AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#924
All reviews
Review RSS Feed
Feb. 5, 2026
Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes. The app works perfectly, and I have not had any issues with it in 3 years. Thanks team!
Feb. 5, 2026
Purnima's assistance has been excellent, I have contacted her for two poblems experienced today and we managed to resolve both of them. Also Abhishek
Jan. 26, 2026
Jan. 22, 2026
Arun K was very helpful on our call today. He was patient and listened to all my concerns. I didn't feel rushed. Thank you for your help!
Jan. 18, 2026
Great returns solution with strong customization and automation. The branded returns page works seamlessly with Shopify. Karan provided excellent support today — clear, professional, and very helpful throughout the setup. Highly recommended.
Jan. 8, 2026
Purnima was very helpful and patient with me. She guided me clearly on how to resolve the issue I had and was very efficient throughout the process. Thank you!
Jan. 7, 2026
Chaitali was fantastic to work with. She responded quickly and was incredibly helpful in resolving my issues. What really stood out was how detailed and clear her solutions were. She took the time to explain everything thoroughly, which made the whole process smooth and stress-free. I truly appreciate her efficiency, expertise, and willingness to help. Highly recommended.
Dec. 30, 2025
Great support and communication! Purnima was able to quickly help us resolve our concern and provided us all the necessary information. Highly recommended!
Dec. 17, 2025
Abhishek D was super helpful, communicative and quick to help. Much appreciated! Thank you for the automated return label help.
Dec. 15, 2025
Dec. 13, 2025
Karan Singh Majila was amazing in support setting up and navigating the system for us as a new team - thank you to Arun too ! amazing personal service - all round with real people and no Bots!! keep it up at this level aftership
Dec. 11, 2025
Extrem schnelle Hilfe bei Problemen, bisher wirklich gute Erfahrungen gemacht.
Dec. 4, 2025
I really like how easy everything feels now that the returns are centralized. It takes the guesswork out of the whole process and saves a lot of time. What really makes it stand out though is the customer service. Every time I have a question or need a hand, the team steps in with real attention and patience. It feels like they actually want to help, and that makes a huge difference.