Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
656
chart
#80
All reviews
Rating Breakdown
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May 28, 2025
Just started using this app today and needed help with a small detail. I contacted customer service in the chat and not only were they extremely helpful and got it done for me in a matter of minutes, but their sense of humor was top notch!
May 22, 2025
Very easy system to navigate and reasonably priced. Support team is vey helpful and easy to get in touch. Overall would recommend.
May 21, 2025
We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!
May 14, 2025
May 12, 2025
Thanks to the very kind and accurate support, the issue was resolved immediately.
May 6, 2025
We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!
May 5, 2025
Game-Changer for Returns and Exchanges! Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention. The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!
April 9, 2025
So Friendly for user when i'm setting configuration and easy to understand work flow process nice to have in your store :D
April 3, 2025
The potential of the app is high, however essential menu adjustments (in the exchanges) are not possible. Besides that you cannot switch off the overlays in the app, which keep showing up every single time you log in, very annoying.
April 2, 2025
best support and app that i ever used so far in Shopify. support team responded me with patient and explain everything step by step.i really appreciated for you help.