REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
751
chart
#1,510
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
19%
-
Less than a year
47%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service and support provided by the team, mentioning specific employees who were helpful and competent. Users appreciate the quick responses and efficient resolution of issues. The app is also commended for its features, ease of use, and seamless integration with Shopify. However, on the negative side, some users have faced challenges with the app's functionality, including issues with auto review emails, difficult contact with support, and limitations in features like integration with other platforms and review moderation tools. Some users also expressed dissatisfaction with the billing structure and platform switching process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
Maddox from customer support was super helpful, the design team adhered to all of our needs and solved a complex issue.
April 16, 2025
Great fast live chat help - makes a huge difference when you're in the zone setting something up.
April 15, 2025
Great app! I have been using Reviews.io for a while now and just opened it up on another store. Their support is great and the tech is great as well.
April 10, 2025
I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!
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