AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.6
feedback
1,224
chart
#1,783
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
14%
-
Less than a month
27%
-
Less than a year
26%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users highlighted the quick and helpful assistance they received, especially from individuals like Moazzam, Karan, and Aditya. Customers appreciated the ease of setting up the app and the streamlined return process it offers. The automated features were also mentioned as a time-saver, making returns more efficient for both the merchants and customers. However, there were a few negative reviews that mentioned issues with customer support responsiveness and concerns about pricing and functionality.
Highlights
Review RSS Feed
All reviews
Dec. 30, 2025
Great support and communication! Purnima was able to quickly help us resolve our concern and provided us all the necessary information. Highly recommended!
Dec. 17, 2025
Abhishek D was super helpful, communicative and quick to help. Much appreciated! Thank you for the automated return label help.
Dec. 15, 2025
Dec. 13, 2025
Karan Singh Majila was amazing in support setting up and navigating the system for us as a new team - thank you to Arun too ! amazing personal service - all round with real people and no Bots!! keep it up at this level aftership
Dec. 11, 2025
Extrem schnelle Hilfe bei Problemen, bisher wirklich gute Erfahrungen gemacht.
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