All reviews

Rating Breakdown

  • 5
    98% (792 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable. The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Amazing customer service team!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

We have been using this Return prime for years and they gave us nothing but good service. Customer service is really responsive.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2025

awesome! Great staff and super helpful

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

I spoke with Wonder today for help setting up returns in my store. They were prompt, helpful and integrated the app with my shopify store in minutes! I'm not particularly tech savvy, so it was great to have someone there to help so quickly.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2025

we recently installed this app and it made our business so better. The team is very responsive and replies very quickly.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

the live chat is very quick to respond, hope the follow-up meets my needs.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2025

Amazing support provided by hyelladi pindar to set up my returns store absolutely easy and fabulous support provided by him highly reccomend his work.

Store

BONYHUB

Using app

4 days

Total reviews

12

Average rating

4.7

5 / 5 Share

March 7, 2025

Just a perfect app I have ever gone through. It does what it means.

Store

FEIER

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2025

wonder was so so helpful with the set up, 5 stars from me. still haven't tried the service so will see how it goes

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Thanku

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

they do a great job. Quick responses! highly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2025

Returns prime customer service are an amazing team, we have never had to wait more than a few minutes for a response and they are always happy to help and get things changed super quick

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

Clear and patient and supportive

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

The customer service is so helpful and the settings are very clear. Great to use this App.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

super réactif! service client très efficace qui répond en quelques minutes.

Store

UJO

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

I recently started using Return Prime, and so far, it has been a smooth experience. The app is easy to navigate and does exactly what it promises. What stood out to me the most was their ultra-fast support—they responded quickly, helped me make a small design change, and implemented it in no time. It’s great to see such responsive and helpful customer service. Looking forward to using the app more!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Just installed but already seeing that it is a great app so far. Keep up the good work. One or two minor improvements I notice which I will give to the team for further improvement. The customer support is also good and helpful. Overall an all-round returns management system.

Using app

About 10 hours

Total reviews

4

Average rating

5.0