All reviews

Rating Breakdown

  • 5
    91% (644 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2024

Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

schnelle hilfe in wenigen Minuten. Nur zu empfehlen. Die App tut was sie soll. Danke

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

der support war sehr schnell und unkompliziert. Meine wünsche wurden sehr schnell umgesetzt, sodass meine frustration der Technik innerhalb von wenigen Minuten ein ende gesetzt war. Vielen Dank!

Store

HIJABI

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Super Support

Store

HIZEN

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great support experience and app.

Store

Anorak

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Fast and friendly support.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

superb customer service & platform

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 19, 2024

Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Unkomplizierte Einbindung der Reviews. Der Support ist auch echt klasse und sehr schnell! Es brauchte nur eine kleine Änderung, um die Breite des Produkt-Widgets für mobil und Desktop getrennt anzupassen. Das war fix erledigt. Wesentlich flexibler als Trustpilot. :)

Using app

13 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 17, 2024

The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!

Store

EC3D

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Mit Reviews.io sammeln wir endlich erfolgreich Bewertungen, während es mit anderen (namenhaften) Bewertungsplattformen eher schleppend lief. Super finde ich, dass man die Bewertungseinladung anpassen kann und das man einstellen kann wann die Einladung versendet wird (in unserem Fall 5 Tage nach Ausführen der Bestellung), so kommt die Einladung genau zum perfekten Zeitpunkt beim Kunden an. Auch super, dass wir die App mit der App für unser "Treueprogramm" koppeln konnten und so weitere Anreize in Form von Treuepunkten für eine Bewertung geschaffen wurden. Bei Fragen und Problemen ist der Support super schnell für einen da und Probleme sind zügig gelöst.

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 4, 2024

I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked. Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2025

The best review app we've used. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important. Love that its easy to submit a photo/video with the reviews too.

Using app

Over 1 year

Total reviews

2

Average rating

5.0