REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
674
chart
#869
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
20%
-
Less than a year
51%
-
More than a year
24%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by the team at Reviews.io. Users appreciate the quick responses, helpful assistance, and personalized support they receive. The app is praised for its customization options, ease of setup, and overall functionality. Many users mention that the support team, including members like Maddox, Leila, and Daniel, goes above and beyond to resolve issues and provide guidance. Additionally, the app's features, such as the ability to integrate with Shopify seamlessly and generate Google seller ratings, are highly valued by merchants. However, there are a few negative reviews that mention challenges with pricing, lack of responsiveness from customer service, and difficulties in transitioning from other review platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 26, 2024
We are happy with reviews.io Once the automated reviews are set-up one can be sure that this topic is crossed of the list. The support is swift and helpful. Have used them a lot and never had a bad experience. Some of the features are not optimally efficient yet (like not being able to one-click sort the list of pending invitations for e.g. order numbers or invitation dates) but those are minor compared to having to do that all manually. So we recommend using reviews.io.
June 13, 2024
I had an excellent experience with reviews.io! The support team is outstanding, especially Trilok, who provided exceptional assistance. Their service is top-notch, and they go above and beyond to help with any queries. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐
June 6, 2024
I'm extremely satisfied with the Reviews app. It’s incredibly useful for allowing customers to see others' opinions. We encountered a few issues, but Adam resolved them promptly and was very kind throughout the process. We are very pleased with his customer service and would definitely recommend Reviews.
June 6, 2024
Incredible Bad Support. Was long Time Customer with many Shops. Never Ever Again.
Thank you so much for your feedback. We apologize that you did not feel you received a sufficient level of support from us. We do our utmost to ensure customer satisfaction. Unfortunately, I am unable to locate any records of your business on our platform here at REVIEWS.io. Our support team is available via live chat 21 hours a day to accommodate our global reach, ensuring we're on hand to help customers when they need it most. If you have any further questions, our team will be more than happy to assist via live chat. Kind regards, Support REVIEWS.io
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