Return Prime:Return & Exchange
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
659
chart
#75
All reviews
Rating Breakdown
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Jan. 16, 2025
Great product and fantastic service. Always help me to fix issues very quickly when I'm stuck.
Jan. 16, 2025
The customer support are really good and respond really quickly. Love it, love it :)
Jan. 8, 2025
Best customer support ever encountered with any application. They resolve your queries in minutes and also help in all the integration. Best app to handle your returns and exchanges, so many customisations are possible which are not available on any other apps.
Dec. 31, 2024
Amazing support. They are prompt and quick in responding and resolving issues over a chat, or one can also easily schedule a zoom call in case of more complex issues. The app is also very user friendly and automates the return and exchange process to simplify it significantly! Good work return-prime
Dec. 30, 2024
It’s absolutely amazing!! Mr Hyelladi helped me so much to get through my problems
Dec. 23, 2024
I highly recommend giving this app a spin if you are looking for a product return solution! It works great out of the box and has many integrations to choose from. We asked them to add an integration they didn't have listed and their team and ours were able to create a new one very quickly and it works amazingly well. Their support team is probably their best kept secret. Any question or problem I had, they were more than willing to help me out and stay on top them. Their support team is probably the best team I have ever worked with by far, y'all rock! 5/5 app and team! =)
Dec. 19, 2024
Been using the app for 6 months, and processed thousands of returns. Great service and speed with questions and always happy to help :)
Dec. 19, 2024
good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints.
Dec. 18, 2024
Awesome customer service. Very quick answer even at 1AM. Very satisfied up to now with the app
Dec. 17, 2024
Return Prime provides excellent service. They respond quickly, offer helpful solutions and work with you to resolve any issues. Very reliable and great customer support!
Dec. 13, 2024
The customer support team at Returns Prime is exceptional! They are prompt, helpful, and ensure all queries are resolved efficiently
Dec. 12, 2024
Chatting with WONDER was so easy and quick. She has a lot of patience and always willing to help with a smile. Thank you so much for assisting me every time I need help.
Dec. 12, 2024
I recently migrated from WooCommerce to Shopify and have been searching for a return exchange portal that suits my businesses' returns policy. My key priority was to have it as flexible as possible for my customers to ensure that they have a smooth shopping experience (especially being able to exchange for OTHER products not just variants). I tested about 20 other apps via the Shopify App Store and all were either really limited in features or did not have the right support. I'm really happy to have come across Return Prime as their customer service is also top-notch. The reply to all my queries instantly and I know my customers will appreciate this portal. There are so many features you can customise on this to suit your store! Highly recommend to any ecommerce store who wants to give their customers choice in order to minimise refunds to original payment method.
Dec. 11, 2024
Jusqu'à présent, je suis plutôt satisfaite. Le service client est très réactif et offre une aide complète et personnalisée à chacune de mes demandes. Equipe très serviable. L'interface est agréable, et le rendu sur mon site est à la hauteur de mes attentes. À voir par la suite, au fil de son utilisation.