AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#895
All reviews
Rating Breakdown
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Jan. 30, 2024
good customer service
Thank you for taking the time to share your valuable feedback with us. We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Jan. 30, 2024
Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store
Jan. 27, 2024
Jan. 26, 2024
The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.
Jan. 25, 2024
So far so good, just installed and was going through setup and had questions. Harvinder on the team was very responsive and very helpful in answering my questions. He even provided screenshots to help me!
Jan. 25, 2024
Great customer service and fantastic seamless Returns Centre integration into my website.
Jan. 24, 2024
Jan. 24, 2024
Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!
Jan. 23, 2024
Jan. 17, 2024
Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!
Jan. 15, 2024
Okay App with very minimal options to customize the process, furthermore for larger ventures there are a lot of smaller costs that are added on top
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are looking for the customization on the Returns page and we have already forwarded your requirement to the development team. One of our experts will be sending you an email in order to get this sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at [email protected] Regards, Team AfterShip