All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2024

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable. We're always here to assist as you continue to get the most out of the software and integrations!

5 / 5 Share

Aug. 21, 2024

Superb.

Store

Vitera

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Kai & Trilok were of great help. Got the fix in no time. Thank you Kai

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!

Using app

7 months

Total reviews

13

Average rating

5.0

Developer Reply

We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently! Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you! Thank you for the 5-star review!

5 / 5 Share

Aug. 13, 2024

Working with Reviews.io has been seamless and amazing! Support has been helpful with every step of the way!

Using app

2 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way. We’re excited to continue supporting your success and appreciate your kind words!

5 / 5 Share

Aug. 8, 2024

Always Great service. A complete platform to handle everything review related. Everything is documented with clear steps on how to implement.

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your fantastic review! We’re thrilled to hear that you’ve had consistently great service and that you find our platform comprehensive for handling everything review-related. It’s wonderful to know that our documentation has been helpful and clear for implementation. Your feedback means a lot to us, and we’re here to support you every step of the way. Thanks for choosing REVIEWS.io!

5 / 5 Share

Aug. 6, 2024

Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily. Your satisfaction is incredibly important to us, and it’s great to know we met your expectations. Thanks for choosing REVIEWS.io, and for your continued trust in our service!

5 / 5 Share

Aug. 2, 2024

Super smooth onboarding experience with great support from Maddox. From signup, to review migration/import and being live and collecting reviews in only a couple of hours. They even helped us map product handles to SKUs as the export from our previous review app didn't include SKUs. Far superior widgets across the board.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We’re delighted to hear that your onboarding experience was smooth and that Maddox provided great support from start to finish. It’s fantastic to see you up and running, collecting reviews in just a few hours. We’re thrilled that you’re enjoying our widgets and are excited to be part of your continued growth. We’re here to support you every step of the way! Thanks again for choosing REVIEWS.io!

5 / 5 Share

July 12, 2024

A lot of nice features. And the customer support is outstanding!!! THANKS!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're so glad to hear that you're enjoying the features and that our customer support made a great impression. Your enthusiasm means a lot to us—THANK YOU! We’re here for you whenever you need us, and we appreciate your support!

5 / 5 Share

June 13, 2024

I had an excellent experience with reviews.io! The support team is outstanding, especially Trilok, who provided exceptional assistance. Their service is top-notch, and they go above and beyond to help with any queries. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with REVIEWS.io. It’s fantastic to know that Trilok and our support team could provide you with the exceptional assistance you deserve. Your recommendation means the world to us. We’re here for you anytime—thanks again for the five stars!

5 / 5 Share

June 7, 2024

Great Customer support. One of the best apps out there.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for the fantastic review! We're absolutely thrilled that you love our app and had such a great experience with our customer support. Knowing that you find value in what we offer makes our day! We’re here to keep supporting you every step of the way. Thanks again for choosing us—we’re excited to continue to develop our app & features to support clients like you!

5 / 5 Share

June 6, 2024

I'm extremely satisfied with the Reviews app. It’s incredibly useful for allowing customers to see others' opinions. We encountered a few issues, but Adam resolved them promptly and was very kind throughout the process. We are very pleased with his customer service and would definitely recommend Reviews.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're thrilled to hear that you find our app incredibly useful! We're also glad to hear that Adam was able to promptly resolve any issues you encountered & that you were pleased with his customer service. Thank you for recommending us - your review means a lot to us!

5 / 5 Share

May 31, 2024

great app, seamless integration and great support

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re so glad to hear that you’re enjoying the app and that the integration was seamless. It’s also great to know our support team has been there for you. Your feedback means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share

May 15, 2024

Great customisation options for widgets and excellent support. If your problem isn't covered in the support documentation, there is always someone on hand to help really quickly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We’re delighted to hear that you’re enjoying our customization options for widgets and that our support team has been able to assist you quickly when needed. Your satisfaction is our top priority, and it’s great to know that we’ve been able to meet your expectations. If you ever need further assistance, we’re always here to help! Thanks again for your kind words and support.

5 / 5 Share

May 15, 2024

Very good reviews platform for all thing D2C !

Store

ELEAT

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're delighted to hear that you find our platform valuable for all things D2C. Your feedback is much appreciated, and we’re here to keep supporting your success! Thanks for choosing REVIEWS.io!

5 / 5 Share

May 10, 2024

Easy to set up, works fine and the support team is super helpful. Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so glad to hear that you found the setup easy and that everything is working smoothly. It’s wonderful to know our support team has been super helpful as well. Your recommendation means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share

May 8, 2024

Great support team, I had the pleasure of dealing with Leila who was super helpful and solved my issues

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re thrilled to hear that Leila provided you with such great support and was able to solve your issues. We’re proud of our team and glad to know they made a positive impact on your experience. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!