AfterShip Returns & Exchanges

We LOVE AfterShip! Dhanush was fantastic to work with. He helped us quickly resolve some issues between AfterShip Returns and Shopify, and the turnaround was much faster than I expected. He was very helpful, knowledgeable, and easy to work with throughout the process. His guidance made a big difference, and I really appreciated how smoothly he helped get everything sorted out. Highly recommend working with him. AfterShip Tracking & Returns has saved us so much time, it's hard to imagine running our ecommerce businesses without them!

The setup process has been very straightforward thanks to the extremely helpful support from Dhanush. He took the time to explain everything in detail and answered all of my questions, ensuring the system was configured exactly the way I needed for my brand’s exchanges and returns. The app has been working great so far and has made the returns process much easier for both me and my customers. Would highly recommend.

Dhanush Nair was very helpful in setting up and walking us through!

karan was very helpful and solved my problem very quickly

Purnima was very very helpful, sorted my problem out in 5 minutes! Very grateful for this support and help!

Very helpful!

We have been using Aftership for years howvere, features needed for reports that used to be offered have been put behind upgraded paywalls. Additionally, the app will sometimes not load at all and will need to be restarted multiple times. Customer service does respond fairly quickly.

Great chat assistance, got my issue solved quickly

Only at the early stages of using this app, but it seem very powerful and versatile, but with a very friendly user experience. Other apps I had tried were very difficult to manage in comparison. The app appears to cater to a wide range of needs, from simple exchanges through to more complex returns. If you're exploring an easier returns option for your brand, it's worth giving this a go with the trial to make sure it's right for you. The customer service has also been great, with a few issues holding up our setup, that were quickly resolved by the team.

The team is incredibly helpful, responsive, and easy to work with.

EXCELENTE

Fantastic support and service by Dhanush Nair. Next level.

So far, the app is working really well. There was a lot of features to setup, but everything was well documented. Support service is also really quick and helpful!

Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!