AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,335
chart
#113
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
6%
-
Less than a month
19%
-
Less than a year
48%
-
More than a year
23%
Reviews Summary
AfterShip for Shopify receives overwhelmingly positive reviews from users, with many praising its top-notch features that make order tracking easy and efficient. Customers highlight the exceptional customer service provided by the team, with mentions of quick issue resolution and helpful support representatives like Aditya, Neha, and Harvinder. The app is commended for its flexibility, budget-friendly pricing, and live support. However, there are a few negative reviews mentioning challenges with specific features like the exchange for other items functionality and some difficulties in setup and navigation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 28, 2024
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
June 25, 2024
Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!
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