AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,383
chart
#1,047
All reviews
Rating Breakdown
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April 30, 2018
Was great, until they changed it to an expensive overpriced app. No longer worth it. If you was like me and looking to find a free alternative try ClickSit Return Center. I did today and it works much the same and is FREE!
April 30, 2018
These guy's business sense seems to be way out. Paying $799 for over 100 returns seems more like a joke. Will uninstall all aftership apps.
April 30, 2018
The app is easy to use and I would not have minded paying something for it. But the price point you guys are asking for is really unrealistic. I guess you are probably counting on the - most likely - many shopify users who will not pay attention and just update to the new version not realizing that they will actually start paying in 14 days time. I think you should re-evaluate. 5 euros for up to 20 returns ok. but not what you want to charge!!!
April 24, 2018
it is crazy, they offered free now too much monthly fees, not worth at all..going to uninstall now.
April 22, 2018
GREEDY AFTERSHIP Aftership must be on a mission to lose customers. They have lost us. I’m not paying $89 per month to upgrade. I don’t particularly like returns and I’m certainly not going to spend $89 for a impossible to set up Return Center. Super disappointed
April 19, 2018
I loved this service until they changed it and have ridiculous pricing starting at $40 . Wont be back
April 12, 2018
I agree with others: Using app for a while now and now they are charging a ridiculous amount of $$ for a more complicated version. They should also allow us to use this lite version and charge less as I don't get many returns, it's not worth it to me. Now I am looking elsewhere as well. Disappointed.
April 11, 2018
really nice app. but not loving the huge price increase. for such a simple app, the cost is not merited. and on top of that, you only get 20 returns a month for 40 bucks. that's highway robbery. that's a sure fire way to slowly start losing customers. sadly I will have to start looking for a better alternative. ugh!
April 9, 2018
I really liked this app a lot, but now they want to start charging $40 a month just for basic. NOT WORTH IT for that price. I will have to now find a new app.
April 7, 2018
I was in love with this app but sadly they are discontinuing this one and make you pay a lot for a new one which is worse and more complicated. Very disappointing. I will look for another app
April 6, 2018
Awesome app but extremely disappointed they are discontinuing it and making you pay like $40 a month for the new one.
April 5, 2018
This AfterShip app is very user friendly. Any app that is easy to navigate wins me over. So far, i plan on using it for my business and will recommend this to my other business partners.
April 1, 2018
Liked it before the mandatory switch and sign up to something different. This version will no longer be available after April 30th.
April 7, 2018
The app works well but really needs the option to let people enter their phone number to search for their order. We are still having to manually handle returns where people checked out with a phone number only. Edited to add that this app is apparently being discontinued. In the meantime it's difficult to access the dashboard because there are constant pop ups asking us to upgrade to the paid version.
March 13, 2018
Cant tell so much yet, im new in this and is hopeful about how the app is working!
April 17, 2018
This person who developed this either greedy or just plain stupid for thinking people will pay him $40 USD each month for 20 returns. Atleast he is not getting the money from us. It cost $500 USD to develop some thing similar for life time coding that you own. It's greed and highway robbery for this price. You should charge us per return and not $40 for 20 returns.. What if I had 3 returns in a month? Stay away completely from this company including there aftership which useless as hell PREVIOUS REVIEW WHEN IT WAS FREE Not bad.. But people please remember this is in beta and once beta is done we will be charged.. check out the pricing.. As long this app is free my 5 star review stays up, the second we have to pay i'm removing it down to 1 star and delete it.. www.socheap.ca *** DO NOT FORGET TO DELETE THE PRIVATE APP YOU SET UP WITH THEM ***