AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,383
chart
#1,047
All reviews
Rating Breakdown
Review RSS Feed
Jan. 26, 2018
The app is easy to use and it integrates into your Shopify store. It has email return receipts that are very professional in appearance and easy to follow. I would definitely use it again and refer it my friends.
Jan. 26, 2018
Great app, very useful and easy to use for customers and me after shipment. Highly recommended.
Jan. 25, 2018
I love this app! I just started my online boutique and I couldn't believe how easy it was to integrate AfterShip Returns Center to my Shopify store. It gave me a basic return policy that I was able to edit to fit mine and my customer's needs and makes the return process super easy for anyone needing to do a return. I highly recommend this app for anyone running a store where returns will be accepted.
Jan. 25, 2018
I have a new store and find the returns center so very helpful. It has worked seamlessly for me. This ap is awesome! I would highly recommend it to anyone who sells online. The return process is so important for repeat business. Anita thecaninecardioclubstore.com
Jan. 25, 2018
We have found the returns centre helpful. As a relatively new business, it is good to have some automation. Customer service has been fast also.
Jan. 24, 2018
Love this app! Improve efficiency of doing returns and gives customers more peace of mind, plus it's easy for them to use (and us)!
Jan. 23, 2018
This is a fantastic app! So far we love it. It is a win-win for us and the customer. It saves time and frustration of going back and forth via email or on the phone. Plus, it is user-friendly and customers love that.
Jan. 23, 2018
So far so good, takes care of a lot of the headaches of returns and gives a nice user friendly interface for the customer.
Jan. 23, 2018
Absolutely great! Saves both us and our customers a lot of back and forth with emails. This solves all of that and our customers absolutely love it! No faults whatsoever. Highly Recommended.
Jan. 23, 2018
Differently I'll recommend it to all our partners, great app. solved our return issues in few minutes, clear, simple and smooth. wish all apps were with that silk design and productivity.
April 12, 2018
(Edit 12/04/18) We were having trouble with upgrading to their new platform as this one will be discontinued so we followed the steps and the API would not work as much as we tried so we contacted customer support and thats when the hell began. What a bunch of incompetent people, never have we dealt with a company who does not know how their platform service integrates with shopify and having to tell them how the collaborator feature works for them to fix the bug. This problem has been going on for around 1 month and is still not fixed. Very disappointed and will happily be switching to another cheaper platform. (Original post) Easy to use interface have been using for about a month or so, the only downside is there is no way you can customise the emails when you select shipment received. So therefore for you to let the customer know you have the return package it will also tell them that you will be refunding them yet what if they need a return for exchange not a refund? For that reason we have had to find a new returns system.
Jan. 22, 2018
Awesome app and free! 100% Recommended. We are using it with 3 different shops working together and no issues! Thank you!
Jan. 22, 2018
I haven't had a return yet, but I love how professional my business looks with this app. I highly recommend it!