All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2025

Working with the Reviews.io team has been super helpful! Won and Leila are such great assets to have apart of your team!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

“Helt magiska!” Jag beställde ett 6-pack chokladbomber och de var så goda – hela familjen blev helt sålda. Superfin presentation också, kändes riktigt lyxigt. Kommer definitivt beställa igen! – Emma L.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

the Customer Service is Excellent!

Store

ETERNAL

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Jenson has stepped into help several times and provided amazing service and resolved import/config questions on each occasion. Top CS to go with a great product.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Helpful and prompt support. Only gripe is that it's a bit painful to swap between review pages when operating multiple stores.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Top service. had a question, was connected with a live support employment person (luke). he solved my problem quickly. Nice to have live support available in 2025 - thumbs up!!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

I have used review.io before on a different account and it was super easy to use. This time, I was setting it up from scratch on the start-up plan and the support team were incredibly helpful. So far so good this time round, would definitely recommend.

Store

Regen

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Great support, functional, I specially love the shopify premium plan, price value is untouchable, thanks reviews.io for this wonderful tool. Also a special thanks for Jenson for his very accommodating service practise, appreciate!!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

The best rating tool in e-commerce. Top customer service! Fast, efficient, and helpful! We can recommend it 100%.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Great Service

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

I’ve been a loyal user of REVIEWS.io for many years, and in every eCommerce business I’ve worked with, I’ve made it a priority to upgrade every store I worked with to REVIEWS.io to take full advantage of their advanced features and capabilities. The platform is incredibly convenient and intuitive to use. The flexibility in styling and implementing widgets is outstanding, allowing full customization to match any brand. Features like multi-language support, product grouping, and custom review invitations with advanced automation rules make it easy to create a seamless and engaging review experience for customers — a true recipe for success. What really sets REVIEWS.io apart is their exceptional customer support. In my experience, it’s the best in the industry — the live chat team is always available, quick to respond, and consistently goes above and beyond to resolve questions or implement adjustments. I can confidently and wholeheartedly recommend REVIEWS.io to any eCommerce business looking to elevate their review strategy and boost customer trust.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Easy to set up and super helpful customer support!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

I had an excellent experience with the support team throughout the migration process to the Review.io platform. Their assistance made the transition smooth and efficient. Additionally, the seamless integration with Klaviyo and Shopify was incredibly helpful and made everything much easier to manage.

Store

DALUMA

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Setting up was a bit tedious at first, but everything is working super well now. Chat and email support is very helpful and responsive.

Store

Circles

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

So far so good, support is quick and easy and the platform is diverse enough to let you do most things.

Store

WBC

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Jenson, did a great job...and helped to identify the issue and rectified the problem.

Store

EXG Pro

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Amazing support, thank you

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2025

The app itself is very easy to understand with a few hidden gems in there that I hadn't thought about doing previously. We had a couple of issues while we were first setting it up and the support team were great. Very responsive and quick to dive in behind the scenes to help investigate issues.

Store

EOS BOX

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!

Store

MUMUK

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

7 months

Total reviews

2

Average rating

5.0