Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
774
Reviews
Chart
#152
Shopify

All reviews

5 / 5 Share
May 28, 2026

Store Using app Total reviews Average rating
Tangible 13 minutes 6 5.0
5 / 5 Share
May 27, 2026

Store Using app Total reviews Average rating
Amama Over 2 years 2 5.0
5 / 5 Share
May 27, 2026

Good Support. Some features need to be added, Like email notification for the admin for any return/exchange.

Store Using app Total reviews Average rating
betterhood 11 months 5 5.0
5 / 5 Share
May 26, 2026

Really happy with the support and guidance provided by the team. They helped us set up the return and exchange workflow smoothly and were very responsive during the entire process.

Store Using app Total reviews Average rating
Ofrida 18 days 4 5.0
5 / 5 Share
May 26, 2026

Store Using app Total reviews Average rating
Escape Plan 8 months 1 5.0
1 / 5 Share
May 26, 2026

DONT USE THIS APP, ITS SCAM and aLEAST SUPPORTING CUSTOMER SUPPORT! I do not have any active subscription, and I already cancelled the service and deleted the app completely. Despite this, I am still being charged, which is unacceptable. We already contacted THE support team but the response was extremely unhelpful. there are alot of better options available and most important thing is to have good support which is missing with this App.

Store Using app Total reviews Average rating
Poesiyan 3 months 1 1.0
5 / 5 Share
May 26, 2026

Store Using app Total reviews Average rating
Walkaroo Footwear Over 1 year 3 5.0
5 / 5 Share
May 25, 2026

it was very helpful and Hyelladi helped in resolving my query

Store Using app Total reviews Average rating
XtremeX 9 months 3 3.7
5 / 5 Share
May 25, 2026

This has been the best platform for managing all the returns and exchanges very smoothly. thank you for the wonderful support

Store Using app Total reviews Average rating
HAVVOK 12 months 7 4.9
5 / 5 Share
May 23, 2026

great

Store Using app Total reviews Average rating
The Compound Way About 1 month 1 5.0
5 / 5 Share
May 22, 2026

Quicker resolution

Store Using app Total reviews Average rating
Amante 11 months 1 5.0
5 / 5 Share
May 22, 2026

Store Using app Total reviews Average rating
Kizik tw About 1 year 2 5.0
5 / 5 Share
May 21, 2026

It was very helpful

Store Using app Total reviews Average rating
aer active About 1 year 2 5.0
5 / 5 Share
May 21, 2026

Easy way to handle returns and exchange.

Store Using app Total reviews Average rating
Vismay About 1 year 6 5.0
5 / 5 Share
May 20, 2026

Priyanka Adhikari created and resolved our full cycle return and exchange operation. She walked us through each step clearly, flagged a potential problem we hadn't noticed, and made sure everything was working before launching our store. Exactly what professional and top tier support looks like. Thank you again Priyanka

Store Using app Total reviews Average rating
Spring And Republic 28 days 4 5.0
5 / 5 Share
May 19, 2026

great service for on boarding

Store Using app Total reviews Average rating
ALL HER COLLECTIVE 3 days 1 5.0
5 / 5 Share
May 19, 2026

Great app to manage returns & exchanges.

Store Using app Total reviews Average rating
Titli India 10 days 1 5.0
4 / 5 Share
May 18, 2026

Store Using app Total reviews Average rating
The Svaya Almost 3 years 4 4.8
1 / 5 Share
May 18, 2026

Do not trust this app if you expect any level of customer service. I was managing the St. Clair website and reached out to their support team regarding our configuration. Zero response. Having an app team ghost you during a live project is a massive risk for any e-commerce business. Their lack of professionalism forced us to switch to a competitor. Truly disappointing experience.

Store Using app Total reviews Average rating
ST. CLAIR About 2 months 1 1.0
Developer Reply

We're truly sorry for the delay in responding. This fell short of the standard we hold ourselves to, and we understand how frustrating that is. We've since resolved the issue, and if there's anything else you need, our 24/7 chat team is here for you anytime. We'd love the opportunity to make this right.

4 / 5 Share
May 16, 2026

i got the solution not exact but helpful.

Store Using app Total reviews Average rating
Devaya 4 months 2 4.5
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