All reviews

Rating Breakdown

  • 5
    91% (644 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2023

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Store

Stonley

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up. The whole team is very professional, and the technical support from Kai has been excellent. Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

Store

LEDs.de

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Customer Service (Kai) was extremely helpful and knowledgeable. Very easy transition from Judge.me. Revies.io has so much more feature and the image/video first approach also convinced us. Fantastic app!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great App! Easy to set up and use. Klaviyo integration works smoothly thanks to the quick help of the support team. Thank you so much!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Best customer support and really innovative tool. The widget library is awesome! I would recommend it for 100%!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Amador was super helpful and great to finally have a platform with verified reviews!! Integrates really nicely with Google reviews too and they can also import in old reviews

Using app

3 days

Total reviews

3

Average rating

5.0