All reviews

Rating Breakdown

  • 5
    80% (1,911 ratings)
  • 4
    11% (261 ratings)
  • 3
    3% (63 ratings)
  • 2
    1% (30 ratings)
  • 1
    6% (134 ratings)
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5 / 5 Share

Feb. 26, 2021

awesome app i highly recommend for all users. works great with our site and i will use it again for all my other sites.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Terrific service! They went over and beyond to get me setup! Best customer service I've had with an app! Thank you!

Using app

Over 1 year

Total reviews

15

Average rating

4.7

1 / 5 Share

Feb. 26, 2021

After 1 year using the app, found out there was a bug and it didnt work. Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation. Stay away! poor service poor support.

Using app

2 minutes

Total reviews

8

Average rating

1.8

Developer Reply

Hi, Apologies for the inconvenience caused. As you are connected with us on the email for your issues. We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Regards, Brishketu

5 / 5 Share

Aug. 4, 2021

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app is so easy to set up and for the customer to use on the front end. I would recommend it to anyone.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great app, good customer support The return process is very easy and friendly user interface Thank you

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I like this app. It makes it very easy to request a return/exchange. They are very helpful in the "chat" feature, and they take their time answering all of your questions.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

My problem was fixed in a couple of minutes. The customer service is very helpful, friendly and obliging.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Good good good Good good good Good good good Good good good Good good good Good good good ererterts esafsdfw ewr er

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Ich nutze das ReturnCenter um meinen Kunden einen einfach Möglichkeit zu bieten, Ihr Ware zurückzuschicken. Die Einrichtung ist super einfach und wenn man z.b. einen Vertrag bei DHL hat kann man dieses mit der App Postmen mit einbinden und man kann direkt die Labels erstellen. Alles zusammen eine super App :-)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

Just installed so will have to see if this works for me in the long run. I love how it looks on the brand page.

Using app

Over 2 years

Total reviews

26

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great chat service! super fast and easy experience. am still on the free trial so I have some things to setup but great service.

Using app

26 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

The is a great app that we use on multiple store, it make the return process simple and it comes with super responsive support. Full five stars!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Amazing app, it will help any e-commerce who wants to be professional. Thank you soo much for the help 'AfterShip'

Store

odmoss

Using app

7 days

Total reviews

3

Average rating

5.0