QS Request a Quote, Hide Price
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Exceptional customer service! When I ran into an issue, the support team stepped in immediately. They were incredibly patient while guiding me and solved the problem right away. A truly five-star experience—highly recommend their dedicated team.
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you had such a positive experience with our support team. It’s great to know they were patient, responsive, and able to resolve your issue quickly. 😊 Your recommendation means the world to us, and we’ll be sure to share your kind words with the team. If you ever need further assistance, we’re always here to help! 🙌✨
Amazing work and support from Cam the live support member, made my product landing page and product page look amazing. This is a great service and app. Thank you Cam and your team
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that Cam was able to help you enhance your product and landing pages, she's truly amazing! 😊 It’s great to know you’re happy with both the service and the app. We’ll be sure to share your kind words with Cam and the team. If you ever need further assistance, we’re always here to help. Thanks again for your support! 🙌✨
Stellar support, Tracy was very helpful and gave me a 5-star support for my request ! Thanks !
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that Tracy provided you with stellar, 5-star support and was able to assist you with your request. 😊 Your kind words mean the world to us, and we’ll be sure to share them with Tracy. If you ever need more help, don’t hesitate to reach out. Thanks again! 🙌✨
We had a problem with the App, I did a Live Chat with Enola who was checked the issue and was very professional. The problem was fixed quicker than expected. Enola contacted me to check everything was working correctly. Excellent, customer service.
🎉 Thank you so much for your fantastic review! We’re thrilled to hear that you find Q:Request A Quote & Hide Price app easy to set up, customizable, and supported by a helpful team — even on weekends 😊 Your satisfaction means the world to us 💛 We’ll keep working hard to bring you an even better experience! 🚀
The best quote app on the market! The live support team is excellent — they answered all our questions and quickly resolved the few technical issues we had. The app offers plenty of features and covers all our needs!
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you consider us the best quote app on the market! 😊 It’s wonderful to know that our live support team was able to answer your questions and resolve any technical issues quickly. We’re also glad the app’s features meet all your needs. If you ever need further assistance, don’t hesitate to reach out, we’re always here to help! 🙌✨
Amazing support, great app
Thank you for your kind words! 🌟 We’re so happy to hear you’re enjoying the app and had an amazing experience with our support team. 😊 If you ever need help, we’re always here for you. Thanks again for your support! ✨
Thank you so much for the 5-star rating! 🌟 We’re thrilled to know you had a great experience. Your support means everything to us, and we’re always here if you need anything. Thanks again! 😊🙌
We’ve just started integrating Quote Snap into our Shopify website, and we’re very happy with the support team and developer. They’ve been quick to respond and have resolved many small details efficiently. So far, it’s been a great experience — both the app and the team are excellent. Highly recommended!
Thank you so much for your kind and detailed review! 🌟 We’re thrilled to hear that you’ve had such a great experience integrating Quote Snap into your Shopify website. It’s wonderful to know that our support team and developers were able to assist you quickly and efficiently with the small details. 😊 Your recommendation means the world to us, and we’re so glad you’re happy with both the app and the team. If you need anything else as you continue to use Quote Snap, we’re always here to help! Thanks again! 🙌✨
I am just getting started. Support was great. Finally found a solution to my my wholesale side of things.
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our support team was able to assist you and that you've found a solution for your wholesale needs. Welcome aboard, and we’re excited to be part of your journey! If you need any help along the way, don’t hesitate to reach out. 😊✨
The Request a Quote part of the app works as expected and does exactly what we need it to do but could never get simple SMTP email notifications to work which is a must have feature. As is the customer requests a quote and it generates a draft order but our big ticket sales team doesn't watch or have access to the online store so they never see the orders. We need a way to notify them along with the information in the quote using simple a standard SMTP relay. Contacted support but we're talking to the after hours guy, who relays to someone, who relays to someone, who says they'll pass the information onto the developer. They mostly just request the same information over and over again e.g. screenshots of the error, proof that smtp works outside the app which it all does and we've provided. Wait a day for info to relay back and they ask for the same stuff again.
Dear Supreme Spa & Pool Online Team, Thank you for sharing your feedback. I'm truly sorry to hear about the challenges you've faced with the SMTP email notifications feature and our support process. I understand how essential timely notifications are for your sales team to manage customer quotes effectively. Please rest assured that our development team is actively investigating the SMTP issue to provide a reliable solution as soon as possible. We are also reviewing our support procedures to ensure a smoother and more efficient experience for our users. Thank you for your sharing so that we can work to improve your experience with our app. Warm regards, Kaylee - Leader of Customer Support Team
Great customer service and great app. A lot of functionnalities available and easy to use. I chose this app over an other because they are able to get line items properties in their quote : Perfect for business that offer custom products. Moreover I had a question their customer service agent answered in 30 seconds.
