Return Prime:Return & Exchange
All reviews
Good Support. Some features need to be added, Like email notification for the admin for any return/exchange.
Really happy with the support and guidance provided by the team. They helped us set up the return and exchange workflow smoothly and were very responsive during the entire process.
DONT USE THIS APP, ITS SCAM and aLEAST SUPPORTING CUSTOMER SUPPORT! I do not have any active subscription, and I already cancelled the service and deleted the app completely. Despite this, I am still being charged, which is unacceptable. We already contacted THE support team but the response was extremely unhelpful. there are alot of better options available and most important thing is to have good support which is missing with this App.
it was very helpful and Hyelladi helped in resolving my query
This has been the best platform for managing all the returns and exchanges very smoothly. thank you for the wonderful support
Easy way to handle returns and exchange.
Priyanka Adhikari created and resolved our full cycle return and exchange operation. She walked us through each step clearly, flagged a potential problem we hadn't noticed, and made sure everything was working before launching our store. Exactly what professional and top tier support looks like. Thank you again Priyanka
Great app to manage returns & exchanges.
Do not trust this app if you expect any level of customer service. I was managing the St. Clair website and reached out to their support team regarding our configuration. Zero response. Having an app team ghost you during a live project is a massive risk for any e-commerce business. Their lack of professionalism forced us to switch to a competitor. Truly disappointing experience.
We're truly sorry for the delay in responding. This fell short of the standard we hold ourselves to, and we understand how frustrating that is. We've since resolved the issue, and if there's anything else you need, our 24/7 chat team is here for you anytime. We'd love the opportunity to make this right.
i got the solution not exact but helpful.
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