Retail Barcode Labels
Create and print barcode labels for your products
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May 6, 2019
Please note that this new app is not appreciated as the dimmensions I previously used are not even an option. Furthermore, when there are changes to Shopify, being whatever it is small or large changes, the Retailer should be notified and have an option of accepting or not. I now cannot print the labels I printed last year and have ordered several.
Thank you very much for sharing this feedback with us. This app does have the ability to work with most common label templates from Dymo and Avery, and also allows you to add custom sizes. That being said, we're always looking for ways to make workflows easier for our store owners, so I'd like to chat about the trouble you've had with this app in more detail. I’ve reached out to you via email, and hope to hear from you soon! -Lizzy, Shopify Support
May 5, 2019
I have no idea why you got rid of the barcode APP that I was happily using which worked really well , this one is time consuming, fussy and difficult to work with , looking for other options outside of Shopify ,
Hey there, thanks for providing your feedback! I'd like to look into this issue further with you, so we can work to improve the the Retail Barcode Labels app's workflow and efficiency. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support
May 3, 2019
Very handy App, however, would be more useful if you were given the option of when receiving product, you could simply click to print labels for the items you're receiving in one easy step. The way the App is currently set up, it can be cumbersome to go back and forth and select items, edit number of labels needed, etc. Could be more streamlined and more efficient, but glad the App is available.
May 2, 2019
App works perfectly! We had 1,500 barcode labels across many different products loaded in 2 days in a new location. Was concerned based on previous reviews, but running Dynmo printer with Mac computer was simple and efficient. We did NOT use Dynmo software, just make template in Shopify, choose product (or variant) and print!
May 2, 2019
This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support
April 27, 2019
This new app is the worst. Doesn't support all Dymo label sizes but won't let you export barcodes to print different sizes in the Dymo software. Won't print labels correctly in Safari either. Label designs look terrible compared to the old app. Please bring back the old app or let us choose which app we want to use rather than forcing stores to change to an app that doesn't work for their use case. I am very disappointed in this new app and frustrated that my employees and I are forced to use it. Shopify needs to start testing their "improvements" with actual brick and mortar stores prior to launching them. As someone who actually likes change when it useful and improves things, this is not that. You have taken away functionality with this app, not improved it.
Thank you for sharing this feedback with us about the Retail Barcode Labels app-- I'm sorry to hear the app hasn't met your expectations! We introduced this new version of the app to be easier to use and more reliable, but we're always looking into ways to improve its functionality. When it comes to the inability to print via Safari, this is a known problem that can be resolved by using the Chrome browser instead. You will also be able to export your barcodes to the Dymo software via a product CSV. Once you export this file from your products page in the admin, you can import it into your Dymo desktop software to create any templates that aren't currently available in the app. That said, I've reached out to you via email so that we can log your feedback with our developers, and to investigate these issues further. I look forward to hearing back from you! - Lauren, Shopify Support
April 26, 2019
So easy to use! I love it! I love how it has made getting a retail store on a budget such a easy processs!
April 25, 2019
I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.
Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels. I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps! - Alex, Shopify Support
April 25, 2019
Best ever! Love how much it helps save time in the end , helps on inventory , checking out on pos system faster and keeping track of my inventory .
April 24, 2019
This app makes it SOOOO much easier to print labels. We customize our labels, which Shopify didn't originally allow, and so we used to download and use the Dymo app and have to print one by one. It was a pain. Now, it's much easier. The only challenge with this app is our scanner doesn't read the labels unless I change the printing preferences. It's not a big deal but adds several extra steps, which slow down the process. That's really the only issue.
April 22, 2019
I give this a 5 star. I don't know why people are having issues. I just downloaded it and it works great! I am on a MAC using chrome. It prints much faster than the old did. Also what I like is you can easily select all in stock qty to update the number of labels you wanted printed. VERY important. Make sure you setup your template and then READ the information on the right side about what label size you need to select to make this work. You won't find 1" x 2 1/8" inch option. When you go print you labels read the info on the right column about selecting the correct paper size. It works like a charm. Very happy with the new app. Here's the info you need to know if you are using 1"x 2 1/8" barcode. Paper size Set to Dymo - 30336 Small. Make sure the paper size matches the labels in your template. If you don’t see this label type in your browser print window, select an alternate label type that’s the same size: 30336 Small 11352 Return Address Int
April 20, 2019
Not working properly in Safari, Chrome is fine. 100 characters 100 characters 100 characters 100 characters
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! Currently, it is a known issue that the app can sometimes not work with Safari. I'm glad you were able to use Chrome as it works great on this browser. I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app to send to our development team. Hopefully we can get it fully working on Safari soon! I hope to hear back from you! - Alex, Shopify Support
April 19, 2019
99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon! - Alex, Shopify Support
April 19, 2019
Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...
Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team. Niall, Shopify Support
April 18, 2019
I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.
April 16, 2019
THIS APP IS A PAIN IT DOES NOT WORK IN SAFARI, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS TO YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE OLD STYLE DID. STOP TRYING TO IMPROVE THINGS ARE WORKING JUST FINE.
Thanks for sharing your feedback. If the app doesn't work on Safari, you can try opening it in Chrome which should work. Thank you for letting us know, I will be sending your feedback to our development team and hopefully we can get it working smoothly on Safari soon! We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I'd like to learn more about the issue with printing new barcode labels so we can improve the usability of the app in the near future. I’ve sent an email to you, hope to connect soon! - Alex, Shopify Support
April 16, 2019
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help. You should be able to add labels in bulk in the Shopify admin, by going to: > Apps > click "Retail Barcode Labels" > Then "print labels" > Then select the option that best suits you, all or select a few products > Then press the purple button "create Barcode labels" You can also print labels in bulk, by going to: > Products > Clicking the white square beside the product name > Then press "actions" at the top of the page. > Then print selected labels. This guide will also help for the hardware side of using the app: > https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks. Niall, Shopify Support.
April 15, 2019
I like the barcode app as a whole but I hate how the Retail Barcode system doesn't print sizes anymore. It makes it 10x harder to tag inventory now instead of it being a simple easy process.
Thanks for sharing your feedback. The sizes are variants and this can be added to your created label template. You can see a help guide on how to add it here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance anytime. I’ve sent an email to you and so we can get this app working properly for you. Hope to hear from you soon! - Alex, Shopify Support
April 12, 2019
The old version had its limits, was finicky, and took many tries to master but the new version is absolutely useless. There are way too many steps involved and the worst is the issue that it now treats the Dymo Labelwriter like a network printer - the proper Dymo label types I use do not show up on my label options list so I can't print anything at all.
Hi there, thank you for providing us with feedback on Retail Barcode Labels app! All Dymo label formats are supported but some do require a different workflow than others, such as exporting the label information to be used in the Dymo desktop software. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support
April 12, 2019
It is not user friendly AT ALL. The old free app was 1000% better. The fact that you have to click 75 times to finally print your tags is not an effective use of time. Please update!
Hey there, Thank you for this feedback. We are striving to better all of our apps so this feedback is very much so appreciated. I did some digging into this for you and found that there is a workaround to avoid all of these additional clicks. These additional clicks are often due to missing label types, this can be avoided by selecting Print using System Dialogue as per this screenshot https://screenshot.click/06-07-t1ub2-jxx6e.png and then select the appropriate SKU from the list there instead. I have gone ahead and reached out to you via email to offer additional support if needed and to gather any further feedback you may have. -Bo, Shopify Support