AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,385
chart
#869
All reviews
Rating Breakdown
Review RSS Feed
Dec. 11, 2017
Just a great app, easy to use. It's streamlined our whole returns process. https://accessorylab.co.za/
Dec. 10, 2017
Aftership is a great app and simple to use. You have everything you needs. it's very organized and truly makes your life and your customers easier
Dec. 8, 2017
Exceptional application and has been tons of help staying organized with returns.
Dec. 8, 2017
AfterShip Returns Center makes taking care of your customers returns so convenient and easy! I'm truly thankful for this app as it saves loads of time on every return. This app is a must-have for every Shopify Store!
Dec. 7, 2017
AfterShip allows us to seamlessly integrate our return & exchange program into our site with a user friendly interface that guides our customers every step of the way.
May 21, 2019
Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.
Dec. 6, 2017
This is an app no store should be without. Our store will always have this app installed and use to our best ability.
Dec. 6, 2017
Easy and simple to install & use. Allows customers to have a trouble free returns service! Highly recommended app.
Dec. 5, 2017
Awesome app! Easy to use and to configure. Took the hassle out of the returns process and provides a professional look to my store. Love it!
Dec. 5, 2017
Super easy to set up and use! Very professional looking too! FoundLostOutdoors.com - Nathan
Dec. 5, 2017
Has helped me streamline shipping in my store https://jahst.me jahst.Me Shop a unique internet shop featuring social justice apparel, cool accessories, hats, and more.
Dec. 5, 2017
This app is great for keeping things organized and in one place. Easiest to use by far
Dec. 5, 2017
I'm having a little trouble getting my custom link to work but overall, I like the page.
Dec. 5, 2017
I love the simple integration and the ease of install. I want the security for my customers and my company. This is exactly what you get with AfterShip. You will not be disappointed.
Dec. 4, 2017
This app is a must! It is very user-friendly! Great staff is always available to answer any questions you might have!
Dec. 4, 2017
It is a great app. Very useful. It comes filled with all the autoresponders texts and are set to run at the best times. I don't have to waste time testing as they did it for me
Dec. 2, 2017
Aftership is an excellent app. Very useful in providing tracking info to customers after they purchase from my store.