Return Prime:Return & Exchange

We've been using Return Prime for 1 year, and I highly recommend it to help your e-commerce work process and address return, exchange, and refund concerns. excellent and unmatched experience with return prime's live chat service, which is really supportive and passionate. Thank you :)

Great customer support - the team is available for calls immediately even for first time brands and the installation process was a breeze. Helps make supply chain effective and easy

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

I can say support is really awesome..and they are building even if features are not available.Once again really appreciate your team work

This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.

One of the best apps available for Return & Exchange management on Shopify. I have been using the app since 3-4 months now and it works seamlessly. Their main USP is to push for exchanges as against just accepting Returns. Support team is quite open to feedbacks and improvements. Also the team is very highly equipped to understand the nuances and figure out a solution. Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.

I just added this to my store. I wanted to start off with the free plan with 5 requests a month. I was setting up everything and noticed I have to pay $19.99 a month to be able to let my customers exchange for other products. That seems a little pointless to me and does not make any sense. If you are going to allow up to 5 requests (exchanges and returns) for a free plan, shouldn't that include any EXCHANGE? or at least offer a free trial? I will be switching to another app unfortunately.

The app is a very helpful app and very convenient to use. A great app with excellent features and even better customer support. For a small business, this app has the best combination of price, support and features and can scale with your business.

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Great app for returns and exchanges Also, team was very supportive. Resolved all the problems and confusion just in hours. Thanks Shubham and Team Kuddos!!

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Easy set up, helpful customer service and a wonderful app! Surely recommend this for all businesses who are thinking of offering returns

Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed

An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience.

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime !

just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。 サポートの対応も迅速かつ丁寧で、安心して利用できます。 英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.