Retail Barcode Labels
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I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.
THIS APP IS A PAIN IT DOES NOT WORK IN SAFARI, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS TO YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE OLD STYLE DID. STOP TRYING TO IMPROVE THINGS ARE WORKING JUST FINE.
Thanks for sharing your feedback. If the app doesn't work on Safari, you can try opening it in Chrome which should work. Thank you for letting us know, I will be sending your feedback to our development team and hopefully we can get it working smoothly on Safari soon! We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I'd like to learn more about the issue with printing new barcode labels so we can improve the usability of the app in the near future. I’ve sent an email to you, hope to connect soon! - Alex, Shopify Support
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help. You should be able to add labels in bulk in the Shopify admin, by going to: > Apps > click "Retail Barcode Labels" > Then "print labels" > Then select the option that best suits you, all or select a few products > Then press the purple button "create Barcode labels" You can also print labels in bulk, by going to: > Products > Clicking the white square beside the product name > Then press "actions" at the top of the page. > Then print selected labels. This guide will also help for the hardware side of using the app: > https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks. Niall, Shopify Support.
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware. Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks! Niall, Shopify Support
Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.
Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.
I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!
Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you. - Alex, Shopify Support
They limit your review to 100 character so that you cant tell everyone how bad this app really is
Thank you for sharing this feedback! We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support
I use this app at least4x a week for barcoding it makes this work much easier.Prefer it to dymo app.
This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.
Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Prints faster than the previous barcodes app. Since this is Shopify managed I expect a bit more in terms of customizability. Need to add the ability to customize fonts, font size, dividers between variants, and placement
We want the old Bar Code Label Printer back. This app takes 4 times longer to print than the old label printer, and the app doesn't even want to pull up the correct format of labels to print. We liked the simplicity and ease of the old app and also being able to go to the list of the most recently added items and print from there instead of having to go to each individual item to print.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
Awkward interface. I do appreciate the batch print feature, but I don't love having to manually reset the printer used, the paper size, and the scale factor every time I go to print. That being said, I'm quite appreciative of the fact that the app is free, and hope that Shopify continues to improve the functionality.
Very disappointed, there are some many steps and it is difficult to use. Our previous barcode app was very easy..
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize for the frustration the new app has cause you and your team. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! - Alex, Shopify Support
The key is to select the right label size, in the App settings, AND the printer settings (in the drop down menu). If those are right, the App works great!!
I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon! - Alex, Shopify Support
App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel [email protected]
Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
4/6/19 - Update. All Shopify support told us to do was clear out the cache and cookies and reload the app. Did that and it's still broken. Hey Shopify! How about one of you try to print a barcode with a price and wording on a 1X1 Dymo label and see how it works for you. So disappointed that you break something and no effort to fix - all you would need to do is go to the last revision that was working. When is Shopify going to fix this app? Literally not able to put product on the floor right now because of this. Shopify needs to get its POS act together or we will go back to Square as I'm sure many people already have. If you're gonna make a change you need to do much better testing before releasing it to the world.
Thanks for sharing your feedback! This kind of information is vital to help improve apps for merchants like you. We constantly working to improve our app functionality, so I want look into this with you in more depth. I've sent you an email and I will be looking into your 1x1 label issue in more detail. Thanks. Niall, Shopify Support
Look like there was a recent update that cause a printing issue but this app should not be rated low. Before the issue and soon after its fix this app is great! It's much better then the old app. It printer faster with more options. Disregard all the 1 stars. An app should be give a rating of 1 just because of an update issue. This happen all the time to app.
It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.
Hey there, Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support
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