AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,384
chart
#917
All reviews
Rating Breakdown
May 12, 2017
Amazingly easy to incorporate . Effective way to handle returns and gives the customers a professional looking gateway to interact during the return process.
May 11, 2017
Love you guys for creating this amazing app i recommend this to everyone who need a return center the right way.
May 10, 2017
Really wonderful Ap! Have been waiting for something like this to come out for over 6months! Automated email copy is perfect too. Life saver!
May 3, 2017
Great app but What about exchanges ? As a small business we shouldn't be focused on returning money back but instead finding the correct item for that customer. Please add an exchange feature and ill pay 9.99 a month haha
April 28, 2017
Easy setup, seamless integration. A quality build that will (hopefully) never need to be used, but provides customers quick access in the event of any problems occurring. 5 Stars!!
April 26, 2017
Thanks so much for such an AWESOME App!! Works well with my store and makes it so much easier to deal with returns and it looks very professional. Keep up the great App services April
April 19, 2017
Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.
May 8, 2018
There is a notice at the top of their site that states you must switch to the new version before 5/31 and they cut off my service prior to that with no notice at all. Original Review: Would be a great app if you could customize the online return form a little more, as well as customize the verbiage in the return notifications sent to your customers.
April 12, 2017
As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!
April 12, 2017
Wonderful tool to work with, very easy to install and navigate. Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it. Highly recommended!
April 11, 2017
Love this returns center app. It's easy to use and help me keep track of returned items.
April 6, 2017
Great considering how new this is. Seems to work reasonably well. Fre suggestions to the developer team: - we need more branding options - it would be great to be able to modify and localize everything - it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.
April 1, 2017
Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.