Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
5.0
feedback
712
chart
#85
All reviews
Rating Breakdown
Sept. 1, 2022
Super easy to install! I had a few questions and the live chat was very helpful so set up everything. It took me 10 mins :)
Aug. 26, 2022
A quality application, a quality teams. I installed the application a few days ago, everything is perfect. Easy to use and configure.
Aug. 26, 2022
App eccezionale, integrata perfettamente con Shopify. Anche free ha tutte le funzioni necessarie per gestire i resi al meglio. Ha anche tutte le notifiche automatiche relative alle varie casistiche e tutti i messaggi sono personalizzabili in italiano. Direi perfetta!
Aug. 15, 2022
Most useful Return app we have ever used. Highly recommended! It offers you a free plan over other apps, and customer support also cares about you. Thanks, guys.
Aug. 13, 2022
After going through 3-4 return apps searching for one that best fits our needs I decided to give this one a try. Return Prime is the absolute best. I am the furthest from tech savvy and it was an easy install. Everything was up and running quickly. I ran into a few minor issues because I neglected to complete a few tasks on the back end. I contacted the support via chat and my issues were resolved within minutes. As a business owner time is so Important. I feel like my time was valued and a resolve was important to the tech. Thank you for going above and beyond, "Wonder"
Aug. 10, 2022
This app gives return AND EXCHANGE functionality for a great price. Other apps make you pay $$$ for both those features. Also, the app works really well and the onboarding experience was absolutely fantastic. They inject humor into the process to actually make it fun and funny along the way. The customer service is wonderful. I was so happy to find this app!
Aug. 9, 2022
I cannot recommend Return Prime enough! I was struggling managing returns on my own and Return Prime is the perfect solution to my problems. Their team is super responsive and so helpful. They helped integrate Return Prime onto my storefront and were willing to hop on a call whenever I had questions. If you are looking to make your return process seamless and pain-free, this is the app for you!
Aug. 8, 2022
I havent used it yet but the developer contacted me and explained every detail via google meeting. And setted up the app for meş And it seems like it is great to lead refunds and to build trust among customers. Also all functions are opened to the users. The difference between pro and free plan is the numbers of customers’ refund issues per month. You can decide to the plan according to your needs.
Feb. 14, 2023
Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)
Sept. 19, 2022
I wish I could make 10 more reviews but i cant, Thank you Wonda your excellent I love Return Prime, Highly recommended. Listen Return Prime 5 MORE STARS ***** TO MAKE IT 10 STARS, Highly recommended and this isn't a joke, they have awesome features that makes sense and set you up for success. I had a rep just now his name is Shubham, he went above and beyond for me to ensure he teaches me how to use the app and even volunteered in editing my policy pages making sure everything made sense, I'll be upgrading to the paid plan soon to enabled some more features, what you guys are waiting on please reach out to return prime and let them walk you through the app. Shubham your a boss bro thanks alot, and please send me an email so i can get the email you left me I accidentally closed the meeting and lost the email but hope you can see this review
Aug. 3, 2022
Very impressed with this app. Looking forward to seeing it operate in my store. Seamless integration.
July 29, 2022
Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.
July 22, 2022
An amazing online chat rep worked with me to set everything up in mere minutes! Wow Wow!! Highly recommended!!
July 21, 2022
Love this so much. Using the free version for now and it has made my exchanges and returns so easy. The customer service is unmatched, they answer every question within minutes!
July 21, 2022
We use Return Prime to streamline the return process. It is crucial for the customer to have a smooth user friendly experience. Shubham Maheshwari, from Return Prime, patiently answered all my question and resolved all my concerns. Thank you!!
July 14, 2022
Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)
July 14, 2022
Good app. Simple to understand and support is second to none. We're a UK business with three warehouse locations. The app is 90% there to supporting all our needs, but the support has listened to all our feedback and are actioning everything we need to make this work smoothly for us. Would recommend
July 12, 2022
I just installed the app and customer support did an excellent job helping me get set up! My other app was having lots of configuration issues and this one so far seems to be working great!
July 11, 2022
customer service support was really fast and helpful! would highly recommend using this app. thank you!
July 7, 2022
Having the best time setting this app up! It was really important to me to pick a returns page that matched my business branding and this was it for me. I am a new user of this app but am a big fan already and super excited about it. As a new and small business we do not get a lot of return requests so having a company willing to allow us a free entry level returns option is huge. Scaling up the cost still looks fair as well. This app offers a one hundred percent functional returns page for your customer. Customer service is beyond patient and prompt when contacted. I am loving this app. You will too! Thank you!