Thank you for your fantastic review! 🌟 We're so glad to hear that you're enjoying the app and its functionalities. It’s wonderful to know that features like line item properties in quotes are helping your business succeed, especially with custom products. Our support team is here to ensure you always have a seamless experience, and we’re thrilled we could assist you so quickly. If you ever need anything else, don’t hesitate to reach out—we’re always here for you! 😊✨
I've had many glitches with the app but the support team is quick at responding and tend to fix all the glitches.
Thank you so much for your 5-star review! 🌟 We’re so happy to hear that you had a great experience. Your support means everything to us, and we’re always here if you need any help or have questions. Thanks again for choosing us! 😊✨
Excellent App, Great support. Very helpful and polite and with the help of the support team I have customised the app just how I want it on my store. I had another issue that was dealt with promptly, the support team go above and beyond to be helpful. Recommended.
Thank you for your amazing review! 🌟 We’re thrilled to hear that you had a great experience with the app and our support team. 😊 It’s wonderful to know we could help you customize everything just the way you wanted for your store. Your recommendation means so much to us, thank you! 🚀✨
fixed my issues with my website. very efficient
Thank you for the 5-star review! 🌟 We’re so glad we could efficiently resolve the issues with your website. If you need any further assistance, don’t hesitate to reach out—we’re always here to help! 😊🚀✨
Support is very responsive and helpful!
Thank you for your kind words! 😊 We're thrilled to hear that our support team was responsive and helpful. 🌟 If you ever need further assistance, don't hesitate to reach out—we're always here to help! 🚀✨
We started using this app around September 2025, and initially, it worked well for our needs. The setup was smooth, and the core “Request a Quote” functionality is useful, especially for B2B operations. However, over time we noticed a decline in our site performance and conversion rate. After thorough investigation (including multiple tests using Chrome DevTools), we found that the app generates a very high number of repeated GraphQL (API) requests on product and collection pages. In some cases, this resulted in hundreds of requests per page load, which significantly slowed down the site. We worked closely with the support team, and while they were responsive and tried to assist, they ultimately confirmed that this behavior is tied to the app’s current architecture and cannot be further optimized at this time. Because of the impact on performance and conversions, we made the decision to disable the app on our store. To be fair, the app itself is functional and the support team is helpful. But for stores that are sensitive to performance and conversion rates, this is a serious concern. We may consider using the app again in the future if improvements are made. For anyone considering installing this app: please test carefully on your store. If your site speed and conversion rate are critical, use with caution and monitor performance closely.
Hi there, Kaylee here, Customer Support Team Lead. Thank you for the detailed review and for acknowledging that the app is functional and our support team was responsive. I’m truly sorry for the performance and conversion impact you experienced. We understand how critical site speed is, and we appreciate you sharing your investigation and the context around the repeated requests you observed. One additional note we’d like to share: in our recent speed tests on your store, even with our app not embedded on the theme, the baseline performance score is already quite low. Because of that, it’s difficult to make a fair “before vs. after” comparison or isolate the app’s impact without testing under the same conditions as when the app was enabled. If you’re open to it, we’d really like to run a controlled re-test with you (same rules/configuration as before) so we can compare results accurately and share the findings with our product team. Thank you again, we’d really value the chance to work with you on this.
Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it. This developer has a few apps, and I've left a similar review for their sister company. If you are considering quote + discounts, speak to them about their other apps as I was able to get a near custom solution and the team got both speaking together seamlessly,
Thank you so much for such an amazing review! 💖 We’re beyond grateful for your kind words and thrilled that our team could exceed your expectations with the customizations and support. Your feedback about our collaboration, responsiveness, and attention to detail means so much to us, it’s exactly the experience we aim to provide! 💡 We’re also delighted to hear that our sister apps are working seamlessly together for your needs. Your recommendation truly makes our day, and we’re always here to help with anything you need. Thank you again for sharing your experience, it inspires us to keep delivering our best! 🌟✨
I worked with Hana, she was wonderful and bery helpful. Clear and easy to understand.
Thank you for the kind words! 🌟 We’re so happy to hear that Hana provided such clear and helpful support. 😊 She’ll be thrilled to know she made your experience a great one! If you ever need assistance again, don’t hesitate to reach out. 🙌✨
great customer service, straightforward site building, good experience!
Thank you for your kind words about Q:Request A Quote & Hide Price app 🌟 We’re thrilled to know you had a good experience with the app, finding the setup straightforward and our customer service helpful. Your support means a lot and motivates us to keep delivering smooth features and caring assistance 💙 Always here whenever you need us 🚀😊
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