Return Prime:Return & Exchange
All reviews
Great app to manage returns & exchanges.
Do not trust this app if you expect any level of customer service. I was managing the St. Clair website and reached out to their support team regarding our configuration. Zero response. Having an app team ghost you during a live project is a massive risk for any e-commerce business. Their lack of professionalism forced us to switch to a competitor. Truly disappointing experience.
We're truly sorry for the delay in responding. This fell short of the standard we hold ourselves to, and we understand how frustrating that is. We've since resolved the issue, and if there's anything else you need, our 24/7 chat team is here for you anytime. We'd love the opportunity to make this right.
i got the solution not exact but helpful.
Thank you for the good support.
The App is very good and saves us time. customer support also is very cooperative and helps us a lot to indentify and get the onboarding call done. highly recommend it.
The staff is incredibly knowledgeable, they were able to help me and guide me through all of my questions . 10 out of 10.
Return Prime exceeded my expectations. The entire experience was seamless from product quality. Everything felt premium, well thought-out, and customer-focused. It’s rare to find a brand that balances efficiency with such attention to detail. Highly recommend for anyone looking for reliability with a touch of excellence.
it was great experence using this app help a lot with the store. and onboarding team is very skilled help me with proper guidence
VERY USEFUL FOR E-COMMERCE. ONBOARDING IS QUICK AND EASY
Great Experience, Gokwik integrations and features like Return Prime, checkout, and engage all are great for a D2C brand.
Customer support is actively working
I am using return prime to automate all the things and return prime's onbording process is very fast and help us with the return and exchange things.
The team at Return Prime are very helpful and responsive. They answered all of my queries and spent time taking me through each stage of the process so i could fully understand how the app could work for my business. Special thanks to Hyelladi who really was so patient and helpful, I really appreciate all your help and advice Hyelladi!
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