AfterShip Returns & Exchanges

Sept. 27, 2017

SUPER simple to set up. Works really well from both a customer and retailer perspective. Very happy and provides a great solution to manage the returns process. And what's more, it's free! Amazing.

Sept. 26, 2017

So far so good. But our customers keep sending the emails about "Add Tracking"-a page comes up with some errors, so they can't add a tracking number. Other than that, this app is absolutely convenient for both customer and us.

April 18, 2018

JESUS CHRIST, THEY CHANGED THE FREE APP TO $40 a month?? well i guess even if one person stays he is going to be happy, he will be getting A LOT MORE than what he invested! totally not worth it. STAY AWAY FROM THESE PEOPLE AT ALL COST, ALSO THEIR CUSTOMER SERVICE IS TERRIBLE. THEY WOULD NEVER GET BACK TO YOU. Clicking on my store logo implies it should take the customer to my store, but it does not so, When asked support about this fix, they said they won't care because there are not enough requests for it and they won't care about my request! Basically if a customer click on that link and is taken away to their page, their only way out of that page is to click on BROWSER's BACK button, or to close that tab and open a new one, Can you imagine such poor design and they are not willing to do this easy fix because I am the only one who told them about this bad design.

Sept. 25, 2017

It's a free and smart App for return products, it is very easy to setup and helpful for our Store. We recommend this app

Sept. 15, 2017

Doesn't allow you to change the email template that autosends to your customer. This is a huge deal. I don't want just anything sent to my customers. Please fix this and we will change our rating.

Sept. 13, 2017

Great app. Even though my customers are all happy with their products, having a returns center help Kulor Cases build trust and credibility. Highly recommended.

Sept. 12, 2017

I can't find a reason to not give this app 5 stars. It's just perfect for my store.

Sept. 10, 2017

Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.

Sept. 18, 2017

I was in need of a professional efficient returns policy that looks and feels real to our customers. Not just an email. The fact that, Aftership Returns Center is linked to our site through Shopify and I am also able to send a link. The App works like it was designed to. Not to mention the App is free for now. It's completely user friendly and I am able to integrate my returns policy and give the customer clear instructions on the process. It's the best App out there for this service. So far so good. I Love this App. Easy to use. Our site www.bonesbizzness.com really benefits for this App. I recommend this App for effective returns.

Sept. 5, 2017

Very helpful app Kevin Ly LYSON MEDIA™

Sept. 4, 2017

We started using Aftership quite recently, we have found them to really streamline the process of handling returns. We don't get a lot, but when you do you really want the quality of your service to shine through and Aftership means happy customers and a happier company.

Aug. 30, 2017

it's an amazing app. does what it says and it does. It's very easy to use and set up. well done guys! @HOGfurniture.

Aug. 28, 2017

A must have for an ecommerce store , love the app and everything else about Aftership .

Aug. 24, 2017

Great App ,I was able to set it up in 3 minutes. I highly recommend it. Thank you.

Aug. 23, 2017

Easy to setup. Makes it easier for our customers to raise return request. Installed at http://www.beawara.com

Aug. 21, 2017

Even though we seldom receive return requests, this app makes our returns processing simpler and faster for both our customers and our team. Their customer service is very helpful as well. What we'd love to see in the future: a chance for our customers to generate a return label on platform or allow us to upload one into the system. It's a great choice for a free app. :) Thank you!

Aug. 17, 2017

This app makes handling returns so much easier and an amazing time saver! Very simple and easy to set up and use. Impressed by the great service by Aftership. I would highly recommend this app to anyone selling online.

Aug. 17, 2017

We have installed every return app offered. No app we have found allows you to have the return window start upon delivery of the item. So if you don't ship the same day, you are cutting into your customer's return window, or even while the item is in transit is cutting into their window. Our products are made to order, by the time we ship our customer's return window is expired. This app solved this problem and made the process simple and less complicated. Straight and to the point, super easy to install.

Aug. 11, 2017

This makes handling returns so much easier. I'm surprised Shopify doesn't include return handling by default, but this app fills the gap nicely.

Aug. 10, 2017

So far so good from aftership, just starting to use it. Integration was easy