REVIEWS.io Product Reviews App
Capture product reviews, UGC & Q&A effortlessly
Rating
4.7
feedback
702
chart
#1,499
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
25%
-
Less than a year
47%
-
More than a year
22%
Reviews Summary
The reviews for the Reviews.io Shopify App are mostly positive, highlighting the excellent customer service provided by team members like Jenson, Luna, and Maddox. Customers appreciate the quick response times, helpful support, and efficient resolution of issues. The app is praised for being easy to use, with seamless integration into Shopify and other tools. However, there are some negative reviews mentioning issues with pricing, lack of support for certain features, and difficulties in plan transitions.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2026
We migrated from Judge.me to Reviews.io because we needed access to Seller Ratings and other advanced features that weren’t available with our previous app. Don’t get us wrong, Judge.me is a great platform, and we used it successfully for five years (yes, five!) without a single issue. However, as our company grew, we felt our review system needed to grow with us. We chose Reviews.io because they are a Google verified partner and because their feature set aligned perfectly with what we were looking for. After installing the app, we did encounter a few challenges, but their support team was exceptional. They stayed with us every step of the way and didn’t stop until everything was fully resolved. A special shout-out to Trilok, who spent many hours chatting with me and helping troubleshoot every issue. At no point did I feel like giving up; everyone was incredibly kind, patient, and genuinely committed to finding solutions, which gave me full confidence that everything would work out in the end. For those who are curious, our issues included duplicated reviews during file transfers and over 3,000 products not syncing properly. That said, the team handled everything professionally, efficiently, and in a timely manner. We have nothing but great things to say about Reviews.io and highly recommend it to any store ready to take their reviews to the next level. Thank you! :)
Jan. 26, 2026
Very quick response when I have chatted with a 'human agent' on two separate occasions. Very friendly, quick and helpful. My issues were resolved in no time at all.
Jan. 15, 2026
Trilok was extremely helpful! The staff at review.io are always super helpful and quick to figure out a solution to any issue that might come up, but thankfully not many issues arise!
Jan. 1, 2026
Abuzar in the customer service team was very helpful and provided prompt and responsive customer service!
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