AfterShip Returns & Exchanges

Just a great app, easy to use. It's streamlined our whole returns process. https://accessorylab.co.za/

Easy to use for both me and my customers. Thank you, AfterShip!

Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.

Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!

Good tool. Will receive 5 stars when I'm able to edit the canned email being sent right before sending it. I need to be able to quickly include the link to the shipping return label generated through Amazon.

Very easy to set up and use - highly recommend the app - it has made our life much easier

This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.

App looks nice. Just started using it.

AfterShip makes it super easy to manage all customer returns. Customer's use it to get information about the returns process and to lodge that they are returning an item. It looks professional, builds trust with customers and reduces individual returns inquiries.

Like it. Great app. Clean and simple to use. I have used this app for many years. It has made my business more legitimate.

Great app, makes return process simpler for both the consumer and business.

Very helpful, it saves me a lot of time!

THANK YOU! You helping startup business people by providing free...

Very easy to install and works well. Vilo.co.nz

Great app, great support, can't wait the multilingue version of the app. Highly recommend it!

This is a very useful app. We have used it a lot.

Works great. I like that you can adjust the returns centre to suit your particular type of return. No complaints so far. Does what i need it to do and keeps returns easy and clean to use.

Easiest and best returns app. Highly recommend if your looking for a seamless returns process!

Have only used this app a couple times, but so far it works exactly how you would want it to. The only thing I would change is making the app more easily accessible from your orders page in shopify.

Great app, Very useful. Very easy to install