AfterShip Returns & Exchanges

Aug. 3, 2017

So far so good! It was super easy to set up and put a link directly on my website. I have no doubt that it will make my customer's life easier should they ever need to make a return. And best of all - its free!

Aug. 1, 2017

Very helpful app. Works seamlessly.

July 31, 2017

Makes returns super seamless and was incredibly easy to set up!

July 28, 2017

Great application, very nicely integrated with Shopify. Makes returns both for us and our customers frictionless and easy. Can use custom URL and images for seamless integration with our shop: jeepuniq.com - your source for Jeep Wrangler JK CB and HAM mounts and holders.

July 27, 2017

Simple, and working keep up the good work, Thanks,

July 24, 2017

Works great, streamlines our returns process and reduces staff time needed to process everything. Plus it keeps a better track of everything than we could without it! We've installed in on 3 different brands and would definitely use it again if we needed to!

July 21, 2017

Perfect App. Returns Center makes the life of every shop owner significantly easier. It saves you time and makes an online shop complete.

July 17, 2017

Returns Center by AfterShip is on our list of "must-have apps" whenever we launch a new store. Keeping our customers informed of their deliveries increases customer satisfaction and reduces customer service times. Therefore, it's easy to see why we love it so much!

July 16, 2017

Pure greatness. Made first return test in 10 minutes.

July 15, 2017

This is a great app! It is easy to use and works really well. I would definitely recommend it.

July 11, 2017

Absolutely love it! I am very happy with the app. It helps me organize my store's return process big time and I don't get questions from customers asking me how to return the product anymore, which saves me tons of time and energy. Everything is documented and professional. I indeed tailored it a bit according to my own store policy. It is just perfect.

April 20, 2018

I am changing my review as they took this app off Shopify, charge now $40 and do not communicate at all.. bye bye, easier to put a packing slip in the package and have them send it back by checking off the reason box. have to save money.

April 14, 2020

AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.

July 8, 2017

SO far so good. Thank you for making this great app

July 5, 2017

So far it is working great. Run into errors with adding text on common return questions section

June 27, 2017

Very easy to use and works great and saves us time with our customer support team!. JemJem.com

June 15, 2017

Great app, super easy to set up. The only wish I had is if it didn't auto generate its own RMA # and I could input my own to send to the customer.

April 28, 2018

UPDATED: Sorry guys, I totally understand charging for the service, but your price points are so far wrong it is not funny in the app ecosystem. Uninstalling. Running an apparel business, if I didn't have a rock solid returns system for wrong sizing I am not sure the business stays viable. AfterShip does the job better than the others I have tried. https://onlinecyclinggear.com

June 9, 2017

Awful app. Cannot customize the email. So it says from AFTERSHIP and not our company name. Support takes way to long to answer and they don't have phone support. Do not recommend.

Sept. 18, 2017

Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.