Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#263
Shopify

All reviews

5 / 5 Share
May 19, 2026

Great app to manage returns & exchanges.

Store Using app Total reviews Average rating
Titli India 10 days 1 5.0
4 / 5 Share
May 18, 2026

Store Using app Total reviews Average rating
The Svaya Almost 3 years 4 4.8
1 / 5 Share
May 18, 2026

Do not trust this app if you expect any level of customer service. I was managing the St. Clair website and reached out to their support team regarding our configuration. Zero response. Having an app team ghost you during a live project is a massive risk for any e-commerce business. Their lack of professionalism forced us to switch to a competitor. Truly disappointing experience.

Store Using app Total reviews Average rating
ST. CLAIR About 2 months 1 1.0
Developer Reply

We're truly sorry for the delay in responding. This fell short of the standard we hold ourselves to, and we understand how frustrating that is. We've since resolved the issue, and if there's anything else you need, our 24/7 chat team is here for you anytime. We'd love the opportunity to make this right.

4 / 5 Share
May 16, 2026

i got the solution not exact but helpful.

Store Using app Total reviews Average rating
Devaya 4 months 2 4.5
5 / 5 Share
May 16, 2026

Thank you for the good support.

Store Using app Total reviews Average rating
NORI About 1 month 3 5.0
4 / 5 Share
May 14, 2026

Store Using app Total reviews Average rating
Almost Gods 6 months 4 4.8
5 / 5 Share
May 9, 2026

The Live Chat is helpful! :)

Store Using app Total reviews Average rating
Brune Over 1 year 4 5.0
5 / 5 Share
May 8, 2026

Great app. Recommended.

Store Using app Total reviews Average rating
Gatim Fashions 2 days 1 5.0
5 / 5 Share
May 8, 2026

The App is very good and saves us time. customer support also is very cooperative and helps us a lot to indentify and get the onboarding call done. highly recommend it.

Store Using app Total reviews Average rating
Watermelon Sugar 1 day 2 5.0
5 / 5 Share
May 3, 2026

The staff is incredibly knowledgeable, they were able to help me and guide me through all of my questions . 10 out of 10.

Store Using app Total reviews Average rating
Stud leveler About 2 years 1 5.0
5 / 5 Share
May 1, 2026

Return Prime exceeded my expectations. The entire experience was seamless from product quality. Everything felt premium, well thought-out, and customer-focused. It’s rare to find a brand that balances efficiency with such attention to detail. Highly recommend for anyone looking for reliability with a touch of excellence.

Store Using app Total reviews Average rating
OUTERWORLD 1 day 5 5.0
5 / 5 Share
April 29, 2026

it was great experence using this app help a lot with the store. and onboarding team is very skilled help me with proper guidence

Store Using app Total reviews Average rating
Voguish 2 days 3 5.0
5 / 5 Share
April 29, 2026

VERY USEFUL FOR E-COMMERCE. ONBOARDING IS QUICK AND EASY

Store Using app Total reviews Average rating
Pro Ase Sports 1 day 2 5.0
5 / 5 Share
April 29, 2026

Store Using app Total reviews Average rating
Bloome About 2 months 15 4.9
5 / 5 Share
April 27, 2026

Store Using app Total reviews Average rating
PRDGY About 1 year 4 4.8
5 / 5 Share
April 27, 2026

Great Experience, Gokwik integrations and features like Return Prime, checkout, and engage all are great for a D2C brand.

Store Using app Total reviews Average rating
Whatznext? 8 days 1 5.0
4 / 5 Share
April 27, 2026

Customer support is actively working

Store Using app Total reviews Average rating
Zaecy 5 days 1 4.0
4 / 5 Share
April 24, 2026

Good experience.

Store Using app Total reviews Average rating
Art Therapy 1 day 2 4.0
5 / 5 Share
April 23, 2026

I am using return prime to automate all the things and return prime's onbording process is very fast and help us with the return and exchange things.

Store Using app Total reviews Average rating
13THIRTY 2 months 1 5.0
5 / 5 Share
April 22, 2026

The team at Return Prime are very helpful and responsive. They answered all of my queries and spent time taking me through each stage of the process so i could fully understand how the app could work for my business. Special thanks to Hyelladi who really was so patient and helpful, I really appreciate all your help and advice Hyelladi!

Store Using app Total reviews Average rating
Little Cotton Clothes 5 months 7 5.0
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