All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2022

Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Great App. Customer Support is amazing. Thank you, Kai! I used to be on Trustpilot. That was way too expensive. Reviews.io ist perfect for all Shopify Stores. I highly recommend it. Also thank you ISAAC. That was awesome

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Store

Bomlins

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind. It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.

Using app

Over 1 year

Total reviews

6

Average rating

1.8

Developer Reply

Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂

5 / 5 Share

Nov. 18, 2022

So far so good! Still getting set-up, but very promising...and now I need to spend a few more charac...there we go ;)

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Nice tool with lots of different features! Another great advantage is the fast and helpful support!

Store

vacayto

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Reviews.io works really great! The support is amazing and helps with everything! Highly recommend that!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Very helpful customer service. They helped with my query and saw that the reviews were able to post on my homepage.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Works perfect four about a year now. We used it in our Woocommcerce Shop and now we are transferring it to shopify. No problem at all. Whenever we need help or some custom solutions, the support is super helpful!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Great app with a quick setup time and lots of customization. Customer service members go above and beyond to get you set up, answer any questions and resolve your issues and also take on board improvements. Emailing support is quick and efficient when migrating data.

Using app

22 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Nov. 2, 2022

Awesome App, Service and customer support. The Team goes out of their way to help you sort out any questions you might have!

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Great set up help. Flexible and powerful tool. Looking forward to finalizing set up and increasing sales.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 24, 2022

It took me a while to work out what review application to go for. Really glad I went for reviews.io as its super important to go for a reviews platform that people trust. Some of the other reviews scream "drop shipping" The features that reviews.io have are fantastic, I love the nuggets and feel they will play a big part in getting people to hit the checkout button. The dashboard is also super easy to use & review collection process is simple to set up. If I have had any questions they are also really fast at getting back to us and offering help/advice

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great App to collect and display customer reviews in your store. The team is always very helpful and responsive.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Good support from the team, happy with how the app is running and benefitting our business. Cant ask for more then that.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

This app is great for collection reviews via email! You can also have them showcased on your website homepage. It's easy to use and manage. The customer service is incredible via live chat. If you need any help with set up or would like to make any custom changes, they are so quick and effective. Go team! We cant recommend enough!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I had a lot of help setting up integration with Reviews.IO and customisation. They have been so great at responding quickly and with fast solutions to any issues. Always friendly, patient and made things finally happen! Thanks again

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Very quick, friendly and helpful support. The app functionalities also are convincing. Would recommend the app further.

Using app

4 months

Total reviews

3

Average rating

5.0