Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#263
Shopify

All reviews

5 / 5 Share
June 27, 2025

Store Using app Total reviews Average rating
Pomfie 8 days 1 5.0
5 / 5 Share
June 26, 2025

Wonder was an amzing and incredible help - i could sit there firing questions all day and they would just fire back answers - great service. Thank you!

Store Using app Total reviews Average rating
Alkinaa About 1 hour 3 5.0
5 / 5 Share
June 25, 2025

Great app with all the necessary features for smooth operations. The support team is highly responsive and even helps with additional tasks and custom requirements.

Store Using app Total reviews Average rating
Tim Paris About 2 years 2 5.0
5 / 5 Share
June 25, 2025

Very good features, amazing support

Store Using app Total reviews Average rating
Dhruv Kapoor About 3 hours 5 5.0
5 / 5 Share
Feb. 11, 2026

Great experience. Surely recommend the tool. Thanks to the team.

Store Using app Total reviews Average rating
Plus Curvves About 1 year 2 1.0
5 / 5 Share
June 18, 2025

Installed this to help manage returns and made a slight error when I coded in some features. They were able to chat with me and fix things for the store. So far so good.

Store Using app Total reviews Average rating
colorpopclothing.com About 1 hour 2 5.0
5 / 5 Share
June 18, 2025

Marie-Claire was super helpful, I think she sat online with me the whole day answering all of my questions! Thank you for your help, for adjusting the color tab, sharing the link, answering all my repetitive questions, very patient, thoughtful, kind and most important funny with her GIF usage! Kudos!

Store Using app Total reviews Average rating
DizzyDuck Athleisure About 23 hours 2 5.0
5 / 5 Share
June 18, 2025

was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!

Store Using app Total reviews Average rating
AMARAA 13 days 3 5.0
5 / 5 Share
June 12, 2025

The customer support team responds quickly and they are very helpful!

Store Using app Total reviews Average rating
Ayma Active About 5 hours 9 5.0
5 / 5 Share
June 11, 2025

I had a great experience with the Return Prime app thanks to Wonder. She was incredibly helpful, responsive, and made the entire process smooth and hassle-free. She took care of everything I needed and exceeded my expectations. Truly appreciated her support — thank you, Wonder!

Store Using app Total reviews Average rating
Rudest 12 days 1 5.0
5 / 5 Share
June 9, 2025

very helpful app

Store Using app Total reviews Average rating
Sweet Dreams Almost 3 years 6 4.3
5 / 5 Share
June 7, 2025

Aa great app with everything we need to have a smooth return process on our store :)

Store Using app Total reviews Average rating
Meta Bamboo 3 days 10 5.0
5 / 5 Share
June 5, 2025

Store Using app Total reviews Average rating
Bonita 7 days 8 5.0
5 / 5 Share
June 4, 2025

So helpful! The best support service and very fast to respond

Store Using app Total reviews Average rating
Naked Sole 3 months 1 5.0
5 / 5 Share
May 28, 2025

Just started using this app today and needed help with a small detail. I contacted customer service in the chat and not only were they extremely helpful and got it done for me in a matter of minutes, but their sense of humor was top notch!

Store Using app Total reviews Average rating
Stash and Stone About 8 hours 1 5.0
4 / 5 Share
May 23, 2025

Store Using app Total reviews Average rating
Asēdos About 2 years 10 4.5
5 / 5 Share
May 21, 2025

We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!

Store Using app Total reviews Average rating
Village Maternity Over 3 years 2 5.0
5 / 5 Share
May 14, 2025

Store Using app Total reviews Average rating
Planet Paaduks About 3 years 4 5.0
5 / 5 Share
June 23, 2025

Priyanka was extremely brilliant and efficient in handling all requests promptly. She managed to solve all matters related to smooth integration, setup, and testing in every step of the way. Fully appreciate her responsiveness and this was key for us moving forward with our launch. Kudos to you !

Store Using app Total reviews Average rating
WAYVE 2 months 3 5.0
5 / 5 Share
May 6, 2025

We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!

Store Using app Total reviews Average rating
Hebba 5 months 1 5.0
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