AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,426
chart
#1,009
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
46%
-
More than a year
28%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of setup, helpful customer support, and time-saving features for managing returns. Many users specifically mentioned the excellent assistance they received from customer service representatives like Moazzam, Aditya, Neha, and others. The app was described as user-friendly, efficient, and effective in streamlining the return process. However, there were a few negative reviews that highlighted issues with customer support responsiveness and billing complications, which led to dissatisfaction among some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 14, 2025
Setup was pretty complex but support helped us out all the way through. After 2 weeks of tweaking, we are happy with the finished product.
March 12, 2025
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