All reviews

Rating Breakdown

  • 5
    80% (1,898 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

May 15, 2017

Very useful and friendly app.. keep it up !

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 12, 2017

Amazingly easy to incorporate . Effective way to handle returns and gives the customers a professional looking gateway to interact during the return process.

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 11, 2017

Love you guys for creating this amazing app i recommend this to everyone who need a return center the right way.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2017

Really wonderful Ap! Have been waiting for something like this to come out for over 6months! Automated email copy is perfect too. Life saver!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2017

Helpful for us. No hassle in setting up.

Using app

7 months

Total reviews

1

Average rating

5.0

3 / 5 Share

May 3, 2017

Great app but What about exchanges ? As a small business we shouldn't be focused on returning money back but instead finding the correct item for that customer. Please add an exchange feature and ill pay 9.99 a month haha

Using app

2 months

Total reviews

16

Average rating

4.4

5 / 5 Share

April 28, 2017

Easy setup, seamless integration. A quality build that will (hopefully) never need to be used, but provides customers quick access in the event of any problems occurring. 5 Stars!!

Using app

8 months

Total reviews

10

Average rating

4.9

5 / 5 Share

April 26, 2017

Thanks so much for such an AWESOME App!! Works well with my store and makes it so much easier to deal with returns and it looks very professional. Keep up the great App services April

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2017

Love this, nice app. Clean looking interface too.

Using app

About 2 months

Total reviews

21

Average rating

4.8

4 / 5 Share

April 19, 2017

Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

April 18, 2017

so far very good for what it does

Using app

6 months

Total reviews

1

Average rating

4.0

1 / 5 Share

May 8, 2018

There is a notice at the top of their site that states you must switch to the new version before 5/31 and they cut off my service prior to that with no notice at all. Original Review: Would be a great app if you could customize the online return form a little more, as well as customize the verbiage in the return notifications sent to your customers.

Using app

About 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

April 12, 2017

As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!

Using app

6 days

Total reviews

29

Average rating

5.0

4 / 5 Share

April 12, 2017

Wonderful tool to work with, very easy to install and navigate. Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it. Highly recommended!

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 11, 2017

Love this returns center app. It's easy to use and help me keep track of returned items.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2017

Good APP! Does the job we needed!

Using app

7 months

Total reviews

9

Average rating

5.0

4 / 5 Share

April 6, 2017

Great considering how new this is. Seems to work reasonably well. Fre suggestions to the developer team: - we need more branding options - it would be great to be able to modify and localize everything - it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.

Store

Llb Uk

Using app

Almost 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

April 3, 2017

Awesome Plugin indeed for hassle free returns requests.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2017

Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.

Using app

3 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 19, 2021

Customer service was great! Glad that the app is adding new features to the platform. Return Center has been very useful and easy to use in resolving customer service issues.

Using app

Over 3 years

Total reviews

2

Average rating

5.0