REVIEWS.io Product Reviews App for Shopify

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A
Rating
4.7
Feedback
701
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
June 30, 2023

Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks! Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem. Overall, very good hence the 5 stars.

Store Using app Total reviews Average rating
Pup & Kit 29 days 4 5.0
Developer Reply

Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!

5 / 5 Share
June 28, 2023

I'm glad I went with reviews.io for google reviews stars, they have reasonably priced packages compared to others, they quickly respond to messages and resolve any issues. It is great to know that you are communicating with an actual human who is interested in supporting your business unlike another platform.

Store Using app Total reviews Average rating
Perfume Oasis 11 months 3 5.0
Developer Reply

Thank you so much for your review, we really do appreciate the time taken and the great feedback you have left about your experience you are having with us so far. Its also amazing to hear from our clients that you really do feel the support our team offers as we do really put our clients growth and performance first! Here's to seeing your account grow and develop :)

5 / 5 Share
June 26, 2023

Great customer service. Every time I needed something the team at reviews.io got right back to me and fixed my problem immediately.

Store Using app Total reviews Average rating
PrimeFish Seafood Co. About 2 months 4 5.0
Developer Reply

We aim to please! Thank you so much for your feedback and great to see the team are looking after your needs, great to have you as a client of REVIEWs.io and be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop by and say hi! ;)

5 / 5 Share
June 23, 2023

I think its best reviews tool on the market. I really like the team and the features are so good. Only thing I could criticize is the pricing of the UGC feature, which could be 40-50$ cheaper.

Store Using app Total reviews Average rating
Bems Home 7 days 14 5.0
Developer Reply

Its fantastic to read such amazing feedback from our clients new and existing on our solution, really great to hear and we hope your journey with us continues for years to come! Your feedback is appreciated regarding the UGC feature and I will be sure to pass this on to the correct team member for you. Any advise around your account, please do jump on live chat and the team will always be happy to help!

5 / 5 Share
June 23, 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

Store Using app Total reviews Average rating
popeia 8 months 2 5.0
Developer Reply

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)

5 / 5 Share
June 22, 2023

I have tried 3 other review apps and ended up uninstalling them within a month. I installed reviews.io and was having trouble accessing all of the features. Isaac and Jake were amazing! Extremely patient, knowledgable, and able to fix in 5 minutes what I had tried to do for 2 hours. Customer Service is fantastic, looking forward to using this app and all of its features!

Store Using app Total reviews Average rating
Shannan Bower Home 5 months 3 5.0
Developer Reply

3! Apps, well we are so very pleased you came to us and that our fantastic support team were on hand to help you set up, we are biased of course but the support team really are great and always on hand to give the best possible service they can. I have passed your name drops onto Isaac and Jake as its always lovely to see the team hear the recognition for looking after our clients! We are always here to help and looking forward to seeing your journey with REVIEWS.io develop!

5 / 5 Share
June 22, 2023

Great first experience today at Review.io with Vilash & Callum - talked me through the process of onboarding and callum helped get the widgets in place - highly recommended

Store Using app Total reviews Average rating
5 / 5 Share
June 22, 2023

100% the best review platform out there for integrations and UGC etc, unbelievable customer service to, just spent an hour on chat with Adam and he got everything up and running for us in no time

Store Using app Total reviews Average rating
SINNERS ATTIRE Over 2 years 4 5.0
5 / 5 Share
June 21, 2023

Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away

Store Using app Total reviews Average rating
SuperBotanic 4 months 4 5.0
5 / 5 Share
June 19, 2023

The app is easy to use and very intuitive. The support is always happy to help and problems can be solved within minutes.

Store Using app Total reviews Average rating
Lotao 11 months 7 5.0
5 / 5 Share
June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally. Always a great service.

Store Using app Total reviews Average rating
Queer Lit 8 months 3 5.0
5 / 5 Share
June 15, 2023

I've been using this app for 2 months now on the free plan. It was okay to install everything following the instructions on the dashboard. The Customer Service is superb! I've spoken to them twice, and my issue was solved straight away! Highly recommend!

Store Using app Total reviews Average rating
CACAO LONDON 3 months 1 5.0
5 / 5 Share
June 15, 2023

Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.

Store Using app Total reviews Average rating
shelved.co.uk About 1 year 3 5.0
5 / 5 Share
June 14, 2023

Legendary assistance as always, quick and friendly solutions every time. Thanks guys, it's a pleasure working with you! <3

Store Using app Total reviews Average rating
Jimmy Joy Almost 2 years 11 5.0
5 / 5 Share
June 13, 2023

Amazing tool, great customer service Always releasing new features We love it and use it everyday Helps us to improve conversion

Store Using app Total reviews Average rating
Holy Pit GmbH Over 1 year 4 5.0
5 / 5 Share
June 9, 2023

I really enjoy working in the platform. It's one of those tabs I always keep open. One of the reasons we chose this app is due to the flexible nature of the widgets. I can put them anywhere and I especially love the zendesk & UGC bult on. Those were must haves!

Store Using app Total reviews Average rating
Colugo About 2 months 2 4.0
5 / 5 Share
June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

Store Using app Total reviews Average rating
IrelandsEye Knitwear About 2 years 2 5.0
5 / 5 Share
June 9, 2023

Easy to integrate, lot of improvements in just a few months and the support is super-responsive and helpful.

Store Using app Total reviews Average rating
Janus 5 months 3 5.0
5 / 5 Share
June 8, 2023

Helpful and easy to use! I wouldn't go anywhere else this is the perfect app and platform all the way around!

Store Using app Total reviews Average rating
Forever Rad About 1 month 2 5.0
5 / 5 Share
June 7, 2023

A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.

Store Using app Total reviews Average rating
Snakehive UK Over 7 years 9 4.9
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