AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,270
Reviews
Chart
#436
Shopify

All reviews

1 / 5 Share
April 27, 2018

Now this app has gone upto $40 for 4-20 returns it doesnt make financial sense to keep it running in our store. such a shame as it had the basics for returns to be organised easily. review Pre charge easy to install and setup. makes returns a breeze for my customers and keeps them organinsed for me. its a win win. thanks www.petnpony.co.uk

Store Using app Total reviews Average rating
Petnpony 4 months 2 3.0
5 / 5 Share
Jan. 11, 2018

Awesome app, and easy to install. Haven't had many customers use the app yet but it's great knowing they have a landing page with instructions and a form to fill out if they want to do a return or exchange. Our site is www.b-clutch.com - can check out our return portal there!

Store Using app Total reviews Average rating
Bclutch 6 days 7 5.0
5 / 5 Share
Jan. 11, 2018

Great app and easy to install. Highly recommended!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 11, 2018

So far so good. Havent really hasd customers use the app which is a good thing because no one likes returns.

Store Using app Total reviews Average rating
Archies Hardware 2 9 days 6 5.0
3 / 5 Share
Jan. 10, 2018

Needs support for replacements and exchanges to be highly useful.

Store Using app Total reviews Average rating
Gottago In 10 months 4 3.8
5 / 5 Share
Jan. 3, 2018

Great App! Easy to set up and customize! I love that it adds organiztion for returns and easy for customers to use. Free and Highly Recommended! Thank you! Wall2Wall Furnishings www.w2wfurnishings.com

Store Using app Total reviews Average rating
Wall2wall Furnishings 20 days 5 5.0
5 / 5 Share
Jan. 2, 2018

It is excellent app. It helps us a lot in return. Easy to use, easy to install. Recommend to other shopify stores.

Store Using app Total reviews Average rating
Organic Sleep 11 days 4 4.5
5 / 5 Share
Dec. 30, 2017

So far, so good! Aftership is a great addition to my current apps. I previously used another return app, and for me it missed the mark. Aftership manages the return process effortlessly. Keep up the good work.

Store Using app Total reviews Average rating
Mockme 10 days 3 5.0
5 / 5 Share
Dec. 20, 2017

Very easy to set up! Makes the process clear and easy for the customer as well.

Store Using app Total reviews Average rating
Cognative Mtb 14 days 13 4.4
5 / 5 Share
Dec. 19, 2017

FREE??!? This app is amazing! Love how easy it makes it for me and my customers to handle returns. Amazing functionality, even for a paid app. So happy with AfterShip!

Store Using app Total reviews Average rating
Vauvapack 5 months 10 5.0
5 / 5 Share
Dec. 19, 2017

I really recommend this app! It's clear, easy to use and very professional! I love it! Thank you for your excellent service!

Store Using app Total reviews Average rating
Hosieramausa 5 months 4 4.8
5 / 5 Share
Dec. 17, 2017

Works Great, Perfect App, Works good for Business!!

Store Using app Total reviews Average rating
Luciano Fashion 9 days 1 5.0
5 / 5 Share
Dec. 11, 2017

Just a great app, easy to use. It's streamlined our whole returns process. https://accessorylab.co.za/

Store Using app Total reviews Average rating
Accessorylab Co Za 3 months 2 5.0
5 / 5 Share
Dec. 7, 2017

AfterShip allows us to seamlessly integrate our return & exchange program into our site with a user friendly interface that guides our customers every step of the way.

Store Using app Total reviews Average rating
Mod Zero Gear 13 days 1 5.0
5 / 5 Share
Dec. 7, 2017

Easy to use for both me and my customers. Thank you, AfterShip!

Store Using app Total reviews Average rating
Shop Llap 4 months 3 5.0
5 / 5 Share
May 21, 2019

Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.

Store Using app Total reviews Average rating
Indicatorlock Over 1 year 3 5.0
5 / 5 Share
Dec. 5, 2017

Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!

Store Using app Total reviews Average rating
Furbabeez 13 days 3 3.7
4 / 5 Share
Nov. 28, 2017

Good tool. Will receive 5 stars when I'm able to edit the canned email being sent right before sending it. I need to be able to quickly include the link to the shipping return label generated through Amazon.

Store Using app Total reviews Average rating
Sankofa Edition 18 days 5 4.8
5 / 5 Share
Nov. 27, 2017

Very easy to set up and use - highly recommend the app - it has made our life much easier

Store Using app Total reviews Average rating
Lalo Usa 8 minutes 3 5.0
5 / 5 Share
Nov. 27, 2017

This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.

Store Using app Total reviews Average rating
Thread Llc 10 days 5 4.8
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