need us. 💙✨

5 / 5 Share

Sept. 8, 2025

Best for email marketing

Store

PCWORX

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback! 😊 We're thrilled to hear that the Request A Quote & Hide Price app is helping you with email marketing. 🚀 Your support motivates us to keep improving and delivering even more value. If you ever need assistance or tips, our team is always happy to help! 🙌

5 / 5 Share

Sept. 5, 2025

Great app! I had one problem I needed help with and Joyce help me figure out what to do right away. I was a little nervous at first, but glad I made the investment for my site.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! 🌟 We're so happy to hear you're enjoying the app and that Joyce was able to assist you quickly. 😊 It's completely normal to feel a little nervous at first, but we're thrilled that you're seeing the value in your investment. If you ever need further help, we're always here for you! 🚀✨

5 / 5 Share

Sept. 4, 2025

Their live chat is very responsive and elevates the issue to the respective teams when necessary to resolve complex issues with their dev team. Happy with this app!

Store

Niche

Using app

About 5 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for your kind words! 😊 We're delighted to hear that Q: Request A Quote & Hide Price app has been helpful and that our live chat support met your expectations by promptly escalating complex issues to our dev team. Your satisfaction means a lot to us, and we truly appreciate your support. If you have any more feedback or need further assistance, we're always here for you! 🙌

4 / 5 Share

Sept. 1, 2025

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that Q:Request A Quote & Hide Price app has been helpful for you. We’d love to know what could make your experience a full 5 stars — your input helps us improve and deliver even better service. If you have any suggestions or need assistance, our team is always ready to help! 🙌