Retail Barcode Labels
Create and print barcode labels for your products
Rating
2.2
feedback
558
chart
#2
All reviews
Rating Breakdown
Review RSS Feed
April 5, 2019
The old barcode app I used was awesome. This one prints funky and it's a pain to create barcodes and print them.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Nov. 21, 2020
App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel [email protected]
Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
April 6, 2019
4/6/19 - Update. All Shopify support told us to do was clear out the cache and cookies and reload the app. Did that and it's still broken. Hey Shopify! How about one of you try to print a barcode with a price and wording on a 1X1 Dymo label and see how it works for you. So disappointed that you break something and no effort to fix - all you would need to do is go to the last revision that was working. When is Shopify going to fix this app? Literally not able to put product on the floor right now because of this. Shopify needs to get its POS act together or we will go back to Square as I'm sure many people already have. If you're gonna make a change you need to do much better testing before releasing it to the world.
Thanks for sharing your feedback! This kind of information is vital to help improve apps for merchants like you. We constantly working to improve our app functionality, so I want look into this with you in more depth. I've sent you an email and I will be looking into your 1x1 label issue in more detail. Thanks. Niall, Shopify Support
April 5, 2019
Look like there was a recent update that cause a printing issue but this app should not be rated low. Before the issue and soon after its fix this app is great! It's much better then the old app. It printer faster with more options. Disregard all the 1 stars. An app should be give a rating of 1 just because of an update issue. This happen all the time to app.
April 4, 2019
There must have been an update today, because this app and label maker was working properly until today. None of the important information is printing anymore! Also, if there was an update shopify should notify all users. This may be one of the more important features, and it needs to be communicated if a change happens
Firstly, thank you very much for sharing this feedback. Just to let you know I will also be emailing you about this to make sure this issue you experienced is fully resolved and the app is running smoothly for your business needs. Thank you very much. Niall, Shopify Support
April 4, 2019
The font does fit on the regular label size we have been using. If youre going to replace our printer apps then at least make them where they function correctly.
Thank you for sharing this feedback Fine & Dandy Market. There are known limitations of supported label sizes, but that depends on a number of factors such as the size of the label you are printing and the hardware you are using to print. I have a link here with more information on the labels that are supported - https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported-barcode-labels However that said, I will also email you so we can go into this in more depth and I'll see if you can do anything for your specific case. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ll also log your feedback for our development team as well. Many thanks! Niall, Shopify Support.
April 4, 2019
We cannot adjust the size right for our labels.... The previous app was way cleaner and easier to set... We are using the 30336 sized label and there is always part of the description and title that gets cropped... you guys need to make it adjustable so that if w have a longer title, it doesn't get cut after 12 characters...
Thank you for sharing this feedback with us. This is due to a current limitation on how many characters can fit on the label based on the label size: > Small (1" x 1"), maximum of 6-8 digits > Medium (1" x 2 1/8"), maximum of 22 digits > Large (1 1/8" x 2 1/8"), maximum of 40 digits > Butterfly/Barbell (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom) There is more about that here in this link here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported-barcode-labels We’re always looking to improve apps with this kind of feedback, and we are working to improve the way our apps work with stores and what they can offer merchants so as yourself. I will be submitting your feedback as well to our developers too. I’ve also followed up with an email to you as well if you have any more questions. Thank you. Niall, Shopify Support.
April 4, 2019
It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.
Hey there, Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support
April 4, 2019
I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.
Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.
June 29, 2019
Unfortunately we're really not fans of this new barcode printer. The tags come out looking less clean than they used to and the whole system of creating barcodes and printing them adds so many additional steps to take than the last system. It's completely the worst app Ive ever used.
Hey there, Thank you for this feedback, it is needed so that we can continue to improve. The quality of these blurry labels can be adjusted. Adjust the print quality by selecting Layout > Print Features > Increase DPI to 300 x 600. This will render better quality labels. I have also sent on this information to your email, I look forward to hearing from you. -Bo, Shopify Support
April 3, 2019
This app is amazing! Makes it soooooo easy to create and print barcodes. I see a lot of bad reviews on this app and I have no idea why. I guess this is a new app, but I never used the old one. We've had this one for several months and haven't seen any of the issues other people are talking about. It creates barcodes for all of our products and prints them out nicely. You get lots of control over what to display and where to display it on the tags. I'm wondering if a lot of the bad reviewers just don't have their printing preferences or product naming,pricing, etc. set up correctly.
April 3, 2019
Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc. Get it sorted please!
Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback. Niall, Shopify Support.
April 2, 2019
App lags all the time. There are so many flaws. The other system wasn't perfect but this is even worse. When I create barcodes for all items without barcodes, it would be nice if it would actually create barcodes for ALL without barcodes instead of having to keep creating them for each item I have entered. Also it would be nice to see all the recent items entered so I can print those barcodes at once instead of manually entering each item, selecting each barcode and then printing. I think the only thing I like about this app is being able to use different type of labels and printers instead of using only the dymo. PLEASE make this app better.
Hey there! Thank you so much for this feedback. These are currently a limitation of the app and we are working on this. I will be sure to pass this along to our developers. I've followed up with you via email to log your feedback for our development/platform team so I can get a little more context from you. -Bo, Shopify Support
April 2, 2019
This app does everything I need it to, although it added a few extra steps to my previous pricing and tagging process with the app that was discontinued. It is a bit less efficient, and often I have to "Create Barcodes" multiple times before it actually creates them for the products I need tags for. Other than that little glitch, its a wonderful app that made the process easy, but it's still less efficient than the previous barcode app we were using.
April 2, 2019
This app is absolute trash. I had been using the other app that was replaced by this excuse for over 3 years with no issues. Why did you do away with it? I am not alone in saying I want the old one back. This new app is so inefficient it's laughable. Multiple pages to print barcodes for one product at a time? What's the point? I have nothing good to say about it honestly, and as a Shopify customer with multiple store accounts, I am sorely disappointed. Hopefully with enough pushback they will bring the old app back, because this one is just not going to work long term. Do not download this app if you can help it.
Hello Curious Nature, firstly, thank you very much for sharing this feedback. We’re always looking to improve apps, and we are working to improve the way apps work with stores and what they offer to merchants such as yourself. I'd like to also help where I can with using this app, so I’ve followed up with an email to you. If you have anymore recommendations, I can submit them to our developers too. Thank you. Niall, Shopify Support.
April 2, 2019
The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support
April 2, 2019
The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!
Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future! The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue. For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon! - Alex, Shopify Support
April 1, 2019
Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!
Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support
April 1, 2019
Won't print on the correct label even though the correct label size is selected. It prints across two of them and no way to resize it. Not sure why the other app got removed from list of apps but this replacement is horrible. Something I could easily do I can't now.
Hi there, thank you for providing us with feedback on the Retail Barcode Labels app! We in support can help with printing alignment issues related to the app soI have sent along an email in case you needed any further assistance on this. - JP, Shopify Support
April 1, 2019
Not sure why they changed the previous barcode printer but this new one is awful. It is such a pain and a huge step backwards for anyone running a brick and mortar store.
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app. Hope to hear from you soon! - Alex, Shopify Support