All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2025

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell. Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert. 11 Monate später: Immer noch sehr zufrieden. Der Support ist super! 6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt! 3 Monate später: Super Support! Schnell und hilfsbereit!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2023

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Store

Stonley

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up. The whole team is very professional, and the technical support from Kai has been excellent. Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

Using app

12 months

Total reviews

1

Average rating

5.0