All reviews

Rating Breakdown

  • 5
    91% (644 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2023

always helpful customer service! app is great and easy to use / setup. customer service is almost always avail

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

I have just started on Reviews.io but so far I am impressed with their support and service. Thank you!

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

June 19, 2023

The app is easy to use and very intuitive. The support is always happy to help and problems can be solved within minutes.

Store

Lotao

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally. Always a great service.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

I've been using this app for 2 months now on the free plan. It was okay to install everything following the instructions on the dashboard. The Customer Service is superb! I've spoken to them twice, and my issue was solved straight away! Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Great tool for collection reviews and showing them in Google Search! Same Features but 1/2 price than other tools like trustpilot or trusted shops.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 14, 2023

Legendary assistance as always, quick and friendly solutions every time. Thanks guys, it's a pleasure working with you! <3

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 14, 2023

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!

5 / 5 Share

June 13, 2023

Amazing tool, great customer service Always releasing new features We love it and use it everyday Helps us to improve conversion

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2023

I really enjoy working in the platform. It's one of those tabs I always keep open. One of the reasons we chose this app is due to the flexible nature of the widgets. I can put them anywhere and I especially love the zendesk & UGC bult on. Those were must haves!

Store

Colugo

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Easy to integrate, lot of improvements in just a few months and the support is super-responsive and helpful.

Store

Janus

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Helpful and easy to use! I wouldn't go anywhere else this is the perfect app and platform all the way around!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.

Using app

Over 7 years

Total reviews

9

Average rating

4.9

5 / 5 Share

June 6, 2023

Slick platform with great customer service. A reliable review brand for building customer trust, and really simple to use as a seller and for my customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Really good and easy-to-access support, Maddox was super helpful with helping us set up our account.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

App works great. Has a lot of really useful features such as the Nuggets. Also, the customer service has been top notch!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 1, 2023

The best review app out there. We've used a few others for our business in the past, none has had the functionality and ascetics of Reviews.io. Highly recommended!

Using app

About 22 hours

Total reviews

3

Average rating

5.0