AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,248
chart
#1,179
All reviews
Review RSS Feed
Feb. 11, 2025
Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful
Feb. 5, 2025
Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Jan. 29, 2025
Jan. 15, 2025
Dec. 26, 2024
10 stars for the customer service reps named Moazzam. Very helpful and quick in providing resolution! Superb!
Dec. 13, 2024
Working with Moazzam was a pleasure. He was able to assist us with our request in a timely manner
Dec. 5, 2024
Very great customer service! Help me set up my entire aftershock returns - very great help & highly recommend. Moazzam was my consultant
Nov. 14, 2024
The app has streamlined our return process, making it effortless for us and our customers. The user-friendly interface and automation options are a huge time-saver. Highly recommend! Thanks :)
Oct. 31, 2024