AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,509
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
14%
-
Less than a month
27%
-
Less than a year
26%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted specific support agents like Karan, Moazzam, and Chaitali for their patience, knowledge, and efficiency in resolving issues. Customers appreciated the personalized assistance, clear explanations, and quick responses they received. The app itself was also commended for its streamlined return process, automation features, and user-friendly interface, making it a valuable tool for managing returns efficiently. However, there were a few negative reviews mentioning issues with pricing, lack of responsiveness, and difficulties in integration with Shopify.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
So far, the app is working really well. There was a lot of features to setup, but everything was well documented. Support service is also really quick and helpful!
Feb. 12, 2026
Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!
Feb. 12, 2026
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more