AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,383
chart
#1,047
All reviews
Rating Breakdown
Review RSS Feed
March 13, 2018
It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.
March 7, 2018
Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.
April 22, 2018
Cant believe this will not be free after May 31st. This was so handy, why did they have to change it I’m sorry but I’m not paying $89 per month for returns, as this is how much it will cost for the amount of returns I receive. Really disappointed. Aftership are just greedy!!
April 28, 2019
Horrible app!!! They Added features after the initial install and billed for things we never signed up for. Sketchy and confusing interface after conversion from original app. Moving on to something else.
Feb. 9, 2018
Very easy return management. However the only downside is, it's a little difficult to customize the return page with our store's return policy and you can only access customer service through email and they take about 24hrs + to respond. We ended up having to use our own developer to and alter the code which isn't very user friendly.
Feb. 8, 2018
This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.
Jan. 31, 2018
Awesome service, this will be huge in regards to our team managing returns from customers. Must buy!
Jan. 30, 2018
This has a nice interface and is free and helps easily facilitate returns. Returns can be a difficult thing for any business and anything that makes it easier helps. Thanks.
Jan. 29, 2018
The app is free, but it doesn't mean that it was done bad. We use their Aftership plugin for tracking and we added this because the other app was so amazing. Returns is a pain and this provides a great way. Very easy interface, my only issue is that I wish it was more customizable.
Jan. 28, 2018
It is just as simple as their video shows. I am glad I came across this app. I am just starting and cannot afford to pay monthly on apps, so I saw AfterShip. Easy to install, edit and implement. You wont be disappointed. So far I am happy with it. No issues as this point. Thank you AfterShip for the free app :-) Makes returns easy
Jan. 28, 2018
FREAKIN AWESOME! It is a powerful thing to be able to offer RETURNS right from my Shopify Store and it is so easy for the customer to use as well! Really cuts down your time on the phone or e-mailing customers back about issues! HIGHLY RECOMMEND!
Jan. 27, 2018
Due to the sheer volume of our sales each month, there are bound to be returns. AfterShip allows us to automate the return process, allowing us to spend time on more concerning matters. The best part is that it doesn't cost us a dime! -Saves valuable time (Check) -Simple and easy to use (Check) -Everything you need for free (Check) You wont find a better return app on Shopify hands down