Retail Barcode Labels
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THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!
Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support
this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this. let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.
Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support
Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.
Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support
Its not too bad. Workflow it is very 'Shopify' style in the sense of how engineers there imagine retail stores function. Limiting factor is the template designer. Designer is flexible on data to include on label, but custom images or logos cannot be used in this version. It is a branding point, plus it is part of how I can verify the item, when being returned, came from my store and not one down the street.
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support
I was caught off guard by having to re-download something we've been using for a long time, but this was a much needed and long overdue improvement. Now you can print MULTIPLE products' price labels at once. Major timesaver. And the labels print twice as fast as they used to. I'm not too fussy about how they look aesthetically; it would be nice to have some font options. One thing that would make this a 5-star review would be the ability to print barcode labels straight from a product transfer.
This is the worst roll out of a new app I've ever experienced. It does absolutely nothing positive for this user. It forces me to move from Safari to Chrome, requires impossible work flow for our part-timers, and because of the required browser switch it forces more difficulties with other apps such as Shippo. I do not see one good from this change. Time to bring back the old app til use problems fixed. Please.
Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Labels app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
Once it is installed it is not to bad, we are now very happy with it. Barcodes print way faster than before which is a nice benefit.
Hi, there. Thanks for providing your feedback about your experience with this app. We're always trying to improve our platform and apps and it's feedback like this that is instrumental in that process. I've reached out to you by email so that we can discuss this further and I hope to hear back from you! -Emma, Shopify Support
This app is terrible zero stars. Far too many steps to print a label and it prints off the label not showing all the product name. Please bring back the previous app that was fantastic and easy to use.
Hey, there! We appreciate you going out fo your way to give us this feedback. We are constantly striving to improve all of our applications and merchant feedback is essential, so thank you. I am sorry to hear that you experienced these issues when using our app, I have gone ahead and emailed you to offer support. I look forward to hearing from you. -Bo, Shopify Support
not working at all. Old version is much simple and user friendly. Please bring it back old version
Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support
Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next
Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support
This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
Really liking how streamlined this app is! I did like how my previous one had a list of recently created products that needed barcodes, which is missing from this app. Add that back in and it's 5 stars xx
Hey there! Thank you so much for this feedback. I had noticed that you had an older version of this review so I have reached out to you via email to offer some support. I look forward to hearing from you. -Bo, Shopify Support
The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.
This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.
Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.
Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support
I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.
Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support
This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!! Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!
Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support
this app doesn't work i am a 2 store operation..i can't get barcodes done....this is ridiculous why are u getting rid of the old app
Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
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