Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
675
chart
#179
All reviews
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Oct. 7, 2025
At first it worked well, but now we have an issue that cant be resolved for over 1 month
July 29, 2025
Support team is very helpful and solve the issue in very less time and give more accurate suggestion to implement the logic which brand want to put
July 18, 2025
Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!
July 8, 2025
June 30, 2025
I’ve tested and researched many return & exchange apps, but this one immediately stood out. It’s not just a typical return tool—it’s built with a clear strategy to reduce return rates and turn exchanges into opportunities to boost revenue. What really caught my attention were the built-in upsell features and the smart tactics it uses to optimize customer journeys. It’s clearly designed not only to solve a problem, but to help your store grow. The pricing is also very fair considering the value it brings. This is exactly the kind of forward-thinking solution that should set the standard for return & exchange apps. So far, so good—I’m excited to see how it continues to perform.
June 30, 2025
this app is awesome, hassle free , no downtime , never got any issue to connect with customer care. Highly Recommended.
June 26, 2025
Wonder was an amzing and incredible help - i could sit there firing questions all day and they would just fire back answers - great service. Thank you!
June 25, 2025
Great app with all the necessary features for smooth operations. The support team is highly responsive and even helps with additional tasks and custom requirements.
June 23, 2025
Extremely bad experience. Since the start, have been facing many issues. Prepaid refunds not being done. 2 products return not integrated with Inventory management platform. Have to do many things manually. Support system is weak and things are not getting resolved on priority. Team changes the settings in backend without intimation which again leads to major issue. Not really happy. Will not recommend this. Genuine review.
June 18, 2025
Installed this to help manage returns and made a slight error when I coded in some features. They were able to chat with me and fix things for the store. So far so good.
June 18, 2025
Marie-Claire was super helpful, I think she sat online with me the whole day answering all of my questions! Thank you for your help, for adjusting the color tab, sharing the link, answering all my repetitive questions, very patient, thoughtful, kind and most important funny with her GIF usage! Kudos!
June 18, 2025
was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!
June 7, 2025
Aa great app with everything we need to have a smooth return process on our store :)