AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,381
chart
#1,074
All reviews
Rating Breakdown
Review RSS Feed
Feb. 27, 2021
Pretty easy and makes it simple for small business owners not to worry about returns. I like the app a lot.
Feb. 26, 2021
awesome app i highly recommend for all users. works great with our site and i will use it again for all my other sites.
Feb. 26, 2021
Terrific service! They went over and beyond to get me setup! Best customer service I've had with an app! Thank you!
Feb. 26, 2021
After 1 year using the app, found out there was a bug and it didnt work. Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation. Stay away! poor service poor support.
Hi, Apologies for the inconvenience caused. As you are connected with us on the email for your issues. We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Regards, Brishketu
Aug. 4, 2021
Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them
Feb. 26, 2021
This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.
Feb. 25, 2021
Great app, good customer support The return process is very easy and friendly user interface Thank you
Feb. 25, 2021
Very nicely made application & great support - this solves a real painpoint for us around generating return labels
Feb. 25, 2021
Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...
Feb. 24, 2021
Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.
Feb. 24, 2021
I like this app. It makes it very easy to request a return/exchange. They are very helpful in the "chat" feature, and they take their time answering all of your questions.
Feb. 24, 2021
Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.
Feb. 23, 2021
My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.
Feb. 23, 2021
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Feb. 23, 2021
Ich nutze das ReturnCenter um meinen Kunden einen einfach Möglichkeit zu bieten, Ihr Ware zurückzuschicken. Die Einrichtung ist super einfach und wenn man z.b. einen Vertrag bei DHL hat kann man dieses mit der App Postmen mit einbinden und man kann direkt die Labels erstellen. Alles zusammen eine super App :-)
Feb. 21, 2021
Just installed so will have to see if this works for me in the long run. I love how it looks on the brand page.
Feb. 19, 2021
Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.
Feb. 19, 2021
Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.
Feb. 19, 2021
The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.
Feb. 19, 2021
The is a great app that we use on multiple store, it make the return process simple and it comes with super responsive support. Full five stars!