AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,393
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
Feb. 18, 2026

Only at the early stages of using this app, but it seem very powerful and versatile, but with a very friendly user experience. Other apps I had tried were very difficult to manage in comparison. The app appears to cater to a wide range of needs, from simple exchanges through to more complex returns. If you're exploring an easier returns option for your brand, it's worth giving this a go with the trial to make sure it's right for you. The customer service has also been great, with a few issues holding up our setup, that were quickly resolved by the team.

Store Using app Total reviews Average rating
Akin Moto 7 days 9 5.0
5 / 5 Share
Feb. 18, 2026

Store Using app Total reviews Average rating
Blunt Cases About 4 years 3 4.7
5 / 5 Share
Feb. 17, 2026

The team is incredibly helpful, responsive, and easy to work with.

Store Using app Total reviews Average rating
Ridge CA 9 months 1 5.0
5 / 5 Share
Feb. 17, 2026

Store Using app Total reviews Average rating
ELYNDI 1 day 2 5.0
5 / 5 Share
Feb. 17, 2026

EXCELENTE

Store Using app Total reviews Average rating
OrtoPrime.nl Over 1 year 1 5.0
5 / 5 Share
Feb. 17, 2026

Fantastic support and service by Dhanush Nair. Next level.

Store Using app Total reviews Average rating
Poster Memorabilia About 3 hours 9 5.0
5 / 5 Share
Feb. 12, 2026

So far, the app is working really well. There was a lot of features to setup, but everything was well documented. Support service is also really quick and helpful!

Store Using app Total reviews Average rating
Boutique NOPé About 1 month 6 5.0
5 / 5 Share
Feb. 12, 2026

Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!

Store Using app Total reviews Average rating
BrightLife Direct About 1 year 1 5.0
5 / 5 Share
Feb. 12, 2026

Store Using app Total reviews Average rating
Scotch & Soda Amsterdam Over 1 year 2 5.0
5 / 5 Share
March 11, 2026

Thank you to the support team for their help with every issue I encountered. I would especially like to thank Mr. Dhanush for patiently answering all of my questions.

Store Using app Total reviews Average rating
Doonails 5 months 8 5.0
5 / 5 Share
Feb. 6, 2026

The Rep. was friendly and helpful. Fixed the issue fast and was able to explain to me the problem.

Store Using app Total reviews Average rating
Lezat Almost 5 years 4 5.0
5 / 5 Share
Feb. 5, 2026

Store Using app Total reviews Average rating
Ruze Shoes 10 months 5 4.8
5 / 5 Share
Feb. 5, 2026

Great support, especially Dhanush was of great help!

Store Using app Total reviews Average rating
ARCHIVIST About 2 years 4 5.0
5 / 5 Share
Feb. 5, 2026

Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes. The app works perfectly, and I have not had any issues with it in 3 years. Thanks team!

Store Using app Total reviews Average rating
Back to the Office Almost 4 years 3 5.0
5 / 5 Share
Feb. 5, 2026

Retour rapide et clair

Store Using app Total reviews Average rating
Kumali Paris Almost 2 years 4 5.0
5 / 5 Share
Feb. 4, 2026

Store Using app Total reviews Average rating
Sleep.me About 1 year 3 4.7
5 / 5 Share
Feb. 3, 2026

very good atention

Store Using app Total reviews Average rating
Exotix Card About 2 years 6 3.7
5 / 5 Share
Feb. 5, 2026

Purnima's assistance has been excellent, I have contacted her for two poblems experienced today and we managed to resolve both of them. Also Abhishek

Store Using app Total reviews Average rating
OC EU 3 months 1 5.0
5 / 5 Share
Jan. 28, 2026

Store Using app Total reviews Average rating
PBT Store 4 months 3 3.7
5 / 5 Share
Jan. 28, 2026

Store Using app Total reviews Average rating
shirty Over 3 years 3 5.0
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