Return Prime:Return & Exchange
Manage Return, Exchange, Return Label, Refund, Store Credits
Rating
4.8
feedback
680
chart
#263
All reviews
Review RSS Feed
Oct. 6, 2025
I've had a fantastic experience with the Return Prime team, especially with Wonder! Their support has been amazing — quick, helpful, and super enthusiastic. The setup for the return fee was smooth, and I appreciate how easy it was to configure. Looking forward to seeing how Return Prime helps streamline my store operations. Highly recommend!
Oct. 6, 2025
The Return & Exchange system has a user-friendly admin interface that makes it easy for every department to understand and use. During onboarding, the real-time support was especially helpful for first-time users, and the ability to share screenshots directly in chat made it much easier to get assistance with display or setting issues. Overall, it’s been a huge help in resolving a wide range of problems quickly and efficiently.
Sept. 30, 2025
Support team is very proactive and knowledgeable .They will always try to help and solve the problem .
Sept. 26, 2025
seamless experience, the flow was easy and the backend support team made it look like a cake walk
Sept. 25, 2025
We are using Return Prime from last 1 year and so far the app is helping us to manage our return with almost no-hassel. Recommended for e-commerce stores.
Sept. 23, 2025
Great value for money. It's easy to use, and has all features we need for affordable price comparing to competitor apps. There are some cool upsell features. Support is always live.
Sept. 16, 2025
Spoke to Hyelladi, it was a wonderful experience. He answered all of our questions and was forthcoming with great ideas to improve the store and customer experience.
Sept. 16, 2025
The support was friendly, clear, and helpful. I appreciated the quick response and professionalism.
Sept. 4, 2025
Very helpful support! They guided me step by step with my Prime return request and made the whole process smooth and easy. Really appreciate the quick response and assistance
Aug. 28, 2025
Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)
Aug. 25, 2025
Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!