Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#85
All reviews
Rating Breakdown
May 24, 2022
This has been a great app, I wish we would have started using it earlier! Customer service has been very helpful with any questions I've had.
Jan. 23, 2023
Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.
May 16, 2022
Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!
May 16, 2022
very great and the customer service is very thoughtful and nice, glad i get the application and for my store
May 16, 2022
I just recently installed this app so I am still trying it out but so far it's pretty good. The app itself looks good not only to use but when it's integrated into your site. There are some small things where you may need to reach out to support for help on (for instance I was having trouble putting a link in for my refund policy) but their support responds quickly when online and the customer support is friendly and willing to help. I will update my review after I try it for a bit longer.
May 13, 2022
i had some issue to install this app on my store. then i opted for live chat with Marie-Claire. she was very helpful and answered all my questions concerning my store. I believe she had my interest at heart and found the best things possible for my store and fixed all the issue on immediate effect. she excel at serving the clients. Great job and thanks a lot for helping me out.
May 5, 2022
I like this app because it integrates a return section that my customers can easily have access to. The customer service is amazing as well. When I have a question, they are always available and efficient!
May 5, 2022
Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.
May 5, 2022
Thank you Shubham for helping me set up this app in my customer profiles! I love how detailed and customizable everything is and am excited to finally streamline returns/exchanges for my shop!
May 5, 2022
This app is very current and easy to use. The customer service was excellent and prompt! The app is far less expensive then the competitors app. Highly recommend this app.
May 3, 2022
I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.
April 20, 2022
Si occupa di tutto quello che serve per gestire resi e cambi di merce. Interfaccia intuitiva e supporto rapido ed efficiente. Consigliato
June 7, 2023
Excellent customer services! Always available to help. I strongly recommend it. They guide me through the set up and made it very easy for me. I had to contact them again and their customer service is amazing, very responsive! I love this app
April 19, 2022
Great application. Help a lot for the automatisation return. Easy to speak with them for amelioration or correction.
April 18, 2022
L'application est super simple d'utilisation et le support est vraiment à l'écoute . De plus grace à cette application les retours seront beaucoup plus simple à faire pour les clients.
April 13, 2022
Amazing App and Incredible Customer Service! Wonder made it such a breeze to install the app and get it all going!
April 8, 2022
The app is fantastic. Very flexible in configuration, convenient for the Customers (exchanges and returns, many refund options) and the support is absolutely priceless - they helped me with all the issues. Thank you so much Wonder!! :)
April 6, 2022
In building my store, I have added this app. It looks promising in helping solving issues with returns among many other actions. I will update later on the app and how it functions. Wonder, the wonderful agent, set it up for me super fast. It will take me a minute to understand all that this app can and will do. This to me seems to be a must have app. I will give an informed updated review at a later time.
April 5, 2022
Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!
April 5, 2022
Everything seems to be working well. It was a little complicated getting started but Wonder Woman helped me through chat window.