All reviews

Rating Breakdown

  • 5
    80% (1,909 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2024

The customer service is great! Super helpful representatives that always have a solution - recently worked with Moazzam and was very satisfied with his help. He explained everything I was confused about and helped me achieve the exact result I wanted. Thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2024

Aditi was amazing! She solved all my questions :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

Thank you Neha! Great customer service and fast response time!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2024

Amazing support and features!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2024

Neha was a great help! Customer service is top notch.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.

Using app

Over 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

Store

SENIQ

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

Using app

About 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

April 3, 2024

guter Service

Using app

About 2 months

Total reviews

14

Average rating

4.8

Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

April 1, 2024

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

excellent

Store

YHONE

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Great customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Great service and helpful when we needed to update things

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

4 / 5 Share

March 20, 2024

seems easy to use and excellent customer support!!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

March 20, 2024

Quick and very helpful support!

Using app

17 minutes

Total reviews

4

Average rating

5.0