AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,542
Reviews
Chart
#189
Shopify

All reviews

5 / 5 Share
March 10, 2025

Great App and great support with Moazzam Ali!

Store Using app Total reviews Average rating
WEAT-STUDIO 13 days 3 5.0
5 / 5 Share
March 6, 2025

Thank you so much for all your help. Very efficient and great communication. Moazzam was amazing to work with!

Store Using app Total reviews Average rating
proclubs About 1 month 1 5.0
5 / 5 Share
Feb. 26, 2025

Very helpful. Problem was solved quickly.

Store Using app Total reviews Average rating
EMK Skincare 2 days 9 5.0
5 / 5 Share
Feb. 20, 2025

Store Using app Total reviews Average rating
Yebo 8 days 5 4.8
5 / 5 Share
Feb. 19, 2025

This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.

Store Using app Total reviews Average rating
WALL BLUSH 7 days 3 5.0
5 / 5 Share
Feb. 12, 2025

great support from Moazzam and helpful features for my store

Store Using app Total reviews Average rating
KHATAM About 3 years 5 5.0
5 / 5 Share
Feb. 11, 2025

Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful

Store Using app Total reviews Average rating
Prana Pets 5 months 2 5.0
5 / 5 Share
Feb. 7, 2025

Great app, quick customer service. Saves me a lot of time managing returns

Store Using app Total reviews Average rating
Milpali 3 months 6 3.0
4 / 5 Share
Feb. 5, 2025

Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.

Store Using app Total reviews Average rating
Anji Mountain Over 3 years 3 4.7
Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
Jan. 29, 2025

Store Using app Total reviews Average rating
S-kin Studio Jewelry Over 2 years 6 5.0
5 / 5 Share
Jan. 23, 2025

Solved our issue quickly and efficiently!

Store Using app Total reviews Average rating
Waggo Over 2 years 3 5.0
5 / 5 Share
Jan. 15, 2025

Store Using app Total reviews Average rating
Ourland Outdoor Over 2 years 1 5.0
5 / 5 Share
Jan. 14, 2025

Great support!

Store Using app Total reviews Average rating
Evans Shoes Over 1 year 5 5.0
5 / 5 Share
Jan. 13, 2025

A great way to manage returns all in one place.

Store Using app Total reviews Average rating
Muse Boutique Almost 4 years 1 5.0
5 / 5 Share
Dec. 27, 2024

Great customer service every time:) Easy to work with!

Store Using app Total reviews Average rating
Disciple Threads Over 1 year 7 5.0
5 / 5 Share
Dec. 26, 2024

10 stars for the customer service reps named Moazzam. Very helpful and quick in providing resolution! Superb!

Store Using app Total reviews Average rating
Modayn 8 days 2 5.0
5 / 5 Share
Dec. 20, 2024

Store Using app Total reviews Average rating
Dress Code 9 months 2 5.0
5 / 5 Share
Dec. 13, 2024

Working with Moazzam was a pleasure. He was able to assist us with our request in a timely manner

Store Using app Total reviews Average rating
Panama Jack® Over 2 years 9 5.0
5 / 5 Share
Dec. 10, 2024

Moazzam is a great help!

Store Using app Total reviews Average rating
Terra Kaffe 3 months 3 5.0
5 / 5 Share
Dec. 5, 2024

Very great customer service! Help me set up my entire aftershock returns - very great help & highly recommend. Moazzam was my consultant

Store Using app Total reviews Average rating
Kikiva Collection 7 days 3 5.0
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