AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,384
chart
#917
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2017
Awful app. Cannot customize the email. So it says from AFTERSHIP and not our company name. Support takes way to long to answer and they don't have phone support. Do not recommend.
June 8, 2017
I really love the idea of this app - it looks great and is very easy to use but its missing the ability to generate returns labels which makes it a very manual process and so defeats the point of an automated returns system. I appreciate the app is not that old so will watch any app improvements with interest.
June 7, 2017
Easy to use. Hope it works! Layout is great and can work with most couriers.
Sept. 18, 2017
Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.
May 4, 2018
I lovED this app! Note the PAST tense. I get that you have to charge for your service BUT I am a very small business who has little to no returns and the new update with price charges is not a fit at all for me. Disappointed as this was a great help to me. Original Reveiw ->This app ROCKS! Super easy to set up, looks amazingly professional, and it is free! Super impressed and thank you for building such a great app for free for us small up-starter businesses! I love it and highly recommend it!
June 1, 2017
Very grateful for this app. My returns policy and features are very clean. They have integrated well with my shop. basstrapp.com
Feb. 16, 2023
Ayumi was helpful in resolving an issue I was having. It was not able to be done immediately, so they elevated the issue to the right people to get it fixed.
May 18, 2017
Makes returning items so much easier for my customers and me. Very happy and would recommend to other shops if you're looking for an easy solution.
May 16, 2017
Super excited for the feature offered and best part it's free and was very easy to setup custom domain with cname! Highly Recomended and this will be a great addition to my store :) Best wishes, DAVIT GRIGORYAN Founder, BAYSUPERSTORE p: 9044035449 a: PO Box 350542, Jacksonville, Florida 32235 s: baysuperstore.com e: [email protected]