All reviews

Rating Breakdown

  • 5
    91% (644 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2023

Great features, but the best bit is their excellent customer service! Always get someone super helpful and friendly on their live chat.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2023

- Great opportunities with this app - Fast and kind support with great assistance - worth any penny

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2023

Really great support to maximise our use of Reviews - wished I'd reached out earlier as I have receive so many useful tips now and also the offer to help with adding any snippets to our website

Using app

About 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 31, 2023

AMAZING Tool and Amazing Service by the TEAM - The reps are very responsible and they seem to assist very nicely. Highly Recommend

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 31, 2023

I'm glad they have a dedicated customer service team, or else I wouldn't have been able to upload the code on my own. I look forward to using that app. I'm excited about the prospect of gathering more product and website reviews.

Store

Zatural

Using app

11 days

Total reviews

7

Average rating

4.9

5 / 5 Share

March 30, 2023

Features are great, and your users can leave reviews without creating accounts on some third-party system. Support has been great, and the free trial lets you test most of the features. Not the cheapest, but worth it for the value.

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 30, 2023

I had a seamless and positive experience transitioning from Loox to Reviews.io. The staff at Reviews.io were incredibly supportive from ordering to installation. The platform was easy to use and the features were powerful. The support team was always available to help with any questions or concerns. Overall, I highly recommend Reviews.io to anyone looking for a reliable review platform

Using app

6 days

Total reviews

10

Average rating

4.3

5 / 5 Share

March 29, 2023

Have had a great experience with this app, been using it for a couple of years now and the support and functionality are terrific, have never let us down

Using app

About 4 years

Total reviews

22

Average rating

4.9

5 / 5 Share

March 29, 2023

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 29, 2023

Really helpful when I needed support on implementing widgets on our website. Connects with Klaviyo and you can do your own HTML designs of emails too. Lot's of functionality.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

Migrated over to reviews.io from Trustpilot about 9 months ago and haven't looked back...cheaper, better support, better widgets, better conversion rates, better integrations...just better in every way.

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 2, 2023

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed. Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 10, 2023

Very helpful when setting up my account. So far, so good! They have each of the attributes we are looking for.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell. Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert. 11 Monate später: Immer noch sehr zufrieden. Der Support ist super! 6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt! 3 Monate später: Super Support! Schnell und hilfsbereit!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2023

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Using app

6 months

Total reviews

3

Average rating

5.0