All reviews

Rating Breakdown

  • 5
    79% (1,890 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (132 ratings)
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5 / 5 Share

Sept. 25, 2021

They have the FASTEST customer service support that I came across, I needed help and used the chat option and didn't expect for support agent to answer me right away and fixed the issue within 1 minute, wow! The app does what it says and makes like easier. Thanks, Aftership Team, good App.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Great app!! Makes it so easy for my customers to return. And the customer service is always there for any help

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app, IF needed.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Highly recommend- Love how this app makes the return process so much easier for returns and exchanges. Customers get email updates throughout the entire process so they're in the know about their return. After a few weeks of using the app and having several returns in process, I accidentally deleted the app and lost all my data. Looking back I wish I never panicked because the AfterShip team was able to pull up all my data and get it reinstalled on my store through the app! Thank you so much Samad, Raviz, Manish, Rohit, and Shahvaz!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Amazing app! We started with the free plan which allows you to have 3 returns every month. Once you start getting more returns, you can start with a paid plan.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Amazing service and app 100% recommend it they help me to get everything working very fast and very professional

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 21, 2021

Great app! but even better customer support, Ankush did a great job helping me with all my porblems.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I used the app to manage returns. I just install it and is working very well. The customer service is perfect, really helpful and quick. An update: I had a doubt about a request of return, and the customer service helped me again in few minutes. Very kind and professional.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

App súper fácil de utilizar. Estoy empezando ahora a usarla y de verdad que cumple su función perfectamente. El precio mensual me parece correcto. Por ahora muy contento, todo bien. Solo si pudieran más adelante añadir la opción de "no permitir devolver solo 1 artículo", sería muy perfecto, pero poco a poco. Gracias!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

So far using it, it has been working great and has realy great features. Riyaz from support did a a great job getting back tome and doing what I needed

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

I use this app to help me stay organized with returns and exchanges. Super easy to use for both owner and customers which is a plus. This app doesn't charge you crazy amount of money to keep the app and i love how you can request to remove the app name at the bottom for free.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

ANKUSH was delightful on the Chat. He gave me all the information I asked for and was very Professional, Insightful & Detailed. Looks like I will be working with AfterShip soon. Thank you Ankush.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I used this app to make returns portal for my site. It works really well and the support team is so helpful!!

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 2, 2022

I use this app and the customer service is amazing. I would recommend this to anybody that needs a smooth return system.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Great App makes the process of returns very smooth for my customers. Support is always awesome to work with.

Using app

Over 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Using app

4 months

Total reviews

7

Average rating

5.0