Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
775
Reviews
Chart
#298
Shopify

All reviews

5 / 5 Share
April 14, 2023

Amazing app and support. They guide us to install correctly everything. We love it and definitely you have to add this app into your store

Store Using app Total reviews Average rating
DSdancestore About 21 hours 3 5.0
5 / 5 Share
April 24, 2023

My representative Shubham was AWESOME! He went above and beyond what was asked of him regarding the app. He also assisted me with creating order exchanges and explained the automatic inventory stock.

Store Using app Total reviews Average rating
5 / 5 Share
April 4, 2023

Return Prime has made handling returns, exchanges, and refunds incredibly easy. The platform's seamless integration with my shipping providers which simplifies the process while offering in-store returns and store credit refunds. The migration from my previous app was hassle-free, and the customer support has been outstanding. Overall, Return Prime is a fantastic solution for any e-commerce business looking to improve its returns management.

Store Using app Total reviews Average rating
5 / 5 Share
March 30, 2023

EASY TO REACH A REP & SHE WAS SUPER ATTENTIVE TO ALL MY REQUESTS/ NEEDS. HER NAME WAS WONDER WOMAN...

Store Using app Total reviews Average rating
MooMoos CLOSET 2 days 1 5.0
5 / 5 Share
March 29, 2023

Getting the app set up took some time (an hour or so, as expected), but once ready the app would not automatically enable. I got on with live chat, and they were helping within minutes. Support was friendly and quick.

Store Using app Total reviews Average rating
Kincaid's Is Music 2 months 3 4.7
5 / 5 Share
March 29, 2023

Amazing customer service experience. The person who helped me went above and beyond. They help out with any issues you need fast.

Store Using app Total reviews Average rating
Amor y Sol 1 day 1 5.0
5 / 5 Share
March 25, 2023

I haven't used the app yet. I just added the app to my store and I needed assistance setting it up. The representative went through the provisions and set everything up for me. I look forward to using it. Thank you so much!

Store Using app Total reviews Average rating
Lark McCall About 2 hours 1 5.0
4 / 5 Share
March 25, 2023

I have only just installed the app but the customer service has been excellent so far. I look forward to seeing how it works with my returns/exchanges and maybe I'll be able to come back and upgrade it to 5*

Store Using app Total reviews Average rating
Studio Dance Wear About 2 hours 5 4.6
5 / 5 Share
March 16, 2023

I would recommend this application to anyone who need a flow that works very smooth...the support for this application is also amazing if you ever need any help..

Store Using app Total reviews Average rating
Outrank 3 months 5 5.0
5 / 5 Share
March 16, 2023

Very useful app for sorting returns & support is extremely helpful and fast to reply to any queries.

Store Using app Total reviews Average rating
BOHOMOON 5 months 10 5.0
5 / 5 Share
March 13, 2023

Amazing app and support is very helpful, they were very quick to respond and all questions were answered and all issues were resolved within few minutes. I was having hard time to find an app that can help me to manage returns and exchanges, I am very happy that I found this, it is working well for me. I highly recommend this app.

Store Using app Total reviews Average rating
Kotyss 1 day 7 5.0
5 / 5 Share
July 23, 2024

Could not help enough, very swift and to the point.

Store Using app Total reviews Average rating
Joshua Ellis Over 1 year 1 5.0
5 / 5 Share
March 9, 2023

customer support team was amazing and quick in applying the plugin. it seamless experience with support team.

Store Using app Total reviews Average rating
Kami Kubi 27 days 3 5.0
5 / 5 Share
March 9, 2023

Customer support is the best. They've been very helpful and actually very fast in finding a solution to our concerns/requests, they are very responsive considering our time zones. Highly recommended app! Straight forward and gets the job done!

Store Using app Total reviews Average rating
Fine Lines Lingerie 9 days 1 5.0
5 / 5 Share
March 4, 2023

We've only begun to use this app, but I don't think I've ever had a more helpful customer service experience. The live chat was amazing and thorough and even had me laughing at times. So incredibly helpful.

Store Using app Total reviews Average rating
Hi-Voltage Records 6 months 5 4.4
5 / 5 Share
March 3, 2023

Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.

Store Using app Total reviews Average rating
Augusto About 2 hours 2 5.0
5 / 5 Share
March 2, 2023

Great customer support - the team is available for calls immediately even for first time brands and the installation process was a breeze. Helps make supply chain effective and easy

Store Using app Total reviews Average rating
Hoop 17 days 2 5.0
5 / 5 Share
March 2, 2023

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

Store Using app Total reviews Average rating
Wellbi 21 days 8 5.0
5 / 5 Share
Sept. 20, 2023

I can say support is really awesome..and they are building even if features are not available.Once again really appreciate your team work

Store Using app Total reviews Average rating
Estilocus Over 1 year 4 5.0
5 / 5 Share
Feb. 24, 2023

This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.

Store Using app Total reviews Average rating
Chowkhat Handicraft About 23 hours 1 5.0
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