All reviews

Rating Breakdown

  • 5
    80% (1,908 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2024

Store

Snowe

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

They fixed a billing issue pretty quickly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Great support, Neha resolved my main issue very quickly and efficinetly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Great service so far, simple easy and helpful

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

June 28, 2024

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

June 27, 2024

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2024

Great Customer service by Rahul from TAM Team

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2024

Good support over chat.

Using app

About 2 years

Total reviews

4

Average rating

4.3

4 / 5 Share

June 24, 2024

Store

Freyaa

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

June 20, 2024

Fast and friendly service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

The Customer Support team is very helpful, most recently helped by Aditya. Even the AI Chatbot has helped me with what I need which is great for Customer and Support team alike!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2024

Great customer service & support !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

nice

Store

Saudade

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Ankit was very helpful with my issue. Great to jump on a google meet call!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Easy setup, friendly customer service.

Store

LOUPN

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Great assistance I’m happy to have a app that helps with Shopify Starter!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

I am not a customer yet, but the support was wonderful. Aditya was very knowledgeable and helpful, and everything I needed was explained clearly to me.

Store

Fegari

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

very helpful and responsive.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Using app

6 months

Total reviews

3

Average rating

5.0