All reviews

Rating Breakdown

  • 5
    80% (1,911 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

Store

So Elly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Very good customer service. Good features and solved our returns center needs. Will continue to use.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Excelente aplicación para gestionar adecuadamente las solicitudes de devoluciones y reembolsos. Configuración muy intuitiva.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

March 10, 2021

The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thanks for your valuable feedback. We have already forwarded your suggestion to the concerned team. Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Brishketu

5 / 5 Share

March 10, 2021

Very easy to use and friendly interface. And fast communication with support team is plus. Recommended.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2021

Easily syncs with shopify store front. Provided a much needed addition to my store in accepting returns.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Thank you so much for this great design! This app is exactly what I was looking for and extremely easy to integrate. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

March 9, 2021

I really like the look of this app from the customer's standpoint but from the merchant side It doesn't make sense that the return window starts the day the order was placed It should begin once the item has been delivered because packages can take one to five business days to deliver And there is no way to delete returns, at least give the option to run tests and delete test returns

Using app

1 day

Total reviews

4

Average rating

4.5

Developer Reply

Hello, We are continuously working to improve the application. We will surely inform you once this feature is introduced. Regards, Sumit

5 / 5 Share

March 8, 2021

Just started to trial Return Center along with Aftership and Postmen. Looks very promising, will continue to trial and if everything goes as planned we will definitly be investing in these awesome apps making our customers return process smooth. Great customer support as well.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This app will save you tons of time in customer service! When i had an issue customer service was quick to respond and even did a video call to help me through issues.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2021

I used this app to upgrade my free trail from 7- 14 days. It was fast and easy. Riyaz was fast and helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

Awesome customer service and app. The rep was very helpful & helped me with everything I need. I am using this app for an unconventional reason but it works well with my idea. Recommend 10/10/

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

Using app

11 months

Total reviews

7

Average rating

4.6

5 / 5 Share

March 3, 2021

Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us. Kind regards, Sumit

5 / 5 Share

March 2, 2021

I enjoy the ease of use and customer service via chat. I had some difficulty with the code issues but that was solved via chat.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

So far so good. Just trying to make sure I am completing every step there is. Maybe a checklist would be nice.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

Pretty easy and makes it simple for small business owners not to worry about returns. I like the app a lot.

Using app

21 days

Total reviews

1

Average rating

5.0