AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,330
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
14%
-
Less than a month
27%
-
Less than a year
26%
-
More than a year
26%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick resolution of issues. Many customers highlighted the helpfulness and patience of the support team members, such as Purnima, Karan, Moazzam, and others. Users appreciated the ease of use of the app, especially in managing returns and exchanges efficiently. The app's user-friendly interface and automation features were also commended for saving time and simplifying processes. Overall, the majority of reviewers found the app to be valuable and highly recommended it for its functionality and customer support.
Highlights
Review RSS Feed
All reviews
March 6, 2026
The setup process has been very straightforward thanks to the extremely helpful support from Dhanush. He took the time to explain everything in detail and answered all of my questions, ensuring the system was configured exactly the way I needed for my brand’s exchanges and returns. The app has been working great so far and has made the returns process much easier for both me and my customers. Would highly recommend.
Feb. 27, 2026
Purnima was very very helpful, sorted my problem out in 5 minutes! Very grateful for this support and help!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more