AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,380
chart
#1,092
All reviews
Rating Breakdown
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June 23, 2021
Excellent Customer Services - Yet to use App but customer services is instant and offered 14 days Trial
June 23, 2021
User friendly for both customers and customer service representatives. Resolve my service issues quickly.
June 23, 2021
Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.
June 22, 2021
This app is super helpful for any clothing business selling on shopify as it integrates seamlessly.
June 22, 2021
thank you for quick help & Abhishek was fast to give me input on my issues, thankk you team for great app !!
June 21, 2021
Really happy with this app and customer service! Ankush was great and quickly helped answer all the questions I had
June 21, 2021
Great app and super helpful! They are always willing to help and its a really good customer experience
June 20, 2021
Just installed the app and I immediately had a question. Priyanka helped me right away in the chat box. So far so good.:)
Thank you for your review. It is our constant endeavor to delight our users. Your feedback has been noted. We would ensure that you experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at: [email protected] Regards, Rupam Returns Center Team
June 20, 2021
We used this app to see if it could help simplify our returns management. The only regret we have, is we didn't download it sooner! Literally saves 100's of hours each month, pre-paid returns labels sent directly to the custom make this app an absolute must!
June 17, 2021
This app is unbelievably easy to get up and running. The help team send quick links & the site's UI is great. No problems to get it working and customised. I'm excited to see how it all works. Integrated with the Postmen app and am sure it's going to delight my customers.
June 16, 2021
I used this app to set up my returns through Shopify. The customer support rep was awesome and very knowledgeable!
June 15, 2021
Great functionalities out of the box, one of the basic apps for startup stores that you should add. It so easy to use it and start configuring.
June 15, 2021
Great app for Returns. Customer service is excellent. Especially Priyanka, who really helped me out. I didn't give 5 stars only because there is one feature I was really looking for. I wanted to be able to auto generate labels and although this app integrates with postmen to do this it doesn't work for me. I need to be able to create labels with extra services such as signature required and insurance which the auto generate labels does not allow. So I am left getting my labels somewhere else. If not for that one thing it would definitely be 5 out of 5 stars. Please integrate this!!!
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Returns Center
June 14, 2021
The app works great and simplifies things a lot. We'd like to see being able to customize texts displayed on the returns page. Not only the language but also what the text says in some cases.
June 14, 2021
The return app has been an amazing tool for our company. Previously, we had to manually do returns and send emails which was a time consuming process that made it harder on ourselves and customers alike. Now with the help of this app, everything is streamlined making us more efficient while providing better customer service!
June 13, 2021
This has been super helpful in organizing workflows for returns. Automated emails go out during every step of the return process to keep customers informed and relieve unnecessary steps. Highly recommend.
June 13, 2021
Really nice app to handle returns and the support team is fast and efficient! Even if it's pretty straight forward to set up , it's good to know that you can reach out for support and get your issue solved quickly
June 11, 2021
Was very helpful, took their time to help me with my needs/concerns, and it was a good experience highly recommend
June 9, 2021
I was having a difficult time with getting my app downloaded to my store and the support was so patient and helpful to me. Actually they ended up going in to fix it, but I'm grateful they relieved my fustration!