All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2025

Great Support. Thanks team keep the same Pace

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Nice app

Store

Tweens

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Very helpful support! They guided me step by step with my Prime return request and made the whole process smooth and easy. Really appreciate the quick response and assistance

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Works great and as advertised. Support is helpful and responsive.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)

Store

AXESSI

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Muy buena aplicación para automatizar las devoluciones de tu página, también tienen buen servicio al cliente.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Awesome

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

I would recommend Returns Prime not only for how convenient it is, but support if equally fabulous, specially Adebayo. A must for all online retailers.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

FAST response time and VERY helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 13, 2025

Store

Madame

Using app

7 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 8, 2025

Pretty good customer service, instant replies, best help

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Excellent customer service!

Store

aslora

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 6, 2025

First day I spent 6 hours trying to set up this app for my business model. I contacted support and they just kept saying "we are here to help", but didn't explain properly what I had to do, only half words. There's not a single tutorial video on the whole youtube or the app, the FAQ section has outdated tutorial with functions that have changed. Then I booked their expert support where you can have a meeting with them, share your screen and they can explain, I spent 12 minutes waiting in the meeting room and nobody has showed up. Worst experience ever since running my Shopify.

Using app

About 24 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 6, 2025

Store

Putchi

Using app

About 2 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 6, 2025

Sehr schnelle und professionelle Unterstützung! Bin sehr zufrieden mit dem Support! LG JJ Studio

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

great app, and even better support. I had an issue and was offered an immediate online call to be taken through how to resolve the issue. Great support

Using app

13 days

Total reviews

7

Average rating

5.0