AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,380
chart
#1,092
All reviews
Rating Breakdown
Review RSS Feed
July 5, 2021
The app is really great and the support is extremely helpful, they really spontaneous. Really happy with the app!
July 4, 2021
This is a great app and customer service is always fast and prompt to answer any questions or concerns.
July 4, 2021
I use this app to help me with my returns. Than you AfterShip team! I recommend it to everyone, any day!
July 3, 2021
I strongly recommend adding return reason option for each return item rather then only allowing customer to select a reason for all - which may not apply to every returning item
Thank you for your valuable feedback. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via email at [email protected] Regards, Neelima Aggarwal Team Returns Center
July 3, 2021
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..
July 2, 2021
First day, and it seems like a good fit. Easy to set up, impeccable customer service. Some functions that are missing, but totally a good solution.
Thank you for your valuable feedback. We are pleased to know that you liked our app. Please let us know if you have any suggestions for us. We are really eager to know how we can provide you the best customer support and have a smoother experience while using the app. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team ReturnsCenter
July 1, 2021
Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!
July 1, 2021
This app will help save you time in automating the return process! The customer service is really helpful as well!
July 1, 2021
Good product, but is should have store credits feature enabled in the account as well. We should not have to download another one.
Thank you for your valuable feedback. We are pleased to know that you liked our app. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Nitish Team Postmen
July 1, 2021
Satisfied with Returns Center and AfterShip Order Tracking. Customer Support always responds fast and is helpful
July 1, 2021
Priyanka was helpful in helping me navigate the system. It was my first time using the aftership app, she was patient to walk me through. I appreciate that
June 30, 2021
This app is a great option if you want to automate the return process for customers! Would recommend
June 30, 2021
Easy to use, customers can do a return easily and you can customize page however you like. Love this app
July 22, 2021
I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.
Thanks for your encouraging words. Glad you liked our customer support. We are open to any suggestions. Please let us know if you have any that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Nitish Team Returns Center
June 25, 2021
Love it so far! it has made it easy for me to setup a return area for my customers! I was not sure how to do it before but I love it !
June 24, 2021
We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!
Thanks for sharing your valuable feedback. I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Returns Center
June 24, 2021
Good application but the app is very costly. If you can lower your prices, then a lot of Shopify users will be able to use it in INDIA. All the features are great. Loved the option in which customer can ask for a refund from their side.
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Returns Center
June 24, 2021
Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says
June 24, 2021
Helped my business a lot, had trouble filling in returns for customers, but this application made my world a lot easier, thanks!