Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
729
Reviews
Chart
#114
Shopify

All reviews

5 / 5 Share
March 25, 2025

awesome! Great staff and super helpful

Store Using app Total reviews Average rating
Haìress About 2 years 2 5.0
5 / 5 Share
March 20, 2025

I spoke with Wonder today for help setting up returns in my store. They were prompt, helpful and integrated the app with my shopify store in minutes! I'm not particularly tech savvy, so it was great to have someone there to help so quickly.

Store Using app Total reviews Average rating
Lickity Split 2 days 10 5.0
5 / 5 Share
March 19, 2025

Store Using app Total reviews Average rating
ministerwhite.com 7 months 2 4.5
5 / 5 Share
March 18, 2025

we recently installed this app and it made our business so better. The team is very responsive and replies very quickly.

Store Using app Total reviews Average rating
TOC (THE OUTFIT CO) 9 days 2 5.0
5 / 5 Share
March 13, 2025

the live chat is very quick to respond, hope the follow-up meets my needs.

Store Using app Total reviews Average rating
GL.iNet UK About 1 hour 2 5.0
5 / 5 Share
March 11, 2025

Store Using app Total reviews Average rating
LePetitSabotier 4 days 6 5.0
5 / 5 Share
March 11, 2025

Amazing support provided by hyelladi pindar to set up my returns store absolutely easy and fabulous support provided by him highly reccomend his work.

Store Using app Total reviews Average rating
BONYHUB 4 days 15 4.7
5 / 5 Share
March 7, 2025

Just a perfect app I have ever gone through. It does what it means.

Store Using app Total reviews Average rating
FEIER 2 days 5 5.0
5 / 5 Share
March 7, 2025

wonder was so so helpful with the set up, 5 stars from me. still haven't tried the service so will see how it goes

Store Using app Total reviews Average rating
Luana the Label 3 days 1 5.0
5 / 5 Share
March 5, 2025

Thanku

Store Using app Total reviews Average rating
CASEGEAR Over 1 year 4 5.0
5 / 5 Share
March 4, 2025

they do a great job. Quick responses! highly recommend.

Store Using app Total reviews Average rating
Wolfs Collections About 1 month 3 5.0
5 / 5 Share
March 4, 2025

Returns prime customer service are an amazing team, we have never had to wait more than a few minutes for a response and they are always happy to help and get things changed super quick

Store Using app Total reviews Average rating
Happy Hearts The Label 3 months 2 5.0
5 / 5 Share
Feb. 27, 2025

The customer service is so helpful and the settings are very clear. Great to use this App.

Store Using app Total reviews Average rating
EllieSelected 31 minutes 1 5.0
5 / 5 Share
Feb. 25, 2025

super réactif! service client très efficace qui répond en quelques minutes.

Store Using app Total reviews Average rating
UJO Almost 2 years 5 5.0
5 / 5 Share
Feb. 22, 2025

Just installed but already seeing that it is a great app so far. Keep up the good work. One or two minor improvements I notice which I will give to the team for further improvement. The customer support is also good and helpful. Overall an all-round returns management system.

Store Using app Total reviews Average rating
House Of Aaradhi About 10 hours 4 5.0
5 / 5 Share
Feb. 21, 2025

Their Support and interface is very good. I was using another product and they have very poor support. Return Prime is doing real good work

Store Using app Total reviews Average rating
U&F 29 days 1 5.0
5 / 5 Share
Feb. 20, 2025

Outstanding support and features! I reviewed dozens of reverse logisitics providers and this one does it all and is the most flexible to business needs - more than even the premium services of Loop and Aftership. They've answered dozens of questions for me. Implemented changes for me. And given me recommendations to make the most of the platform. Could not be happier.

Store Using app Total reviews Average rating
Garden In Minutes® 8 days 6 5.0
5 / 5 Share
April 19, 2026

Very helpful and responsive support team that provides thorough assistance whenever needed.

Store Using app Total reviews Average rating
Arozen About 1 year 7 5.0
5 / 5 Share
June 5, 2026

10/10 recommend! The app has made managing returns and exchanges much easier for our team. It's simple to use, reliable, and has helped streamline the entire process. The support has been excellent as well. Mukund has been a fantastic KAM - always responsive, helpful, and quick to assist whenever we've faced any issues. Overall, a great experience.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 19, 2025

We have worked with a few Product Return applications and Return Prime absolutely has the best customer service and have actually done some custom mods while I wait. I recommend this app to anyone doing Returns or Exchanges

Store Using app Total reviews Average rating
MagnaFlow QA Almost 3 years 3 4.7
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