AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#526
Shopify

All reviews

3 / 5 Share
Aug. 20, 2025

Karan provided me with satisfactory service after days and days of getting terrible, unhelpful responses. It is difficult to determine if I was actually assisted or if enough time went by that the issue resolved itself. Overall I am dissatisfied with the way this way handled but very grateful that Karan provided me with actual customer service in the end.

Store Using app Total reviews Average rating
Bed|Stü Over 1 year 2 4.0
5 / 5 Share
Aug. 20, 2025

five star

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 15, 2025

good service!reply helpful and quickly

Store Using app Total reviews Average rating
ANTA Almost 2 years 3 4.7
5 / 5 Share
Aug. 14, 2025

Store Using app Total reviews Average rating
Dermelect Cosmeceuticals 8 months 2 5.0
5 / 5 Share
Aug. 4, 2025

Moazzam's support was excellent. He was very patient and knowledgeable. Aftership itself is a great product and good value. Highly recommend.

Store Using app Total reviews Average rating
DROPGUYS 27 days 10 5.0
5 / 5 Share
July 29, 2025

Store Using app Total reviews Average rating
German Shepherd Shop 2 days 12 4.7
5 / 5 Share
July 8, 2025

Great customer service via their chat app.

Store Using app Total reviews Average rating
Just Mystic Brand Almost 4 years 2 5.0
5 / 5 Share
June 26, 2025

Moazzam Ali, was very helpful and patient. He is a very knowlegable consultant. I am very satisfied with his customer support service.

Store Using app Total reviews Average rating
5 / 5 Share
June 24, 2025

Store Using app Total reviews Average rating
espresso Displays 28 days 1 5.0
5 / 5 Share
June 23, 2025

Very helpful customer Care

Store Using app Total reviews Average rating
Staple the Label Almost 2 years 5 5.0
5 / 5 Share
June 18, 2025

Great support!

Store Using app Total reviews Average rating
Sleeplay Over 1 year 5 5.0
5 / 5 Share
June 17, 2025

Moazzam was a great help. Thank you for your support.

Store Using app Total reviews Average rating
LABEL MENSWEAR About 1 year 5 2.6
5 / 5 Share
June 17, 2025

Excellent, very supportive

Store Using app Total reviews Average rating
Gallemar 8 minutes 1 5.0
5 / 5 Share
June 14, 2025

Great help - thank you so much.

Store Using app Total reviews Average rating
Rhokea 2 months 3 5.0
5 / 5 Share
June 13, 2025

We tried onboarding with Loop and AfterShip at the same time, and AfterShip offered the better customer support and out-the-box functionality by far. So many great features and a very competitive price.

Store Using app Total reviews Average rating
Stan Ray Over 2 years 3 5.0
5 / 5 Share
June 2, 2025

Moazzam was extremely helpful. 5*

Store Using app Total reviews Average rating
DripModaUk Over 3 years 1 5.0
5 / 5 Share
June 1, 2025

Great support from Moazzen tks

Store Using app Total reviews Average rating
Jewelryshopping.com About 5 years 8 5.0
5 / 5 Share
May 28, 2025

Mozzam was great and helped me with my issue connecting stores! He was able to get on a Google Meet to walk me through the problems. Thanks again!

Store Using app Total reviews Average rating
GHOST EU 3 minutes 1 5.0
4 / 5 Share
May 15, 2025

Good support from Mozzam when integrating the app

Store Using app Total reviews Average rating
Cat Harness Australia 10 months 4 3.8
5 / 5 Share
April 28, 2026

Fast response and nicely done well.Abhishek is very nice!!!

Store Using app Total reviews Average rating
KATCH ME About 1 year 3 5.0
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