All reviews

Rating Breakdown

  • 5
    91% (643 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2023

Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Using this app to give our customers and easy and effective way to write reviews. I am not tech savvy at all and was procrastinating getting something like this set up, but the support team (we worked with Cam!) replied IMMEDIATELY and was extremely extremely helpful. If you are looking for a fuss-free solution for reviews on your site, I highly recco them. Thanks again, Cam!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

They are fast and really helpful! The customer support is friendly, has easy solutions or fixes the problem themselves

Store

MOOT

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great support! I really love the Reviews.io-Integration in our store. Nice widgets to place the reviews in different ways on every site.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Amazing support! I was struggling to get the app running. I contacted the support and got help immediately. It turned out that the Shopify shop wasn't connected correctly. After a reinstallation of the app in Shopify and some sync time, it now works perfectly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Solid 5* support! Massive thanks to Kai for helping me through some code struggles, and supplying the exact code I needed to make it work :)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 24, 2022

Wir sind super zufrieden mit der App und vorallem dem Kundensupport. Sobald es ein Problem oder eine Anpassung gibt, das Team von Review.io ist super schnell in der Umsetzung! Vielen Dank!

Store

Change

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Very happy with it! The customer service is great, they try to help with everything you need. Would recommend!

Store

Flizzer

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great APP to collect reviews. Customer support is great. If you have any problems, you will be helped immediately.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Love this app! Really easy to collect reviews. The interface is very user-friendly and our customers find it easy as well to write a review. Shows on Google ads once you have 100 reviews as well! Highly recommend.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!

Using app

About 1 month

Total reviews

7

Average rating

5.0