AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.6
feedback
1,227
chart
#1,595
All reviews
Review RSS Feed
July 5, 2017
So far it is working great. Run into errors with adding text on common return questions section
June 27, 2017
Very easy to use and works great and saves us time with our customer support team!. JemJem.com
June 15, 2017
Great app, super easy to set up. The only wish I had is if it didn't auto generate its own RMA # and I could input my own to send to the customer.
April 28, 2018
UPDATED: Sorry guys, I totally understand charging for the service, but your price points are so far wrong it is not funny in the app ecosystem. Uninstalling. Running an apparel business, if I didn't have a rock solid returns system for wrong sizing I am not sure the business stays viable. AfterShip does the job better than the others I have tried. https://onlinecyclinggear.com
June 9, 2017
Awful app. Cannot customize the email. So it says from AFTERSHIP and not our company name. Support takes way to long to answer and they don't have phone support. Do not recommend.
Sept. 18, 2017
Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.
May 16, 2017
Super excited for the feature offered and best part it's free and was very easy to setup custom domain with cname! Highly Recomended and this will be a great addition to my store :) Best wishes, DAVIT GRIGORYAN Founder, BAYSUPERSTORE p: 9044035449 a: PO Box 350542, Jacksonville, Florida 32235 s: baysuperstore.com e: [email protected]
May 12, 2017
Amazingly easy to incorporate . Effective way to handle returns and gives the customers a professional looking gateway to interact during the return process.
May 3, 2017
Great app but What about exchanges ? As a small business we shouldn't be focused on returning money back but instead finding the correct item for that customer. Please add an exchange feature and ill pay 9.99 a month haha
April 19, 2017
Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.
April 12, 2017
As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!
April 12, 2017
Wonderful tool to work with, very easy to install and navigate. Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it. Highly recommended!