Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#125
Shopify

All reviews

5 / 5 Share
May 24, 2023

Return Prime is such an easy to use app. Customer service is very good and they support always. Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. I highly recommend to anyone looking for simple to use return system!

Store Using app Total reviews Average rating
Aaheli 9 months 1 5.0
5 / 5 Share
May 23, 2023

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

Store Using app Total reviews Average rating
spare-place About 1 month 4 5.0
5 / 5 Share
May 23, 2023

Good customer service! The support team help us set the app perfectly! And let us know how to use the APP will be more suitable for our store

Store Using app Total reviews Average rating
DovEggs-Seattle About 12 hours 8 5.0
5 / 5 Share
June 5, 2026

Helpful service! Quick to help and one on one click by click service! Love it!

Store Using app Total reviews Average rating
HyperNatural Over 3 years 1 5.0
5 / 5 Share
May 18, 2023

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

Store Using app Total reviews Average rating
PROCLAIM About 1 hour 9 2.9
5 / 5 Share
May 18, 2023

If I could 50 stars, I would. Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.

Store Using app Total reviews Average rating
Peach 18 minutes 7 4.4
5 / 5 Share
Dec. 1, 2023

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

Store Using app Total reviews Average rating
ClaimedbyGodDesigns 7 months 14 5.0
5 / 5 Share
May 11, 2023

Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it

Store Using app Total reviews Average rating
MsLila 3 months 3 5.0
5 / 5 Share
May 10, 2023

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Store Using app Total reviews Average rating
Hemp Gallery Australia Pty Ltd About 3 hours 6 5.0
5 / 5 Share
May 8, 2023

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction. Thank you so much.

Store Using app Total reviews Average rating
Aayiliyaa About 2 hours 3 5.0
5 / 5 Share
May 8, 2023

best app alos integrates with indian lostics provider as well everything is good also the developer is supportive

Store Using app Total reviews Average rating
InArt-Studio 8 months 9 5.0
5 / 5 Share
May 5, 2023

Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.

Store Using app Total reviews Average rating
One Friday World Over 1 year 1 5.0
5 / 5 Share
May 1, 2023

Very good app. The app is very easy to use. I have not had any issue to implement and start using it. The customer service is also great and efficient. We recommend it.

Store Using app Total reviews Average rating
Seola Jewelry About 1 month 1 5.0
5 / 5 Share
April 28, 2023

They make automating refunds/ returns/ exchanges so easy and have excelelent customer service put in place!

Store Using app Total reviews Average rating
Saachistyle.com About 2 hours 5 5.0
5 / 5 Share
April 28, 2023

Quick Explanation, Great Help. Very impressive app with many features that anyone dreams of. Highly recommend it.

Store Using app Total reviews Average rating
5 / 5 Share
April 27, 2023

Amazing app, the support was really quick with my request. This will definitely improve our customers return/exchange journey. Kudos to the wonder team!

Store Using app Total reviews Average rating
Venetia Jewels About 11 hours 11 5.0
5 / 5 Share
April 25, 2023

Return Prime is a game-changer for our Shopify store. It has simplified the process of processing returns & exchanges, allowing us to serve our customers better while saving time and money. The features are comprehensive, the interface is intuitive and the customer service team is top-notch. We highly recommend Return Prime to anyone who needs a hassle-free solution for their return & exchange management needs!

Store Using app Total reviews Average rating
SASSAFRAS 11 months 2 5.0
5 / 5 Share
April 20, 2023

Quick and fast integration. Makes the entire process of returns and exchanges very convienient. Special thanks to the team for their Start up program.

Store Using app Total reviews Average rating
Andune 2 days 2 5.0
5 / 5 Share
April 19, 2023

Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend

Store Using app Total reviews Average rating
Wildhunter.ie 3 months 10 4.9
5 / 5 Share
April 19, 2023

Awesome support team the process of setting up was very quick so go for Return Prime if you are looking for a return or an exchange app for Shopify.

Store Using app Total reviews Average rating
Double Two 1 day 1 5.0
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