All reviews

Rating Breakdown

  • 5
    91% (644 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2025

I was struggling to integrate my USA Shopify store to my Reviews IO account, but the customer service team came back to me on their live chat and fixed my issue immediately. Great customer service. Would absolutely recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Our experience with Reviews.io has been excellent so far. The support team is fast, clear, and genuinely helpful. Leila guided us through the setup with patience and attention to detail, and Jenson handled our import with impressive speed and care. Both made the transition incredibly smooth. We truly appreciate the level of service

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

I'm very happy with reviews.io. Easy setup, easy integration, easy reviews.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Fantastic customer service, great integration with google, easy to use. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Jenson was very kind & helpful. Thank you!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Fantastic customer service!!! Abuzar literally was able to fix all of my website issues, including things I didn't even understand!

Store

Lapin Luxuries

Using app

2 months

5 / 5 Share

Oct. 24, 2025

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Support team are excellent. Very responsive and helpful

Store

Renapur

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Excellent Support Experience with Jenson I recently had the pleasure of working with Jenson, and I must say the experience was exceptional. He was highly responsive, addressing my queries promptly and ensuring that every concern I had was thoroughly resolved. What stood out the most was his dedication to providing clear, helpful, and actionable guidance. Jenson didn’t just offer quick answers, he went the extra mile to explain solutions in a way that made everything easy to understand and apply. His professionalism and commitment to customer satisfaction made the entire process smooth and stress-free. I genuinely appreciate the level of support I received. Jenson is an outstanding representative and a real asset to the team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I couldn't install the app's necessary widgets. However, the support team was very helpful, and the installation was completed. It works fine with the required emails. Thank you very much.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

It took a bit to get to customer service, but once I did it was awesome. They helped me fix my issue in no time. LOVE them!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Its a good app. But whats really good is the support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.

Store

H3R LAB

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

FIVE STARS. Anything raised with the team at Reviews.io has helped us immediately.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Working with the Reviews.io team has been super helpful! Won and Leila are such great assets to have apart of your team!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

“Helt magiska!” Jag beställde ett 6-pack chokladbomber och de var så goda – hela familjen blev helt sålda. Superfin presentation också, kändes riktigt lyxigt. Kommer definitivt beställa igen! – Emma L.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

the Customer Service is Excellent!

Store

ETERNAL

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Jenson has stepped into help several times and provided amazing service and resolved import/config questions on each occasion. Top CS to go with a great product.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Helpful and prompt support. Only gripe is that it's a bit painful to swap between review pages when operating multiple stores.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Top service. had a question, was connected with a live support employment person (luke). he solved my problem quickly. Nice to have live support available in 2025 - thumbs up!!!

Using app

28 days

Total reviews

1

Average rating

5.0