All reviews

Rating Breakdown

  • 5
    80% (1,909 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2024

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Store

Govarna

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2024

Very helpful tech support and my issue was resolved quickly.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

The customer service representative was quick to respond friendly and helpful.

Store

BYTFS

Using app

5 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 16, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

looks very helpful for our business!!

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 15, 2024

Using app

25 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

March 14, 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 23, 2024

Supported in how to create another organization for my expansion store. Thanks Aditya for your support. Much appreciated

Store

THUNA

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Priyanka did well in assisting me with my concerns.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 12, 2024

Excellent demo by Priyansh, you guys should have more people like him in your team.

Using app

4 months

Total reviews

6

Average rating

4.5

5 / 5 Share

March 10, 2024

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process. As a business owner, it's not always to deal with clients. I needed more options they provide and a customer service to walk me through this sofware. I recommand you this app.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2024

great customer support

Store

My Store

Using app

30 days

5 / 5 Share

March 20, 2024

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at [email protected] and we will assist you with our best. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

March 6, 2024

Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 6, 2024

Easy to customize, navigate and get assistance. I enjoy the free trials because as a new business with limited capital it helps to try out apps and see how they integrate with your shop and then you can upgrade as earn funds.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Pretty easy to set up, chat associate was extremely helpful!

Using app

3 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance and have doubts about any feature of our app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

March 5, 2024

I was looking for a free way to create a return center on my website and there free plan was filled with all the features I needed. It is a great option for me since I only process a few returns each month. I also use a few of their other services so it was very simple to integrate into my website.

Using app

7 minutes

Total reviews

3

Average rating

5.0