All reviews

Rating Breakdown

  • 5
    97% (654 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 96% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

This is one of the best app available on Shopify market for all D2C brands. Simple UI, easy exchange and return process. No tech knowledge required, just plug in and start using it. One click reverse pickup, another click create an exchange, simple and effective. We are using this from last 90 days and the experience is WAOO. A must have app for all D2C brands.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Great app , even greater support team! The team goes out of their way each time to help and solve any issue that might come. Thank you!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Wonder Woman customer service is great! Helped us through all of our return testing. So far so good :)

Store

metpure

Using app

6 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 12, 2022

Great app and very helpful support ... and quick to respond. Easy to use on our end as well as for customers. Highly recommend.

Using app

3 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used this app to manage returns and exchanges, And it is amazing, a perfect fit for any shopify store I think, Must have for online stores. Amazing support as well

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 9, 2022

Great app and great support. Wonder made my day! You just scaled my business. Thank you very much! Cheers

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

One of the best Apps to take care of the biggest hassle of any E-commerce store is the exchange and return. As a client, we need easy UI, great support, and partnership with big merchants...all offered by return prime. Thanks for taking care of the biggest pain point in a simple and effective way.

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 1, 2022

Super easy to install! I had a few questions and the live chat was very helpful so set up everything. It took me 10 mins :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

App eccezionale, integrata perfettamente con Shopify. Anche free ha tutte le funzioni necessarie per gestire i resi al meglio. Ha anche tutte le notifiche automatiche relative alle varie casistiche e tutti i messaggi sono personalizzabili in italiano. Direi perfetta!

Using app

About 23 hours

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

After going through 3-4 return apps searching for one that best fits our needs I decided to give this one a try. Return Prime is the absolute best. I am the furthest from tech savvy and it was an easy install. Everything was up and running quickly. I ran into a few minor issues because I neglected to complete a few tasks on the back end. I contacted the support via chat and my issues were resolved within minutes. As a business owner time is so Important. I feel like my time was valued and a resolve was important to the tech. Thank you for going above and beyond, "Wonder"

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!

Using app

About 17 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!

Store

QUINN

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 14, 2023

Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Very impressed with this app. Looking forward to seeing it operate in my store. Seamless integration.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2022

An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!

Store

4-rth

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2022

We use Return Prime to streamline the return process. It is crucial for the customer to have a smooth user friendly experience. Shubham Maheshwari, from Return Prime, patiently answered all my question and resolved all my concerns. Thank you!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2022

Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend

Store

MAAREE

Using app

10 days

Total reviews

13

Average rating

5.0