AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,249
chart
#968
All reviews
Review RSS Feed
July 11, 2025
Patient with me as the issue I had was not actually an issue; I just wasn't paying attention. Helpful and kind.
Jan. 28, 2025
Moazzam was so helpful in figuring out our issue! He was very knowledgeable and patient and stayed with us until the problem was resolved. So appreciative! Thank you!!
June 28, 2024
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
June 25, 2024
Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!
Feb. 16, 2026
Purnima is awesome! She was able to troubleshoot my issue and solve the biggest obstacle I was facing for the past 5 days!
June 24, 2024
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
June 17, 2024
The Customer Support team is very helpful, most recently helped by Aditya. Even the AI Chatbot has helped me with what I need which is great for Customer and Support team alike!
June 16, 2024
Great customer service & support !
Using app
Over 2 years
Total reviews
1
Average rating
5.0
June 14, 2024
Ankit was very helpful with my issue. Great to jump on a google meet call!
June 12, 2024
I am not a customer yet, but the support was wonderful. Aditya was very knowledgeable and helpful, and everything I needed was explained clearly to me.