All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Muy buena aplicación para automatizar las devoluciones de tu página, también tienen buen servicio al cliente.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Awesome

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

I would recommend Returns Prime not only for how convenient it is, but support if equally fabulous, specially Adebayo. A must for all online retailers.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

FAST response time and VERY helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 13, 2025

Store

Madame

Using app

7 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 8, 2025

Pretty good customer service, instant replies, best help

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Excellent customer service!

Store

aslora

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 6, 2025

First day I spent 6 hours trying to set up this app for my business model. I contacted support and they just kept saying "we are here to help", but didn't explain properly what I had to do, only half words. There's not a single tutorial video on the whole youtube or the app, the FAQ section has outdated tutorial with functions that have changed. Then I booked their expert support where you can have a meeting with them, share your screen and they can explain, I spent 12 minutes waiting in the meeting room and nobody has showed up. Worst experience ever since running my Shopify.

Using app

About 24 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 6, 2025

Store

Putchi

Using app

About 2 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 6, 2025

Sehr schnelle und professionelle Unterstützung! Bin sehr zufrieden mit dem Support! LG JJ Studio

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

great app, and even better support. I had an issue and was offered an immediate online call to be taken through how to resolve the issue. Great support

Using app

13 days

Total reviews

8

Average rating

5.0

2 / 5 Share

Oct. 7, 2025

At first it worked well, but now we have an issue that cant be resolved for over 1 month

Using app

3 months

Total reviews

5

Average rating

4.4

5 / 5 Share

July 30, 2025

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 29, 2025

Support team is very helpful and solve the issue in very less time and give more accurate suggestion to implement the logic which brand want to put

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!

Store

TAIPPE

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Very good experience .

Store

ASNOVA

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

great customer service

Using app

7 days

Total reviews

1

Average rating

5.0