REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
719
chart
#1,298
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
3%
-
Less than a month
18%
-
Less than a year
47%
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More than a year
30%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick support, easy onboarding process, and helpful team members like Maddox, Trilok, and Leila. Users appreciate the platform's functionality, customization options, and seamless integration with Shopify. However, negative reviews mention issues with the app being unusable, slow response times, difficulties in importing reviews from other platforms, and concerns about pricing and data ownership. Some users also reported problems with the app's functionality and lack of accountability from the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 11, 2024
In general good tool, but you should connect it with klaviyo for better performance.
Hi there, We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service. Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service. Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help. Best regards, Support REVIEWS.io
Dec. 5, 2024
We are very happy with REVIEW.io! The support team is always fast and helpful, and they have been great at assisting us whenever needed. We are thrilled to see more and more reviews coming in. Highly recommend this platform for anyone looking to manage and boost their reviews.
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